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Organizational Change – MGF 3621 Tuesday 11am Tutorial – N1.21

anyone who is NOT registered for this tutorial CANNOT attend this class. No exceptions.

✉ mulyadi.robin@monash.edu

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(re)Cap

What you should have learnt…

Ice breaker intervention – rebus names

setting the stage – important for change interventions

3 levels of change – individual, group and organization

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Today’s Agenda

1.Adoption 2.Psychological Contracts 3.Change begins with ME (you) 4.Reinforcing planned change through

experiential exercises 5.Managing transitions

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Adoption

• If you have no group … – Walk to the front

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the lifeline! 1. Draw a line in a shape that corresponds to the picture of your life – past, present and future..

2. Draw key descriptors, events, transitions, influences of others on you… do NOT use words 3. compare… similarities & differences - Form / pattern / events - What has been lost / left

behind? - What are your hopes for

the future?

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Generational Differences

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The Lifeline

• Career planning • Diversity awareness • Ice-breaker

Using visual mediums - Advantages? - Disadvantages?

- How does this compare to other

tutorial experiences?

importance of history to the change process

Dunphy et al. (2007) six stages – rejection, non response, compliance, efficiency, strategic proactivity and sustaining corporation

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Managing Transitions

Change is the destination. Transition is the journey. Unless transition occurs, change will not work.

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Change + Human Beings = Transitions

Change Transition Nature Situational Psychological Characteristics Set of Events Continuous Time Scale Quick Weeks, Months Speed Depending on change

agent Organic process, natural rhythm

Key Questions What? How? Visibility Tangible, Visible Intangible, personalized

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Managing Transitions

http://tolerosolutions.com

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Example

Personal Change Personal Transitions New Job ….

Getting Fired Getting Married

New Baby

Organizational Change Organizational Transitions Merger & Acquisitions ….

New CEO Downsizing

Name Change

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Key points

• Change is not the same as transition – Change is situational – Transition is the psych. process

• Neutral zone

– Importance of understanding this zone > rushing through > frightened – escape > compromising change, losing opportunity

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Ending…

• Understand and be emphatic • Acknowledge and embrace loss

– Letting Go

• If this doesn’t happen – people cannot start.

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Neutral Zone

• Transition Process – Uncomfortable – Low productivity – Challenge status quo!

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Beginning

• Time to implement the change • Continuous process • 4 Ps

– Purpose – Picture – Plan – Part

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Quick Lecture Recap

• Week 1 – What is org change – OD vs SM – Types of change – Stages of OD

• Week 2 – Lewin’s model – Structural elements of CSR

• Week 3 – Schein’s extension of Lewin’s model (disconfirmation & psych safety) – Metaphors, it’s utility, function, types, & criticisms – OD vs East Asian (Confucian) view of Change

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Next Week…

• Your readings • Read up on metaphors

• Think of a metaphor of Monash!