Leverage Magento to plug into America’s $1 Trillion …...2015/09/02  · B2B Features with...

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Leverage Magento to plug into America’s $1 Trillion B2B eCommerce Market

• Key Takeaways

• B2B Stats

• Magento B2B Success

• B2B Integration

Agenda

Peyman Zamani, CEO, Logicbroker Inc. George Heudorfer, Dir, Sales, Logicbroker Inc.

Where Technical Expertise Meets Unyielding PassionEDI | Drop Ship Automation | B2B Integration

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Magento is committed to B2B

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Key #1 Your B2B customers want to be treated

just like online consumers

83%want choice of contact

methods for customer service.

-C3/GSI Center for Connected

Commerce research

Choice

64%have made a purchase from

a new retailer over preferred

because of free shipping.

-C3/GSI Center for Connected

Commerce research

Convenience

74%of B2B customers already

research half or more of their

online work purchases.

-Forrester Research

Personalization

56%believe they will make half or

more of their business

purchases online by 2017

-Forrester Research

Connected Experience

Buyers expect more from their Suppliers

Source: Acquity Group, a unit of Accenture Interactive

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Key #2 B2B commerce is massive

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B2B e-commerce is slated to become a $1 trillion-dollar business by 2020.

- Fo rre s t e r R e s e a rc h I n c .

Source: Forrester Research, Inc.

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Key #3 Leverage Magento Enterprise Edition and

its ecosystem to wow your b2b Customers

B2B Features with Magento Enterprise Ecosystem

M a g ento Enterp ri s e Edi ti on p rovi des hi g hl y c us tom i z a bl e B 2B s ol uti ons throug h i ts p l a tf orm a nd p a rtners wi thi n the ec os ys tem .

Inventory Management

I n v e n t o r y t r a c k i n g a c r o s s m u l t i p l e

w a r e h o u s e s , d r o p s h i p p e r s , o r 3 P L s

Custom Catalog

O f f e r c u s t o m p r i c i n g , c a t a l o g r e s t r i c t i o n s

t h r o u g h p r o d u c t i n c l u s i o n / e x c l u s i o n

Customer Service Support

E m p o w e r y o u r c a l l c e n t e r w i t h a c c u r a t e

p r o c u r e m e n t i n f o r m a t i o n i n o n e l o c a t i o n

eProcurement

E l e c t r o n i c o r d e r p r o c e s s i n g a u t o m a t i o n

w i t h c u s t o m e r s a n d s u p p l i e r s

Shipment Automation

P a r t i a l s h i p m e n t a n d b u l k s h i p m e n t f r o m

m u l t i p l e l o c a t i o n s

Electronic Invoicing

S t r e a m l i n e i n v o i c e p r o c e s s i n g w i t h y o u r

c u s t o m e r s & v e n d o r s

1MM+ Suppliers

SuppliersProduct

Inventory

PO

ASN

Invoice

Other Documents

Product

Inventory

PO

ASN

Invoice

Other Documents

3rd Party Logistic Providers

Inventory POASN Other

Documents

200,000+ Retailers

Retailers

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Key #4 Your B2B customers are constantly

connected

The changing rules of commerce

Connected Constantly

To Their Work Everywhere

To Their Home To Multiple Devices

To Their Friends

To Their Favorite Retailers

On the Go

Mobile currently accounts for just

3% to 5% of B2B eCommerce sales,

however it represents 7% to 10% of

all B2B eCommerce website traffic

- Fo rre s t e r R e s e a rc h I n c .

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$6.7 trillion in total merchandise value by 2020

- Fo rb e s

Source: Forrester Research, Inc.

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Key #5 Build on proven technology

Double order volume with same headcount

Reduced order processing time by 38%

Eliminated manual data entry and costly retailer chargebacks

Opened up new relationships with big box retailers

Increased visibility to drop ship orders in progress

Centralized fulfilment without expensive custom development

Expanded virtual inventorywith drop ship

Reduced manual touch points by over 45%

Increased visibility to order lifecycle with suppliers and 3PL

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Key #6 Utilize industry standards for electronic

integration

Web Based PortalManually track of orders and tracking information with the ability to import and export

procurement data.

Frictionless B2B Commerce

Suppliers have differing capabilities when it comes to technology. To make things easier, offer 4 different ways to connect:

1

Secure FTPLeverages CSV/XML formatted

files to bulk electronically exchange order and shipping

information.

2

EDIElectronically exchange the

required information without the need to rekey data.

3

APIProvides real-time integration between trading partners and

your internal systems.

4

Electronic Data Interchange (EDI)

EDI is the structured transmission of data

between organizations by electronic means.

EDI

Summary

Source: Frost & Sullivan

Key #1 – Your B2B customers want to be treated just like online consumers

Key #2 – B2B commerce is massive

Key #3 – Leverage Magento Enterprise Edition and its ecosystem to wow your b2b Customers

Key #4 – Your B2B customers are constantly connected

Key #5 – Build on proven technology

Key #6 –Utilize industry standards for electronic integration

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Questions?

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Thank You

www.logicbroker.com