LinkedIn Lead-generation - The Power of Personalization

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Transcript of LinkedIn Lead-generation - The Power of Personalization

LinkedIn Lead-Generation

Kim Plesner-Jacobsen, Vertic Trine Tirsgaard, Microsoft Twitter: #SMWLinkedIn

What

Why

Who

How

is LinkedIn power?

LinkedIn lead-generation?

is doing it?

is Microsoft doing it?

Agenda

The What

The What

LinkedIn is the future

content provider of

relevant knowledge

based on your interest

The What

Shared with a

network of equally

engaged peers

LinkedIn figures

200+ million members world wide.

74+ million members in the US alone.

11+ million members in the UK.

55+ million members in the EMEA region.

This means that if LinkedIn was a country, it would

host the worlds 5th largest population.

There is more than 1 million LinkedIn

members in Denmark alone.

* Source: Survey of 1,900 LinkedIn members, 5/2012 – Punch Media.

** Source: factbrowser.com/tags/linkedin

More than 2.6 million company pages.

87% trust LinkedIn as a source of

information affecting decision making.*

49% find LinkedIn to be a good source for

word of mouth information on brand

experiences.*

77% use LinkedIn to research companies.**

55% use LinkedIn to prepare for

face-to-face meetings.**

Numbers Usage

LinkedIn members: 200.000.000

American LinkedIn members: 75.000.000

Americans working with drilling: 150.000

American procurement professionals

+ working within drilling: 20.000

American procurement professionals

with 5+ years experience working within

drilling:

8.000

American procurement professionals

with 5+ years experience and 10+

endorsements working with drilling: 1.200

American procurement professionals

with 5+ years experience and 10+

endorsements also endorsed for supply

management:

40

Segmentation on LinkedIn V

alu

e p

er

cli

ck

Recruitment

message

The Why

How to influence individuals?

The Why

f

78% of people trust the recommendations of other peers

*Nielsen “ Trust in advertising ” report 2010

The Why

While only 14% of people trust advertisements *

A.I.D.A model is OUT

f

New Rules of Engagement

One way communication Brand dialogue

Brand recall is holy grail Customers determine brand value

Group customers by demographic Group customers by behavior

Content controlled by marketers Enterprise + user-generated content

Virility driven by flash Virility based on content

Michelin Guide: expert reviews Amazon: user reviews

Publisher control channels Publisher build relationships

Top down strategy Bottom-up strategy

Information hierarchy Information on demand

Emphasis on cost - CPM Invest for growth – Measurable ROI

Old Marketing New Marketing

Profile information is GOLD!

The Why

The Who

LinkedIn +

3rd Party Traffic

Profile on

Potential Customer

Segmentation

by Information

& Value

Readiness to Interact ®

by Scoring

CRM

Integration &

Interpretation

Account &

Marketing

Businessweek

www.energytransparency.com

For web, mobile & tablet

Personalized website with company-specific data and messaging LinkedIn company-specific banners

Personalized LinkedIn InMail

The How

The How

Microsoft

+

LinkedIn

• 13 markets opted in globally (and counting)

• Fully localizable content, closer to market

• WebTrends tagging to track behavioral

metrics and better understand type of

interactions for this audience

+ Post-launch updates

• Global alignment of customization

Local Resources

Messaging & Branding

Budgets

Microsoft +

LinkedIn

DK ?

Remember, focus on value creation …

• LinkedIn does not share any information you have

not chosen to display on your LinkedIn profile to

other parties

• And you can always withdraw your consent to

LinkedIn’s collection and processing of your

information by changing your settings

28

”§ 6. En erhvervsdrivende må ikke rette

henvendelse til nogen ved brug af elektronisk

post, et automatisk opkaldssystem eller telefax

med henblik på afsætning af varer [...]”

(Markedsføringsloven af 26. januar 2013)

“If you use any Combined Service or Platform

Application, a LinkedIn Partner or Platform

Developer may access and share certain

information about you”

(LinkedIn Privacy Policy, 2F)

But…

LinkedIn’s Privacy Policy declares that

LinkedIn tries to enhance your website

experience by turning the information you

submit into customized content

And so…