NAG training

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Transcript of NAG training

Things You Can Do With Social Media

Dan Slee, Walsall Council, March 2012.

4420

http://www.youtube.com/watch?v=A_RU5OCYYYw&feature=related

Shift happens...

When I was a kid….

+

“Many of those institutions are so mismatched to the task at hand that most of them face a choice, at best, between radical restructure and outright collapse.”

- Clay Shirky, New York University (NYU) as a Distinguished Writer in Residence at the Arthur L. Carter Journalism Institute,

December 2011

“People might not go to their council website to read news but they’re happy to sign up for Facebook and Twitter feeds that bring the news to them.”

- Adrian Short, web developer

We’ve been here before...

We’ve been here before...

We’ve been here before...

We’ve been here before...

We’ve been here before...

441 Share the sweets

441

441

442 Social media is SOCIAL!

442 Social media is SOCIAL!

443 Help make sure there’s a low barrier to entry

444 Icelandic Constitution Facebook

445 Facebook

Coca Colahttps://www.facebook.com/#!/cocacola?__adt=2&__att=iframe

Victoria & Albert museum https://www.facebook.com/cocacola?__adt=2&__att=iframe#!/victoriaandalbertmuseum

Example:

Example:

446 Twitter

446 Twitter

https://twitter.com/#!/search/orkneylibrary

447 Stage a campaign

447 Stage a campaign

#nccourday

Routine is interesting

xxxxxxxxxxxwateraidpicxxxxxxxxxxxx

Afterwards, do a highlights package...

448 Be engaging

448 Be engaging

Share others content...994

4410 Be engaging

CrisisComms

4410

Case study: riots

4411

Use Flickr (you don’t have to be a photographer!)

4411

114411Stage a Flickr meet

114412Have A Photostream

379,000 in 10 months

114412Museum groups on Flickrhttp://www.flickr.com/search/groups/?w=all&q=museums,Black Country Museums on Flickrhttp://www.flickr.com/photos/blackcountrymuseums/

Moma – making the audience going a social thing http://www.flickr.com/groups/themuseumofmodernart/

114413

Take the rebuttal online

Respect bloggers...9144

60 a day

6,000 a day

4,000 a month1,000 Facebook

likes

A hyperlocal case study:Fire in Selly Oak

Five hours later...

Four hours later...

Wikipedia9154

The Alchemist in Search of the Philosopher's Stone, by Joseph Wright, 1771

Derby Museum and Art Gallery

GLAM Derby project

164

http://pinterest.com/

Wolves parkieshttp://pinterest.com/wolvesparkies/

9174

Publish Open Data

Dud

184

Infographics

(and data visualisation)

194

Go to unconferences

204

Audioboo

http://audioboo.fm/boos/721044-first-day-at-work

The permissions

bit

6 golden rules of social media

Be consistent - Encourage constructive criticism and deliberation.

Be cordial, honest, sensible and professional at all times. Move the debate forward if you can do so constructively.

Be responsive - When you gain insight, share it where appropriate. Take debate offline where you can. Respond within 24 hours. Even if

this is just an acknowledgement. Be integrated - Wherever possible, align online participation with other

offline communications. Be a reponsible officer - Remember that you are an ambassador for

the Council. Comment on what you are authorised to comment on. Remember your comments will remain online and the laws of

defamation apply. Be connected – Remember you are part of a team. Feedback activity to

communications and use them as a source of advice.

Purdah

Creative Commons creditsSweets: http://flic.kr/p/92Ra8X

Stop sign: http://flic.kr/p/6NRMpCChains: http://flic.kr/p/9QLD1Z

Flooding: http://flic.kr/p/9abd1KSwimming: http://flic.kr/p/73c31x

Tim Berners-Lee: Paul Clarke http://en.wikipedia.org/wiki/File:Timbernerslee.jpg

Thank youAny questions?

Dan Sleesleed@walsall.gov.ukwww.danslee.wordpress.comTwitter: @danslee