A new KPI for UX in the Enterprise

@davidrpoliti

David Politi

Enterprise UX Teams are…

need to be fast

“A common rule we should always try to heed

is to detect and fix any problem at the lowest-value stage possible.”

-Andy Grove

How do you measure awesome before you ship?

Why does speed matter?

Designers facilitate collaboration

Get your prototype to stakeholders and users

faster than humanly possible.

Time-to-prototype

A new KPI for UX in the Enterprise

(TTP)

TTP

Projects

Hours

3

6

9

12

A B C D E

What is a good TTP?

GoodConsistent TTP

BadVariable TTP

How to time yourself• Start your timer when you are briefed,

assigned tickets, participate in story time, or start sketching

• Stop your timer when your first user/stakeholder sees the clickable prototype

What is the benefit?• Shared understanding of the problem• Validation of KPI/specs/constraints• Using the correct prototyping tool

What about tradeoffs?

• Reduced focus on quality, which is OK• More expectation on testers,

stakeholders

@davidrpoliti

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