Business and Economics

Organizational Change – MGF 3621

Tutorial 3 - Metaphors

Today’s Agenda Change strategies

Metaphors

Metaphors of Monash

Process Interventions

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Four Change StrategiesS

tyle

of

Man

agem

ent

3

Type 1

Participative

evolution

Type 2

Charismatic

transformation

Type 3

Forced

evolution

Scale of change

Type 4

Dictatorial

transformation

4

SOURCE

TY

PE

Internal External

Nat

ural

Ada

ptiv

e

Life-cycle Population Population EcologyEcology

Innovation Resource

dependence

Institutional theory

of imitationPlanned ChangePlanned Change

5

Lewinian Compared with Confucian View of Change

Lewinian/OD A BChange is…

– linear

– progressive– destination oriented

– based on creating disequilibrium

– planned and managed by people separate from the client system

– unusual

Confucian/East AsianChange is…

– cyclical

– processional/cyclical– journey oriented

– based on restoring/maintaining equilibrium

– at one with the client system– usual

Metaphors…

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As an intervention

– Unfreezing– Diagnostics– Institutionalization– Educational– Communication device– Common parlance (contemporary usage in language)

Utility of Metaphors

– Vividness– Compactness– Inexpressibility

Metaphors

Skilled use- Elicits a visual image

- Draws on common experience

- Provides licence to identify negative aspects

- Generative (innovation etc)

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Criticisms

– Imprecise– Can be dysfunctional– Partial insight– Too ‘flaky’

Business and Economics

Metaphors of Monash

A teambuilding intervention

Metaphors of Monash Individually

– what is YOUR definition of an organization?– what is YOUR definition of Monash?– a metaphor that best describes Monash for you

In your groups

– Share your answers, discuss – come to a conclusion– In twenty minutes…

Three Thesis of Metaphors

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Vividness

Compactness

Inexpressibility

Debrief… Unfreezing (ice breakers)

Diagnostics

(did you find anything wrong with Monash? Positive/negative aspects?)

Educational

Did you learn anything new about Monash today?

Communication device

What are you communicating back?

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Process Interventions Clarifying and summarizing

Synthesizing and generalizing

Probing and questioning

Listening

Reflecting feelings

Providing support, coaching and counselling

Modelling

Setting the agenda

Feeding back observations

Structural suggestions

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Next week..Is a study break!

NOT a holiday!!!

Please start RESEARCHING for your individual and group presentations!

See you in 2 weeks!

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