Post on 12-Jan-2016
MHS Learning Management System
Military Health System e-Learning Initiative
Oracle World 2005San Francisco, CA
September 22, 2005September 22, 2005
MHS eLearning Office - DRAFT MHS Learning Management System
Who We Serve
• Military Heath System (MHS)– TRICARE
• 500 Medical Treatment Facilities World Wide
• 170,000 Staff• 9.2 Million Patients• 37 Billion Dollar Annual
Operating Budget
MHS eLearning Office - DRAFT MHS Learning Management System
The Challenge
• Integrate Training Initiatives Via The Web– Lots Of Existing Solutions (Estimated 125 Contracted LMS
Initiatives)– Significant Home Grown Internal Systems (ACCESS, Excel
Spreadsheets)
• Establish A Standard Approach To Management And Reporting– Readiness– Regulatory (JCAHO)– Competencies– Highly Mobile Workforce
MHS eLearning Office - DRAFT MHS Learning Management System
Who We AreMHS E-Learning Solutions Office
Established January 2005• Purpose: Improve Workforce Management At Reduced Costs
• Strategic Goal: Empower Medical Treatment Facilities And Program Office Initiatives Via Centralized Virtual And Self-paced Training
• Benefits: Single Enterprise Repository Of Human Resources Data Common Service Provided To All Programs And Each Service Multiple Portal Links To Business And Clinical Customers
Integration With Tricare Online And Defense Medical Human Resources System Internet (DMHRSi)
Standardized Processes for Requirements, Development And Deployment Total Workforce Integration That Supports Enterprise Competency Tracking And
Human Capital Development Cancel Existing Expenditures Hardware, Software and LMS/ FTE Contracts With
Each Transition Leverage Buying Capacity for Enhancements and Commercial Content
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MHS eLearning Office - DRAFT MHS Learning Management System
Management Team • Experienced In Healthcare Training, Systems, Knowledge And
Quality Management
• Pamela Steptoe, BS, CKO, CKM– 15 Years Supporting Military Healthcare Training
• Beverly Taylor, BSN, MSN, CQM– USN Nurse Corps Officer (Ret) 25 Years Clinical And Training
Experience
• Barbara Eby, RRT– 20 Years Clinical And Training Experience Commercial, DOD And
VA
• Leonard O’Brien – 12 Years DOD And VA LMS Consolidation, Process Engineering,
Implementation And System Administration Experience
• Mike McCormick, MBA– 17 Years In Government Public Sector Project Management
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MHS eLearning Office - DRAFT MHS Learning Management System
LMS Technology• Oracle iLearning Platform Integrated With Oracle E-
business Suite (DMHRSi) Licensed For 170,000 MHS Users
• Features Virtual Class Rooms, Curriculum, Competencies Role Based Course Management/Workflow
• Architected To Support Training Initiatives At Every Level Of The MHS Program Offices Services - Portal Integration Via Single-Sign-On Beneficiary- Licenses/Infrastructure Unfunded At This Time
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MHS eLearning Office - DRAFT MHS Learning Management System
Umbrella Offering
• DITSCAP Accredited -- It’s Very Secure• 24/7 Help Desk • Cradle To Grave Support
– Development, Maintenance, Implementation And Sustainment
• Enterprise Report Capability• Transition and/or Repurpose Existing Content• COTS Authoring Tools
MHS eLearning Office - DRAFT MHS Learning Management System
Early Success -First Six Months
Application in production Over 20,000 registered users 60 courses available
DMHRSi Implementation 13 courses in production
CCQAS 2.6 9 courses in production
EAS IV 2.5 7 Courses in production
TRICARE Online 21 Courses in production
Demonstration Courses Case Management CITPO – CHCS Orientation Regulatory (JCAHO/OSHA) Patient Safety
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MHS eLearning Office - DRAFT MHS Learning Management System
Keys to Early Success
• Hedge Your Bets– Target Projects That Can Be Done Quickly– Must Produce Results That Matter And Can Be Easily
Understood By All Impacted.– Be Conservative – Under Promise And Over Deliver
• Win Interest By Telling Stories– Communicate Milestones Achieved– Recognize Individual And Team Efforts
• Reward As Appropriate
MHS eLearning Office - DRAFT MHS Learning Management System
Keys to Ongoing Success
• Count On Resistance And Confront It Directly– Be Clear, Honest, Empowering
• Be Objective It’s Not Personal– You Can Count On A Sacred Cow– Everyone Is Not Going To See Things The Same
Way• Promote Confidence And Fearlessness
– Let The Results Speak For Themselves• Have Fun
– Celebrate Success!
MHS eLearning Office - DRAFT MHS Learning Management System
Current Schedule Oct Nov Dec Jan Feb Mar Apr May Jun JUL Aug SEP Oct Nov Dec
2004 2005
Establish MHS Production Environment
Deploy DMHRSi Content to LD Sites
15 Courses/16,000 users
•Ongoing/New MHS Requirements (Planning and Response)
Set up full time management structure
Assess MHS Requirements
•TOL/CITPO/DMLS/EI/DS
•Elearning WIPT
Establish Architecture
• Integrate TOL courses and Historical Training Records
• Test and deploy
•Upgrade reporting capabilities
Transition CITPO
Content/Test
New Course
CCQAS .2.7Upgrade/Transition
CCQAS 2.6.7
EAS 2.5
Moved from commercial
Systems to MHS Learn
18 Courses
New Course Development CCQAS 2.8
LMS Version Upgrade 5.0.
Army MTF Pilot
Moncrief/ FT JacksonEvaluate COTS
Regulatory Training Offerings
JCHAO/OSHA/ Hospital Orientation
Develop and Publish Style Guide and LMS
Management Procedures
Evaluate COTS Course
Authoring Applications
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Evaluation of Medical Continuing Education Vendors
Enhanced Virtual
Classrooms
Web Cast Events (Projected ) Enhancement
New Course Dev
DOEHRS-IH
24 Hours Training
Evaluation of CHCS II Implementation /Training Support CITPO
New CCE Course Dev
16 Hours
DMHRSi Self-Service Upgrade
DMHRSi Files Training Course
DMHRSi Awareness Training Course
Evaluation of DMLSS Hosting
Evaluation Beneficiary
Training Initiatives
USUHS Weapons of Mass Destruction
Training Program (Hosting)
DISA VMS Training
(MHS Version)
Upgrade to 11.10
Transition planning EI/DS, DLS, HIPAA, Tricare University
Continuing Education
Certifications with USUHS
MHS eLearning Office - DRAFT MHS Learning Management System
Next 6 Months
• Expand User Base By 80,000Add 100 Self-paced Courses To The Catalogue
• Integrate Document Management And Web Conferencing
• Transition 3 Tri-Service LMS Initiatives To Our Platform
• Deploy Medical Detainee Training Program
MHS eLearning Office - DRAFT MHS Learning Management System
Under Review for FY 06• Uniformed Services University
– Weapons Of Mass Destruction – International Training Program For Emergency Response Teams.
– Partnership To Accredit Training Program– Graduate Medical Education (Certified Training) 150 Courses– Medical School Lectures (Real-time Web Cast )– Provide Certificates At The Master Level For Executive Skills
Training
• Clinical Program Policy Office– Beneficiary Training – 9.2 Million People– Enterprise Purchase Of JCAHO Regulatory Training Courses
MHS eLearning Office - DRAFT MHS Learning Management System
Show the ValueIt’s a Great Story
• MHS Spends An Estimated $18M Annually– On Web Based JCAHO And Hospital Orientation
Training Alone
• Average MTF/Hospital– Spends $85K Per Year On Some Type Of LMS
Support
• Estimated Centralization Savings – $8M-$10M First Year.
MHS eLearning Office - DRAFT MHS Learning Management System
MHS LEARNhttps://mhslearn.satx.disa.mil
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