Leveraging Social Marketing* to Propel Your Business · Listicles that make you curiously click...

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Lynn Ruby

RubyMarketingSystems.com

480 836 8627

1/25/2018

Lynn@LynnRuby.com 1

LeveragingSocial Marketing*to Propel Your Business

Lynn Ruby

RubyMarketingSystems.com

480 836 8627

1/25/2018

Lynn@LynnRuby.com 2

Lynn Ruby, CEO & Founder

Lynn Ruby

RubyMarketingSystems.com

480 836 8627

1/25/2018

Lynn@LynnRuby.com 3

Lynn Ruby

RubyMarketingSystems.com

480 836 8627

1/25/2018

Lynn@LynnRuby.com 4

Should your first impression be this: Or this?Every 24 Hours

2.5 Exabytes of Data are Produced

Equivalent to:

Northeastern University; The Radacati Group; Micro Focus

Lynn Ruby

RubyMarketingSystems.com

480 836 8627

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Should your first impression be this: Or this?530 Million Songs

Lynn Ruby

RubyMarketingSystems.com

480 836 8627

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Should your first impression be this: Or this?150 Million iPhones

Lynn Ruby

RubyMarketingSystems.com

480 836 8627

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Should your first impression be this: Or this?5 Million Laptops

Lynn Ruby

RubyMarketingSystems.com

480 836 8627

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Should your first impression be this: Or this?90 Years of HD Video

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RubyMarketingSystems.com

480 836 8627

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Should your first impression be this: Or this?250,000 Libraries of Congress

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RubyMarketingSystems.com

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EVERY

DAY

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RubyMarketingSystems.com

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EmailSocialMobile

Agenda

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RubyMarketingSystems.com

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Agenda

EmailSocialMobile

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RubyMarketingSystems.com

480 836 8627

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Source/s: Litmus; Direct Marketing Association; Pew Research Center, 2015; Forrester Research, 2014; Forbes.com; SalesForce.com

Constant Contact Small Business Growth Survey

People read it

88% regularly check email on their

smartphones

91% of people check their email daily

Lynn Ruby

RubyMarketingSystems.com

480 836 8627

1/25/2018

Lynn@LynnRuby.com 14

Source/s: Litmus; Direct Marketing Association; Pew Research Center, 2015; Forrester Research, 2014; Forbes.com; SalesForce.com

Constant Contact Small Business Growth Survey

Email is reliable

Email gets delivered

90+% of the time

(Facebook posts reach just 2% of

fans)

Lynn Ruby

RubyMarketingSystems.com

480 836 8627

1/25/2018

Lynn@LynnRuby.com 15

Should your first impression be this: Or this?Now, Later, Never

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RubyMarketingSystems.com

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16 Who sent it?How do people know you best?

Make your “from name” and “from email” recognizable.

And consistent across all platforms

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RubyMarketingSystems.com

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Source: Inwise

17

open an email based on the subject line.More than 1/3 of people

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RubyMarketingSystems.com

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Source: Litmus

30-40 characters max

6-10 words max; 4-7 has greatest response

Control “pre-header” text

Size matters.

Keep it short.

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RubyMarketingSystems.com

480 836 8627

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Should your first impression be this: Or this?Now, Later, Never

2SECONDS2WORDS2

TODAY

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RubyMarketingSystems.com

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Should your first impression be this: Or this?Great Subject Lines = Email Opened

Top Appeal

5 ways you can . . .

Sense of Urgency

Last day for . . .

Personalize

You make change happen

Ask a Question

Can we count on your support today?

Holiday Tie-In

Celebrate Thanksgiving by

helping neighbors!

Stay “In the Know”

13 ways your team can earn x

Source: https://www.causevox.com/blog/fundraising-email-subject-lines/

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RubyMarketingSystems.com

480 836 8627

1/25/2018

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Should your first impression be this: Or this?Finding Inspiration

Check the news!

Magazine headlines/covers

Look at what others are doing

Blog titles

Tweets with lots of engagement

‘Listicles’ that make you curiously click their headlines like:

– Buzzfeed

– Upworthy

– Mashable

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RubyMarketingSystems.com

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Monday Monday Monday Monday Thursday

Educational Organizations

Health & Social Services

Arts and CultureGovernment

AgenciesReligious

Organizations

When is it best to send emails?

4:00 am 5:00 am 6:00 am 5:00 pm 12:00 pm

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RubyMarketingSystems.com

480 836 8627

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Mistake: Too much information

Average person spends 10-15

seconds on each email they open

Aim for 180 to 250 words at most for

your emails.

Source: Marketing Sherpa

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RubyMarketingSystems.com

480 836 8627

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Mistake: Writing to please your English teacher.

• Not an annual report• Not an academic paper• Incomplete sentences – OK!• Fragments – OK!

Write the Way Your Audience

Speaks

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RubyMarketingSystems.com

480 836 8627

1/25/2018

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Should your first impression be this: Or this?Which impression do you prefer?

Lynn Ruby

RubyMarketingSystems.com

480 836 8627

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Limited sending

No formatting control

Susceptible to filters

No cohesive branding

Potential SPAM complaints

No tracking or reporting

Why regular email doesn’twork

Why regular emaildoesn’t work

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RubyMarketingSystems.com

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Email marketing

best practices that automatically:

Provide beautiful templates

Reinforce brand identity

Manage subscriptions

Ensure email delivery

Track results

Obey the law

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RubyMarketingSystems.com

480 836 8627

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Agenda

EmailSocialMobile

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RubyMarketingSystems.com

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New Word of Mouth? Engagement

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78% say a company’s

social media posts influence their

purchases

73%are likely to buy

from a brand that responds

on social media

84%of social media users share to

show their support for a

cause

Impact of Social Media

Social Media Today; Classy.org

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RubyMarketingSystems.com

480 836 8627

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RubyMarketingSystems.com

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RubyMarketingSystems.com

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The Danger!

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RubyMarketingSystems.com

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The Danger!

“Without a STRATEGY

and without

INSIGHTFUL CONTENT,

you’re just hanging with the kids.”

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RubyMarketingSystems.com

480 836 8627

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5 Step Strategy1. Goals – Why are you there?

2. Tactics – Specific action steps.

3. Prioritize - Highest value / least effort.

4. Assign – Who is responsible?

5. Analyze and adapt – a MUST!

BufferApp.com

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RubyMarketingSystems.com

480 836 8627

1/25/2018

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Essentialism: Greg McKeown

If it’s not a clear YES, it’s a clear NO.

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RubyMarketingSystems.com

480 836 8627

1/25/2018

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Lynn Ruby

RubyMarketingSystems.com

480 836 8627

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Lynn Ruby

RubyMarketingSystems.com

480 836 8627

1/25/2018

Lynn@LynnRuby.com 39

Facebook Stats

2 Billion Monthly Users

More than 1 Billion Log In Every Day

Advertisers grew from 2 million to 3 million in the past year.

Average Person could see 300 – 600 posts / hour. Facebook will show you about 12 of them.

Lynn Ruby

RubyMarketingSystems.com

480 836 8627

1/25/2018

Lynn@LynnRuby.com 40

Organic Reach

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RubyMarketingSystems.com

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Organic Reach 2017

Hovering at about 2%

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RubyMarketingSystems.com

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The Facts

Organic Reach will Eventually

Arrive at Zero

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RubyMarketingSystems.com

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RubyMarketingSystems.com

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The Facts

In the Meantime,

There are Still Things

We Can Do

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RubyMarketingSystems.com

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8+ Ways to Create Content that Gets Noticed

1. Compelling Headlines – with content that delivers.

⬜ Headline Analyzer -coschedule.com/headline-analyzer

⬜ Emotional Marketing Value Headline Analyzer -http://www.aminstitute.com/headline/

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RubyMarketingSystems.com

480 836 8627

1/25/2018

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2. Emotional Words⬜ Happy Birthday (not Happy Anniversary)⬜ Celebrations! Congratulations!

8+ Ways to Create Content that Gets Noticed

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RubyMarketingSystems.com

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3. Live Video – Big visibility here!⬜ Talk about your products all you want. No ding!

8+ Ways to Create Content that Gets Noticed

Lynn Ruby

RubyMarketingSystems.com

480 836 8627

1/25/2018

Lynn@LynnRuby.com 48

Facebook Quote

“Now that

more and more people are watching Live videos,we are considering Live Videos as a new content type—

different from normal videos—and learning how to rank them for people in News Feed. As a first step, we are making a

small update to News Feed so that

Facebook Live videos are more likely to appear higher in News Feed when those videos are

actually live,compared to after they are no longer live.”

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RubyMarketingSystems.com

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4. Not everyone likes video.⬜ Experiment with different types of content.

⬜ 5 Types of Content: Text, Links, Images, Video, Live Video

■ Discover what your audience prefers.

8+ Ways to Create Content that Gets Noticed

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RubyMarketingSystems.com

480 836 8627

1/25/2018

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8+ Ways

5. Post regularly.⬜ Recency is an important signal of

relevancy.

6. Use Audience Optimization⬜ Describe your ideal target audience.

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RubyMarketingSystems.com

480 836 8627

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8+ Ways

7. Repurpose Content . . .⬜ Into different post types (text, image, video)

⬜ As links from different sites (webpage, Twitter, Pinterest, LinkedIn, etc.)

8. Curate Content⬜ Share 3rd Party Content

⬜ Guest Blog

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RubyMarketingSystems.com

480 836 8627

1/25/2018

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8+ Ways

9. Follow and Watch Others . . .⬜ Your Competitors

⬜ Industry Influencers

⬜ Businesses with a Similar Audience

⬜ Others Who Do Facebook Well

⬜ And Model Them

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RubyMarketingSystems.com

480 836 8627

1/25/2018

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4 Things to Never Do

1. “Please Comment” “Please Share” etc.⬜ Negative keywords Facebook is tracking.

2. An Organic Pitch⬜ Anything for sale. Even if it’s free.

3. Posting the same link rapidly in succession.

4. Assume that what worked 6 months ago will work today.

Lynn Ruby

RubyMarketingSystems.com

480 836 8627

1/25/2018

Lynn@LynnRuby.com 54

Agenda

EmailSocialMobile

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RubyMarketingSystems.com

480 836 8627

1/25/2018

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Should your first impression be this: Or this?What is the #1 App on Cell Phones?

More than half of all emails are opened on a mobile device

A: Email

More people own a cell phonethan own a toothbrush!

Source: Litmus

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RubyMarketingSystems.com

480 836 8627

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Should your first impression be this: Or this?Mobile First

Jonathan Barnard

Head of Forecasting

Zenith Media

Consumption Forecasts

“70% of

internet use

is now on a

mobile.”

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RubyMarketingSystems.com

480 836 8627

1/25/2018

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Should your first impression be this: Or this?Mobile First

20182014 2016

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Is my website mobile friendly?

Mobile Friendly Test

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RubyMarketingSystems.com

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Communicate through Images

Avoid copyright issues Use your own photos

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RubyMarketingSystems.com

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Micro-Interactions

Micro

Interactions

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RubyMarketingSystems.com

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Should your first impression be this: Or this?Cool Tool

Canva.com

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RubyMarketingSystems.com

480 836 8627

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Should your first impression be this: Or this?Cool Tools

Copyright Free Photos:Pexels.comUnsplash.comMorgueFile.com

Emojis & Their Meaning:Emojipedia.org

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RubyMarketingSystems.com

480 836 8627

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Should your first impression be this: Or this?Cool Tool

SimplyMeasured.com

Resources Free Tools

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RubyMarketingSystems.com

480 836 8627

1/25/2018

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Should your first impression be this: Or this?Cool Tool

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RubyMarketingSystems.com

480 836 8627

1/25/2018

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Should your first impression be this: Or this?250,000 Libraries of Congress

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RubyMarketingSystems.com

480 836 8627

1/25/2018

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Should your first impression be this: Or this?

Strategy

Give Value

Build Relationships

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RubyMarketingSystems.com

480 836 8627

1/25/2018

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Lynn Ruby

Q & A