Learning to Manage- Working with Editors, Authors & Reviewers -

Duncan NicholasJournals Development Editor

Roles• Societies

– Guiding principles– Establish strong relationships– Include the following roles:

• Editors

– Figureheads– Curators– Decision makers– Regular contact– Establish strong relationships

• Authors– Provide content– Journal board members– Infrequent contact

• Reviewers– Specific Experts– Journal board members– Infrequent to regular contact

Methods of management

• Role and process guides– Establish expectations– Mutual assurance– Increase efficiency

• Bespoke tailoring– Customised websites – Personalised contracts– Accommodating feedback

• Relationship building– Communication!– Email, phone or face-to-face– Proactive, attentive, responsive, considerate, empathetic

Information Inspiration

Information Inspiration

Information Inspiration

Information Inspiration

Methods of management

• Role and process guides– Establish expectations– Mutual assurance– Increase efficiency

• Bespoke tailoring– Customised websites – Personalised contracts– Accommodating feedback

• Relationship building– Communication!– Email, phone or face-to-face– Proactive, attentive, responsive, considerate, empathetic

“Thanks a lot for the update. I just wish all editorial & production coordinators were as efficient as you. It is refreshing to get a step-by-step update”

Considerate automations

Methods of management

• Role and process guides– Establish expectations– Mutual assurance– Increase efficiency

• Bespoke tailoring– Customised websites – Personalised contracts– Accommodating feedback

• Relationship building– Communication!– Email, phone or face-to-face– Proactive, attentive, responsive, considerate, empathetic

Perseverance

Scenarios

• What was the initial issue? eg. a technical problem, a misunderstanding, an aggressive response

• How was the issue resolved?

eg. you resolved it yourself, it involved site re-configuration, involved a third-party to resolve

• What was the outcome?eg. were all parties satisfied? Did it involve compromise? How did anyone benefit?