Microsoft Office Communicator A General Introduction.

Post on 31-Dec-2015

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Transcript of Microsoft Office Communicator A General Introduction.

Microsoft Office Communicator

A General Introduction

OCS Components

OCS Components

•Getting Started

• Contacts

• Presence

• Instant Messaging

•Further Outlook Integration

•Video/Audio & Desktop Sharing

• Web Access

OCS ComponentsGetting Started

Accessing OCS from the desktop:

•Login with your standard ARU credentials

•Requires OCS ‘client’ installed

•(Web access addressed later)

OCS ComponentsContacts

Contacts are the core of the OCS system

All further actions require interaction with your contacts

OCS ComponentsContacts – Adding & Selecting

This screen will be displayed on startup by default.

OCS ComponentsContacts - Adding

You can locate contacts matching search criteria entered in the Search Box

Results are displayed below the Search Box

OCS ComponentsContacts - Adding

Select Contact and Add to a Specific Contact GroupOnly add contacts with whom you will interact regularly

OCS ComponentsContacts - Selecting

1. Type in (part) name in search box

2. Highlight contact

3. Right-click on highlighted contact to choose interaction form

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OCS ComponentsContacts - Selecting

Select Individual Contact, Group Contact or Multiple Contacts (CTRL key) then initiate contact action with Right-click.

OCS ComponentsInstant Messaging

The simplest way to Start an Instant Messaging session is to select the Contact(s) and ‘Right-click’ to invoke IM

OCS ComponentsInstant Messaging

Or start a Meeting and then Invite Contact(s) to Join

OCS ComponentsInstant Messaging

And then commence conversation by typing in the text box

OCS ComponentsInstant Messaging

Each Response and Respondent is recorded and time-stamped

OCS Components

Instant Messaging

……. and keeps logs

A log of your IM sessions can be held within a standard Outlook folder

Conversation History …………….

OCS Components

Instant Messaging

……. and keeps logs

……Requires option setting by User

[There is no systematic message archiving]

OCS Components

Presence

Presence is the basis for:

• Successful use of OCS

• Productivity improvement

It lets contacts know the availability and location of Contacts

OCS presents overview at Startup

OCS Components Presence Can be set Manually

Setting Presence Status notifies your contacts of your availability

There are a number of ‘Standard’ Status settings

OCS Components

Presence Status will also use info. from Outlook calendar to set presence status

OCS Components

Presence Status will display messages from Outlook

Hover over a contact to display additional information

In this case, an Out of Office Message from Outlook

OCS Components

Further Integration with Outlook

OCS also integrates with Outlook email

In this example, presence information icon shows

- Author ‘Busy’

- Recipient ‘Available’

OCS Components

Further Integration with Outlook

Launch the OCS command menu by selecting (right-click) a contact in an email message ……

OCS Components

Further Integration with Outlook

The OCS client is held in a window within Outlook

All OCS functions are supported

OCS Components

Video Conferencing

By selecting the webcam during an IM session, A Videoconference session will start. All other active OCS sessions (e.g. IM, Presence Management) will remain running alongside.

OCS Components

Desktop Sharing

Desktop Sharing provides access to the desktop during an IM session

Leader sets control of the desktop

Note: Other parties will see total desktop

OCS Components

Desktop Share

Share your desktop with your contact(s) by

1.selecting the Desktop Share Button

2.The contact is required to accept the request

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OCS Components

Desktop Share

You can also give control of your desktop to a contact

Click on the desktop share control box drop-down menu

Select the contact

The Contact will now have control of your desktop !!

OCS Components

Web Access – ARU OCS users

https://im.anglia.ac.uk/

If an ARU user has no access to the OCS client software, but has access to a browser the OCS system can be accessed

• Using the web browser

navigate to

•https://im.anglia.ac.uk/

OCS Components

Web Access – ARU OCS users

A web version of OCS is presented.

But without

•Audio/Video

•Telephony

Questions?