Post on 22-Jan-2018
What We Will Cover● Before:
○ Setting up data & processes for event ROI
● During:
○ Gathering actionable, quality data
● After:
○ Getting the data right
○ Putting the lead data to work using automation, personal follow
up, and measurement
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Our RealityB2B marketers spend an average 18% of their
budget on in-person events.
Much emphasis goes into planning & executing
events, but the data management behind the
scenes can truly make or break ROI.
The pressure’s on to quickly convert event leads
into pipeline value: many slow, manual
processes & bad data drag you down.
3
Room to Improve
46% of event managers view
lead generation as a top
reason to attend events.Exhibitor ROI at Tradeshows
Over 30% of the lead data
generated by B2B marketers is
invalid, contains unacceptable values
or is incomplete. This doesn’t even
include duplicate leads.Integrate
22% of brands do not have a
way of measuring their events
(EventTrack Study) and the #1 metric
marketers use to guage success
is attendance.Certain
70% of marketers say they are not
satisfied with the time it takes them to
follow up with leads after an event
(Certain) and 75% of leads are never
followed-up with after an exhibition.The Marketing Donut
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Before: Setting Up Data &
Processes for Event ROI
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The Draft - Selecting the Travel TeamDo you send Sales? Marketing? Both?
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Audience Poll
Building the Audience
BEFORE the EventEvent organizers proudly hand
over a list of company names and
titles to the sponsors....which
doesn’t really help.
Synthio brings that dull list to LIFE
- we do a quick search in our app
of everyone with the specified
titles at the specified companies
and... voila!
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Warming Up Prospects
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PFL Example Physical Meeting Makers
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During the Event: Gathering
Actionable, Quality Data
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Leads
coming
from all
directions!
13
Beyond Contact Info
TAKE NOTES. TAKE NOTES.
TAKE NOTES.
YOU WILL NOT REMEMBER.
✓Capture everything you can while you are there
✓ Be curious
✓Ask questions
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Leading Questions
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Synthio’s Data Collection
Synthio’s Data Collection
PFL Data Recording System
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78% of the leads with
demos on site move to
SQL within the month.
Schedule Meetings On-Site
Pro Tip: Don’t
rely on just
the scan!
Gather as much
information as you can
while face to face.
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After: Getting the Data
Right
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Yeah,
right.
Lead Data Integrity Checklist
✓Aggregate all lead/prospect data files from various
sources
✓Check individual leads for missing fields
✓Check for incomplete fields
✓Check for duplicate leads
✓Check for erroneous data
✓Check for incorrect formatting
✓Create lead-return files for each lead vendor where
applicable
✓Append enhanced lead data where applicable
✓Reformat accepted leads into standardized format.
✓Route and upload lead files to appropriate lead nurture
track(s) in marketing automation systems (where
applicable)
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Audience Poll
Synthio’s Post Event Data Mgmt.
BEFORE AFTER
● First Name
● Last Name
● Company
● Title
● Email (not necessarily
business email)
● Phone number
● Validated email address (B2C
<-> B2B converter)
● Site location + #
● HQ location + #
● Technology usage
● Education
● Department
● Function
● Keywords
All of This
PLUS that+50 more
fields
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Synthio Lead Assignment
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PFL Lead Assignment
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Integrate Lead Assignment
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To learn more about
Integrate’s Event Data
Management Solution,
which automates data
processing, enhancement,
and measurement,
click here.29
Pro Tip: Data Quality Will
Make or Break
the outcomes of your event investments
30
Audience Poll
After: Putting the Data to
Work
32
We’ve All Seen This
33
And This…
34
Gah!
35
One Option: Enroll into Always-On Nurture
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Replicate the
Real-nesswith Personalized Video
Goal:
● Drive the right
attendance to our
session
● Continue the
conversation with
video (bdrs) post-
show
Synthio Follow-Up
Strategy
38
PFL Follow Up Timeline
39
PFL Example Post-Show
Mail PieceStarbucks instant
coffee pack included!
20-30% response rate
Was It Worth It?
41
KA - did it work? do we do it again?
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Calculating ROI
1. Analyze actual spend of entire event
2. Analyze budget of entire event
3. Analyze actual spend for each sub-category (sponsored
side party, hosted VIP dinner, etc.)
4. Analyze budget for each sub-category
Event Revenue
Event Expenses
Attribution
44
Pro Tip: Successful Event Demand
Generation is a Long Term Game
It’s not about leads; it’s about customers.
45
Tweetable Takeaways
46
“Notes, notes, notes. Don’t rely on just the scan!”
-@EmilyMariaaa @Synthio
“Data quality can make or break your event ROI.”
-@KateAthmer @Integrate
“It’s a long term game and remember: It’s not about
leads, it’s about customers.”
-@PFLcom