New Employee Orientation

Institutional OverviewInstitutional Overview

Dr. Stephen KinslowACC President/CEO

Where Do You Fit In?

Primary Goals

• “Advance” the Institution– Increase awareness of regional Service Area

– Promote understanding of diverse mission

– Expand tax base

• Effectively address Closing the Gaps

Primary Goals

• Increase the consistency and quality with which the college responds to faculty, staff, and students

• Increase faculty and staff access to information in the district

• Streamline operations where possible

• Increase student success

ACC is a great community college!

• Community colleges are challenging and rewarding because of diversity of programs, of students, of educational intent, and of partnerships.

• We change lives for the better!

Service Area

FundingAustin Community College has three major sources of revenue: •state •student tuition•local property taxpayers

As state funding has decreased over the years, as shown below, local taxpayers and students have assumed a greater percentage of the college's funding formula.

State reimbursement 31.8%Local Property tax 29.7%Tuition 36.3%

Shared Governance at ACCValues

Shared Governance is a system of decision-making processes in which trustees, administrators, faculty, staff, and students advance the mission, goals, and values of the college through appropriate collaboration.

ACC's Shared Governance processes shall

ensure • timely and appropriate dissemination of

information • decision-making at the appropriate

organizational level • decision-making that incorporates the views

of those with relevant information/expertise and of those impacted by decisions

• accountability at all levels and in all phases of decision-making process

• ongoing review of decision-making processes and areas

• periodic recommendations concerning Shared Governance to college administrators and to the Board

Shared Governance Review Council

The Shared Governance Review Council, which

is made up of representatives from all

employee groups, monitors the

implementation of and compliance with college

policies and administrative rules concerning

shared governance. The Council is guided in its

deliberation by the values and principles of

shared governance articulated in college and

board policy.

Human ResourcesHuman Resources

Gerry TuckerAssociate Vice President of Human Resources

Human Resources

• Benefits• Compensation• Employment• Payroll

• Records • Professional

Development• Evaluation

Department consists of:

Employee Online Services

Employee Handbook

Professional Development & Evaluation Programs

• Fall General Assembly and Spring/Summer Development Days

• Workshops/Events• Servant-Leadership • Supervisor Training

• Starlink Events• Orientations • Mentoring• Sabbaticals

Professional Development web site: http://irt.austincc.edu/profdev/

Professional Development &

Evaluation Programs

Employee Evaluation• Faculty Evaluation• Performance Excellence Program

– (for non-faculty)• Upward Evaluation• Faculty and Staff Evaluation

website: http://www.austincc.edu/hr/eval/

Campus OverviewCampus Overview

Campuses

Northridge Pinnacle

Cypress

Rio Grande

Riverside Eastview

South Austin

Coming Fall 2010

Round Rock

Campus Areas of Responsibility

• Campus Managers

• Campus Police Department

• Learning Labs

• Testing Centers• College-wide

Duplication Services• Bookstores

Faculty and Staff Support

Schedules all classrooms, labs, conference areas, and facilities used by faculty, staff, students, and community

Assigns all faculty and staff offices

Distributes/collects class rosters, evaluation instruments, final grade rosters, paycheck confirmations, and issues IDs

Safety and Maintenance

Coordinates all safety inspections, emergency and evacuation drills and procedures

• Supervises all custodial services on the campuses• Initiates all maintenance, cleaning, and

repair service requests• Maintains first aid supplies

Duplication and Mailroom

• Maintains campus duplication service centers, which also provide word processing, collating, and stapling assistance. Campus photocopiers are for small jobs( e.g., 30 copies, 3-5 originals). Work should be requested 48 hours in advance for campus requests.

• Maintains mailboxes for all faculty and staff

Duplication and Mailroom

• Facilitates campus communication through distribution of materials, maintenance of campus calendars and bulletin board postings

• Distributes faxes to mailboxes

Central Duplication Services

• Located at Highland Business Center, first floor

• Used for larger jobs that can’t be handled at campus duplication services

• Allow 3-5 days, longer during peak times near beginning or end of semester

.

Support Services

• Supervises all campus operations

• Administrative Center for the Campus

• Monitors campus food service

operations, administers campus

vending services, and provides

vending refunds

Hours of Operation

• Mon.-Thurs. - 7 a.m.- 10 p.m. (Evening Campus Supervisor available—5-10 p.m.)

• Fridays - 7 a.m.-5 p.m.

• Saturday - 8 a.m-2 p.m.

ACC Campus Police Department

• Police offices are located on every campus - 45 commissioned police officers

• Provides security and emergency services• Distributes parking permits for faculty, staff,

students– Parking permits are $10 per fiscal year.

Permits can be paid for in the Cashier’s Office. Bring receipt to Campus Police Office.

• Enforces college parking regulations• Maintains/distributes keys for all classrooms

and facilities

ACC Campus Police Department

Provides campus services such as

– Escorting employees to their cars– Opening and jump-starting vehicles– Performing security checks – Unlocking building doors– Providing traffic control

Campus Emergencies: 222 or 223-7999 Routine assistance: 223-1231

ACC Bookstores

• Located on or near each ACC campus and provide the following:

* Textbooks * Resale of textbooks

* Online ordering *Supplies

* Supplemental course materials

• See instructional dean for instructions for ordering textbooks

• For problems with Bookstore or textbook orders, contact Karoline Gebert (223-7091) or Diane Olla (223-7647)

Highland Business Center

Administrative Offices

Public Information and College Marketing

Executive Offices

Human Resources

O.I.E.A.

Student Success and Recruitment

Continuing Education

Instructional Resources & Technology

Service CenterService Center

• Business Services• Information Technology• Facilities and Operations• Campus Police

Ben Ferrell,Vice President

of Business Services

Faculty At ACCFaculty At ACC

Dr. Donetta Goodall,Vice President of Academic Transfer and General and Developmental Education

Mike Midgley,Vice President of

Workforce Education and Business Development

Credit Teaching Faculty

Full-Time (2007 figures)

• Total full-time faculty – 498

• Teach classes at all major campuses, ACC extension centers and sites, and through distance learning.

Adjunct Faculty• Total adjunct faculty – 1,224

Faculty Credentials Fall 2007

• Highest Degree Earned– Doctorate 384– Master’s 1039– Bachelor’s 230– Associate 112

How Do We Offer Classes?

• Day, evening and weekend courses• Traditional in-class format• IVC - Interactive Video• PCM – Personal Computer/Modem• PCN - Print-based Courses• ITV – Instructional Television• Hybrid – Student both attends class and

experiences a virtual environment

Instructional Programs Organization

•Two instructional divisions, each headed by a Vice President

•Each instructional division (Academic Transfer and Workforce) is divided into four Dean Areas of similar programs.

Academic Transfer Education Workforce Education

Academic Areas

• Academic Transfer Instructional Areas

– Arts & Humanities

– Communications

– Math & Sciences

– Social & Behavioral Sciences

• Each administered by a Dean

Workforce Areas

• Workforce Education Instructional Areas

– Applied Technology, Multimedia, and Public Service

– Business Studies

– Computer Studies & Advanced Technology

– Health Sciences

• Each administered by a Dean

Time For A Break!

College Support Systems College Support Systems and ISD Relationsand ISD Relations

Dr. Mary Hensley,Vice President of CSS &

ISD Relations

Education Support Education Support ServicesServices

Dr. Richard SmithAssociate Vice President of

Instructional Resources & Technology

Dr. Julie Todaro,Dean of Library Services

Gary Weseman,Interim Associate Vice President of

Information Technology

Information Technology

• Faculty Online Services– Class Rosters

– Final Grading

– Search for Classes

– Class Schedule

– Student Advising

Information Technology

• Online Services– ACCeTime– Email – Office Hours– Workshop and Event Registration– Link:

https://onlineserv.austincc.edu/datatel/openweb/fc/fcmenu.html

Information Technology

• Help Center– Email– Telephone– Microcomputer Support– Link: http://www.austincc.edu/helpdesk/

• Other services– Link:

http://www.austincc.edu/infotech/

Instructional Resources & Technology

• Campus Instructional Technology– Media Centers/classroom support– Computer Centers (open-access)

– Faculty Resource Centers

• College-wide Instructional Technology– Web-based: BlackBoard, Online

Applications, Streaming– College-wide Technology & Capital

Outlay Committee

Library Services

• A physical, virtual and digital space which can be accessed from office or home http://library.austincc.edu/

• A collection of print and e-materials to provide general and discipline-specific resources and – as needed – resources are made accessible in accordance with copyright laws http://library.austincc.edu/gen-info/reserves-fac-about.htm

Library Services

• A department with experts who design information literacy, discipline-specific and course-specific assignments to assist students in learning…just ask…http://library.austincc.edu/gen%2Dinfo/infolit/

• Able to answer 90-95% of patron requests

http://library.austincc.edu/gen-info/svc-prog.htm

…Start out at ACC libraries…we know how.

Dr. Kathleen E. Christensen,

Vice President Student Support and Success

Systems

Student Support Services and Student Support Services and

Success SystemsSuccess Systems

Dr. Richard ArmentaAssociate Vice President

Student Success

Student Demographics - 2007

•Average Semester Credit Hours/Student –

•Average class size –

•Male – •Female – •Full-time –

•Part-time –

8

2214,434 (43%)

19,074 (57%)9,232 (28%)

24,276 (72%)

Student Support Services(at each campus)

• Admissions

• Assessment

• Financial Aid

• Advising/Counseling/Support Center

• Registration/Records

• Office for Students with Disabilities (OSD)

• Student Life

Closing the Gaps

Texas Initiative Focuses on Higher Education

Revising Goals• Participation

-Access-Enrollment

• Success-Retention-Degree Attainment-Transfer

• Excellence

Why Closing the Gaps Matters

• Absent a qualified work force, business and industry leave Texas

• Lower education levels=lower salaries• Lower salaries=lower contributions to

the tax base• Lower salaries=higher social service

costs• ACC is best resource for addressing

Closing the Gaps

Student Success

• Align recruitment efforts in high school and communities

• Align retention activities college-wide

• Student Access and Success Committee

Student Recruitment and Community Outreach

• We are here to serve the community in education and training

• Promote ACC

• Actively recruit – high school students

– adult population traditionally underserved

Update: Keep us informed about your programs, classes, jobs for students and career information.

Retention

• Every employee makes a difference

• 12% of ACC students do not finish the semester

• 66% of students register for the next semester

Student Life

• New Student Orientation• Student Organization, Events,

Programs• Finding opportunities for speakers,

trips, events• Student Government, Phi Theta

Kappa

Because students are the core of our mission, ACC provides them with rights

and responsibilities:

• Environment Free from

Discrimination

• Decision Making Through Shared Governance

• Sexual and Racial Harassment Policies

• Access to Student Complaints Including Grade Dispute

• Satisfactory Progress

Effectiveness and AccountabilityEffectiveness and Accountability

Soon Merz Associate Vice President

Office of Institutional Effectiveness and Accountability

What is Institutional Effectiveness?

Southern Association of Colleges and Schools (SACS) Quality Enhancement Philosophy:

“The concept of quality enhancement is at the heart of the Commission’s philosophy of accreditation; this presumes each member institution to be engaged in an ongoing program of improvement and able to demonstrate how well it fulfills its stated mission.”

SACS Principles of Accreditation (Quality Enhancement)

ACC Institutional Effectiveness

OIEA Purpose:• To support institutional effectiveness by

conducting institutional research and analysis

• To provide information for the college-wide decisions support system

• To promote and coordinate college-wide planning, assessment, continuous quality improvement, reporting to state, federal and accrediting agencies and the use of accurate and accessible information in a professional and ethical manner

Servant-LeadershipServant-Leadership• ACC President Steve

Kinslow believes that the Servant-Leadership model fits well in a teaching/learning environment, and within the shared governance structure of the college.

• He launched the Servant-Leadership initiative in 2005 as a means of more consistently expressing our values in serving our students, our community, and our colleagues.

Core Concepts of Servant-Leadership

• It is a privilege to serve others. • Helping others to grow provides

employee satisfaction. • Making the organization healthier

and stronger is everyone's responsibility.

Servant-Leadership and Support Staff

Everyone at ACC has a role in creating a welcoming and effective college atmosphere, from maintaining a quality teaching/learning environment, to efficiently procuring instructional equipment and supplies, to maintaining effective communication systems, to delivering support services to our constituencies in an efficient and polite manner.

Servant-Leadership and Administrators

Servant-Leadership includes recognition that everyone has a role in advancing the institution and in creating an environment of high quality teaching, strong support services, and high student expectations.

Administrators have a fundamental responsibility to:

– Serve others, as opposed to wanting to tell people what to do.

– Understand the critical importance of fostering and practicing good communication skills and the importance of open communication in developing high performance teams.

What is Servant-Leadership?

The best test is:  do those served grow as persons? Do they while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?  And, what is the effect on the least privileged in society; will they benefit, or at least, not be further deprived?

What’s Your Role At ACC?What’s Your Role At ACC?

ACC’s Expectations of Staff• Support the educational mission of ACC• Understand ACC processes• Enhance college diversity• Treat students and colleagues

fairly and non-judgmentally• Be self-directed learners

To Stay Informed

• ACC WEBSITE– http://www.austincc.edu/

• ACC ORGANIZATIONAL REFERENCE– http://www.austincc.edu/orgref/

• HUMAN RESOURCES– http://www.austincc.edu/hr/