Post on 27-Nov-2014
description
ESTRATÉGIA DE RESPOSTA A CRISES BASEADA EM TECNOLOGIA LIVRE E
AGILIDADE
Latinoware 2014 Dra. Claudia Melo
§ Diretora de Tecnologia, ThoughtWorks América Latina.
§ Ph.D. em Ciência da Computação, IME-USP.
§ Pesquisadora associada ao IME-USP.
§ 15 anos em desenvolvimento de software e 10 anos em ensino.
§ Ativista.
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CLAUDIA MELO
FICTION
REALITY
Typhoon Haiyan, Philippines, 2013. Killed more than 6,300.
Crisis: a time of intense difficulty, trouble, or danger.
Emergency: a serious, unexpected, and often dangerous situation requiring immediate action.
- Oxford Dictionary
- World Health Organization
Urgency: consider the threat of or actual increase and degree of increase in mortality, morbidity, or global acute malnutrition […] Scale: consider the number and health status of people affected, proportion of population affected or displaced […]
CRISIS RESPONSE & TECHNOLOGY
UGANDA (2013) ■ Refugees escaping border violence in the Democratic
Republic of Congo
Separated, they risk human trafficking, abuse, starvation, and illness.
NYAKABANDE TRANSIT CENTER
RAPIDFTR: RAPID FAMILY TRACING AND REUNIFICATION
REMEMBER THE CONSTRAINTS
63 children
PHILIPPINES (2013) Typhoon Haiyan
2 days
PREPARATION
OPEN INNOVATION
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Read more: http://www.thoughtworks.com/pt/insights/blog/innovations-emergencies-deploying-rapidftr-philippines
“These children and their needs would have remained invisible without RapidFTR.”
70 children
DEPLOYING RAPIDFTR MEANS THINKING HOLISTICALLY
§ logistical and infrastructure problems of working in disaster and crisis zones.
§ bring in everything that would allow the technology to be used.
§ training volunteers to use the mobile app.
§ cultural sensitivity in speaking with refugees and specifically child refugees.
§ aid organization bureaucracies.
HAITI (2010 E 2013) Earthquake
Higher levels of service and patient care with A new Electronic Medical Records System (EMR)
EXPERIENCE DESIGN FOR THE HAITIANS
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8700 Registered patients (May/2014)
30,000 Total patients
100 Users
3 million Patients by 2016
EBOLA (2014) Liberia, Sierra Leone and Guinea.
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ce: U
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USHAHIDI: ACTIVIST MAPPING
▫ The combination of social activism, citizen journalism and geospatial information. ▫ Ushahidi enable local observers to:
▫ submit reports using their mobile phones or the internet;
▫ while simultaneously creating a temporal and geospatial archive of events.
LEARNING OUTCOMES
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Source: http://news.stanford.edu/news/2012/november/black-swan-risk-111612.html
A true 'black swan' - an event that is impossible to imagine because we've known nothing like it in the past - is extremely rare.
- Elisabeth Paté-Cornell (2012)
Uganda 2011
Ebola case in the countryside Under control
GOVERNMENTS NEED A MORE ROBUST TECHNOLOGY-BASED RESPONSE STRATEGY
OPEN MEANS SAVE AND PROTECT LIVES
INTEROPERABILITY & SECURITY
COLLABORATION & VOLUNTEERING
RAPID RESPONSE & COST SAVING
QUALITY & CONTINUOUS IMPROVEMENT
AGILITY: EMBRACE CONSTRAINTS, EVOLVE, DELIVER
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CODE
BUILD
TEST
DEPLOY
OPERATE
MONITOR
PLAN
RELEASE
CONTINUOUS DESIGN
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ce: h
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“Work on problems that matter. The sick and the poor aren’t waiting for Fitbit.” — Rushika Fernandopulle
Source: http://senseable.mit.edu/trashtrack Source: http://solidcon.com/solid2014/public/schedule/detail/33265
OBRIGADA Claudia Melo
@ c l a u d i a _ m e l o
c m e l o @ t h o u g h t w o r k s . c o m
L e i a m a i s e m :
h t t p : / / w w w . t h o u g h t w o r k s . c o m / p t / i n s i g h t s