BW1 ConcurrentSession11/11/1511:30am

“Passion: What Software Teams and Executives Can Learn from Eco-Pirates”

Presented by:

Michael Mah

QSM Associates, Inc.

Broughttoyouby:

340CorporateWay,Suite300,OrangePark,FL32073888-268-8770·904-278-0524·info@techwell.com·www.techwell.com

Michael Mah QSM Associates, Inc.

With twenty-five years of industry experience Michael Mah teaches, writes, and consults for QSM Associates to tech companies on measuring and estimating software projects for offshore, waterfall, and agile. Michael and his QSM partners have researched thousands of projects worldwide. His work examines time-pressure dynamics of teams and their contribution to project success and failure. Michael’s clients include Boeing, Progressive, Verizon Wireless, Nationwide, JPMorgan Chase, and other Fortune 100 companies. He is the director of the Benchmarking Practice at the Cutter Consortium in the United States. A private pilot, Michael lives in the mountains of western Massachusetts. Reach Michael at qsma.com.

Michael Mah Managing Partner QSM Associates, Inc. 413-499-0988 e-mail: michael.mah@qsma.com Twitter: @michaelcmah Website: www.qsma.com

Passion: What Software Teams and Executive Leadership Might Learn from Eco-pirates

"The thought of the human species being wiped out, it's all consuming" - Elon Musk

Sea Shepherd Cove Guardians

Remarkable Team Attributes

A Powerful Sense of Purpose Leaders and Backup Leaders

Team Communication Transparency’s Secret Weapon – the Camera

Bonds of Trust – Sea Shepherd Family Celebrity Power

Power of Social Media Metrics and Messaging

Capt Paul Watson, Sea Shepherd Conservation

A Powerful Sense of Purpose

Leaders and Backups

Team Communication - Daily Standups

Transparency Secret Weapon – the Camera

Transparency Secret Weapon – the Camera

Transparency Secret Weapon – the Camera

Bonds of Trust – Sea Shepherd Family

Bonds of Trust – Sea Shepherd Family

Bonds of Trust – Sea Shepherd Family

Celebrity Power

Celebrity Power

The Power of Social Media

Metrics and Messaging

The Columbus Agile Benchmark Study (Columbus vs the World)

Industry Average

Schedules*

Industry Average Defects*

AGILE 30% Quicker

Schedules

AGILE 75% Fewer

Defects

0 20 40 60 80 100

Comparing Columbus AGILE projects vs. Industry Averages*

-- 75% Fewer Defects, 30% Quicker Schedules -- *Industry Averages for Defects & Schedules come from the QSM, Inc. database of several thousand Business type applications.

The Munich Agile Benchmark Study (Munich vs the World)

Munich vs. Columbus

7/24/2009 footer

SLIM-Estimate:

Size, Schedule, Cost & Quality

Estimating SLIM-DataManager

Software Project Metrics Repository

SLIM-Control: Variance Analysis

& Adaptive

Forecasting SLIM-Metrics: Industry

Benchmarking & Process

Improvement

SLIM-MasterPlan: Incremental

Development & Project

Aggregation

Industry Research Data Right On the Desktop

Agile Captures the Right Metrics for SLIM

Velocity/Burndown Headcount Stories and Point Sizing Bugs

Speed - Columbus Time-to-Market

1 10 100 1,000

New + Modified Size (thousands)

1

10

100

Months

United States QSM Business Av g. Line Sty le 1 Sigma Line Sty le

Faster Schedules Faster Schedules

Time-to-Market

1 10 100 1,000

New + Modified Size (thousands)

1

10

100

Months

United States QSM Business Av g. Line Sty le 1 Sigma Line Sty le

Faster Schedules

Speed - Columbus

Bugs - Columbus Defects

1 10 100 1,000

New + Modified Size (thousands)

1

10

100

1,000

10,000

Defects

United States QSM Business Av g. Line Sty le 1 Sigma Line Sty le

Fewer Bugs

Bugs - Columbus Defects

1 10 100 1,000

New + Modified Size (thousands)

1

10

100

1,000

10,000

Defects

United States QSM Business Av g. Line Sty le 1 Sigma Line Sty le

Fewer Bugs

Trendline Assessment – Defects/Quality

Defects During Test

100 1,000

Effective SLOC (thousands)

10

100

1,000

10,000

Errors (SysInt-Del)

Rel 5.0

Rel 6.0 Rel 6.5Rel 7.5 Rel 7.0

Rel 8.0

Rel 5.0

Rel 6.0 Rel 6.5Rel 7.5 Rel 7.0

Rel 8.0

Business Sy stems Av ionic Sy stems Command & Control Microcode Sy stems Process Control QSM 2005 BusinessAv g. Line Sty le 1 Sigma Line Sty le

Far Fewer Defects: 50% - 66% Below Industry

Trendline Assessment – Build Phase Schedule

Main Build Phase Duration vs Size

100 1,000

Effective SLOC (thousands)

1

10

100

Time (M

onths)Rel 5.0

Rel 6.0

Rel 6.5

Rel 7.5

Rel 7.0

Rel 8.0Rel 5.0

Rel 6.0

Rel 6.5

Rel 7.5

Rel 7.0

Rel 8.0

Business Sy stems Av ionic Sy stems Command & Control Microcode Sy stems Process Control QSM 2005 BusinessAv g. Line Sty le 1 Sigma Line Sty le

Schedules are Half Industry

Industry Average

Current Performance

Delta

Project Cost

$3.5 Million

$2.2 Million

-$1.3M

Schedule

12.6 months

7.8 months

-4.8 mos

QA Defects

242

121

-50%

Staffing

35

35

n/a

Follett vs. Industry Average

What’s Your Passion?

For Additional Information

Michael Mah Managing Partner QSM Associates, Inc. email: michael.mah@qsma.com website: www.qsma.com twitter: @michaelcmah tel: 1 413-499-0988