Post on 25-Dec-2015
LEADERSHIP, GOVERNANCE AND TECHNOLOGY IN THE INFORMATION AGE
Lesson Learned: Reform Through ICT
LEADERSHIP, GOVERNANCE AND TECHNOLOGY IN THE INFORMATION AGE
Lesson Learned: Reform Through ICT
ALEXANDER M. AREVALOChief Justice’s Head of Staff and
Acting Chief, Management Information System Office
Supreme Court
AGIA Annual National Convention cum SeminarAGIA Annual National Convention cum SeminarThe Legend Palawan, Puerto Princesa City, 13 October 2011The Legend Palawan, Puerto Princesa City, 13 October 2011
ALEXANDER M. AREVALOChief Justice’s Head of Staff and
Acting Chief, Management Information System Office
Supreme Court
AGIA Annual National Convention cum SeminarAGIA Annual National Convention cum SeminarThe Legend Palawan, Puerto Princesa City, 13 October 2011The Legend Palawan, Puerto Princesa City, 13 October 2011
US FDA-approved human RFID
RFID READER
ASSOCIATIONOF GOVERNMENT INTERNAL AUDITORS
ASSOCIATIONOF GOVERNMENT INTERNAL AUDITORS
VISION STATEMENT
A prestigious organization of highly competent and trustworthy Internal Auditors committed to
the practice of good governance for the empowered public
Success factors in ICT-led Reform
Leadership and E-Governance
Lessons Learned
Passenger Baggage Transhipment
Warehousing
Export Lodgement
Export Release
AUTOMATED EXPORTS-IMPORTS SYSTEMAUTOMATED EXPORTS-IMPORTS SYSTEM
Client ProfileRegistration
License and Clearance
ValuationASEAN
SingleWindow
Value AddedService Provider
Inter-AgencyLinkage
(Nat’l Single Window)
Raw MaterialsLiquidation
Automated Bonds
Statistical Management
Legal CaseTracking
Import Assessment
Payment Import
Release Manifest
Import and Assessment System (IAS) Import and Assessment System (IAS)
Proc’g FeePayment
Automated Export Documentation System (AEDS) Automated Export Documentation System (AEDS)
Export DocProcessing
Selectivity
Customer Relation Mgt
X-ray Informal
Formal
Import Lodgement
Import and Export Support System Import and Export Support System
Accreditation
VALUE ADDED SERVICE PROVIDER (VASP)
VALUE ADDED SERVICE PROVIDER (VASP)
Web-based
24 X 7 Service
Single encoding areaOffice hours only
Hindi pa ako nakapag make-up, may import entry na ako!
J. CapulongBroker-Aide
Imports & Assess. SystemImports & Assess. System
BOC PortalBOC Portal
Information Website
Personalized Content Mgmt
BOC VASP Gateway
Inter-Agency` Info Exchange Gateway
ASEAN Info Exchange Gateway
BOC BAP Gateway
Electronic Manifest System
Import Entry System
Selectivity
Online Release System
Licensing & Clearance System
Payment System
Hold & Alert System
Exports Processing SystemExports Processing System
Export Documentation System
Bonds Management System
Raw Materials Liquidation System
Resources and Operations Management SystemResources and Operations Management System
Value Reference Info System
Passenger Baggage Entry System
Statistical Management System
Trade Compliance System
ICT Alert System
Client Registration Profiles
Legal Mgmt & Case Tracking System
Operations Support System
Enterprise Resource Planning
Human Resources Management System
Financial Management System
General Services System
ModernizationModernization
ISO Certification
Workplace Modernization
Customer Relations Management
Computer Hardware Upgrade
Funds Monitoring SystemFunds Monitoring System
DBCC Information Support Requirements
System
SCOPE OF THE e2m CUSTOMS PROJECT
ON BOC AUTOMATION
“Ano nalang ang hindi computerized after the
e2m?”
Parking! Nalang po.”
3 RALLIES IN 1.5 DAYS
Import Assessment
Payment (D&T, Proc Fee)
Import Release
Manifest
MAJOR CHANGESMAJOR CHANGES
SelectivityImport
Lodgement
OLD: 5 days after release (+120 hrs)
NEW: 12 or 6 hrs before arrival (-12 hrs)
OLD: Encoding at BOC offices
NEW: Internet Filing
•OLD: Cash & Checks + OTC at banks & BOC•NEW: Electronic Debit only of all Taxes & Fees
OLD: Transaction-based
NEW: Account-based
OLD: Prior clearance from Cash Div & IST
NEW: Release upon payment
Accreditation
OLD: Disjointed data sources
NEW: full integration of all data
OLD: Paper
NEW: Electronic + Paper
Seamless Integration:
30 Minutes Release Time
Seamless Integration:
30 Minutes Release Time
Philippines Among Top 10 Most-Improved Economies in
Enabling Trade Across Borders
Manila, Philippines, November 4, 2010 —The Philippines earned a spot among the world’s 10 most-improved economies in easing trade across borders in 2009/2010 by improving its electronic customs systems, according to Doing Business 2011: Making a Difference for Entrepreneurs.
WB Doing Business Report, 2009
“The Philippines upgraded the risk management and electronic data interchange system for Customs reducing the time to import by a day.”
ISO 2001 & 27001ISO 2001 & 27001
E2m ICT Project
This is not just an I.C.T. Project.
This is also a Governance Project!
ICT
I.C.T. AT THE LEADING EDGE
I.C.T. AT THE LEADING EDGE
Regulation
Policy
Legislation
Harmonization
Simplification, etc
FACILITATING TRADE:The Fast Track
STOPPING SMUGGLING:The Hurdle Track
NSW STRATEGY: Interconnecting 40 Agencies
NSW STRATEGY: Interconnecting 40 Agencies
Traditional Approach
› Single Form
› Single Process
› Multiple ICT
Infrastructure
Philippine NSW Approach
› 40 Forms
› 40 Processes
› Single ICT Infrastructure
BOIBAIBOCFDA/BFARBIR
BPIBPSNFAPEZASRA
BOC
Transacting with a virtually “SHORT” and “NARROW” organization
Transacting with a virtually “TALL” and “WIDE” organization
NSW PROVIDESNSW PROVIDES• Hardware
• Software
• Training
• Wireless Connectivity
• Computer Tables & chairs
• Extension Cords
• Printer, toner, bond paper
• Blackeberry, unlimited load
• Draft regulations
The Proverbial ICT Elephant
Hardware
PolicySoftware
Peopleware
Processes
Funds
e-Governance “ELEPHANT”e-Governance “ELEPHANT”
INTERNATIONAL LINKAGE
ASEAN
SINGLE WINDOW
INTER-AGENCY
LINKAGE
BOCE2m
SYSTEM
TOTAL-APPROACH e-GOVERNANCE STRATEGY
Tactical
Strategic
Regional
International
A B
C
No. ofUSERS
Time
S-DIFFUSION OF INNOVATION CURVE
STAGES OF ADOPTION1.Awareness2.Persuasion3.Evaluation4.Trial 5.Adoption
Everett M. Rogers, Diffusion of Innovations, 1962
We cannot control something that we do
not measure.
05 : 01 00 : 10 10 : 15 33:45
10 : 01 00 : 05 8 : 15 30:00
Broker VASP BOC Total
Actual
Port Ave.
TIME FOR DOING BUSINESSTIME FOR DOING BUSINESS
ICT INITIATIVES AT THE SUPREME COURT
E-PaymentSmall Claims Case Management System
Judiciary Case Management SystemE-Filing
E-NotarizationEnterprise Resource Planning (ERP) System