My #SCRM13 slidedeck for the July 2013 @oursocialtimes event

Post on 09-May-2015

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Explaining the changing landscape for #SCRM and #CRM professionals and the increasing importance that data has to play as a differentiator to allow businesses to transform into Social Businesses

Transcript of My #SCRM13 slidedeck for the July 2013 @oursocialtimes event

beyond social data ...

@jacquitaylorfb

Friday, 12 July 13

FlyingBinaryEstablished April 2009

Web Science company - Soton DTC

Visual analytics and cloud computing

Open Data supporting business

Tech City Innovators

G-Cloud supplier for Cloud and Analytics

Friday, 12 July 13

www...

Friday, 12 July 13

reference

Friday, 12 July 13

relevance

Friday, 12 July 13

resonance

Friday, 12 July 13

just the beginning....

Friday, 12 July 13

gen Y

Friday, 12 July 13

Friday, 12 July 13

gen Z

Friday, 12 July 13

Friday, 12 July 13

beyond social media

Friday, 12 July 13

Friday, 12 July 13

big data

Friday, 12 July 13

Opportunity?

Friday, 12 July 13

Threat?

Friday, 12 July 13

Astroturfing

Friday, 12 July 13

Friday, 12 July 13

Trust

Friday, 12 July 13

social business

Friday, 12 July 13

profit from the web

Friday, 12 July 13

words v numbers

Friday, 12 July 13

hybrid teams

Friday, 12 July 13

Friday, 12 July 13

Friday, 12 July 13

+ve for P & L

Friday, 12 July 13

data is the new oil

Friday, 12 July 13

social business... the enabler

Friday, 12 July 13

Friday, 12 July 13