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Keynote: Dare to LeadBarry Asin, President, SIAFebruary 14, 2017

Sponsored by

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Agenda Leadership from the Outside

Leadership from the Inside

Leadership at Executive Forum

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Changing Stakeholder Perceptions

©2017 by Crain Communications Inc. All rights reserved.Source: SIA The Gig Economy: Market Estimates and Features of the US Contingent Workforce, August 2015

44 Million Americans Doing Contingent/Gig Work

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The US Spent $792 Billion on Contingent/Gig Work in 2015

Source: SIA The Gig Economy: Market Estimates and Features of the US Contingent Workforce, August 2015

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Uncertainty

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Source: “Measuring Economic Policy Uncertainty” by Scott R. Baker, Nicholas Bloom and Steven J. Davis at www.PolicyUncertainty.com.

Trump Election

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What Percent of your Organization’s Workforce is Contingent?

2016 = 22%

2026 = 29%

• 2015 = 18%• 2014 = 18%• 2013 = 18%• 2012 = 16%• 2011 = 15%• 2010 = 14%• 2009 = 12%

All figures average response

Source: Staffing Industry Analysts Workforce Solutions Buyer Survey 2016© 2017 Crain Communications Inc.

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Candidate Recruiting a Challenge for Leaders

2.5%4.1%

7.1%

Source: US Bureau of Labor Statistics

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Changing Technology

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VMS and MSP Adoption Maturing

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VMS/MSP Managed Spend Growth Continues

Source: SIA 2016 VMS Market Developments, SIA 2016 MSP Market Developments

Growth = 15%

Growth = 11%

Growth = 20%Growth = 13%

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3. The Human Cloud

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Onsite

Remote

Lower-skill Higher-skill

Online

Staffing

Traditional

staffing

©2017 by Crain Communications Inc. All rights reserved.Source: Staffing Industry Analysts Contingent Workforce Buyers Survey 2016

Online Staffing Growing in Interest and Adoption

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Source: Staffing Industry Analysts

Human Cloud Revenue Forecast, 2014-2020

0

20

40

60

80

100

120

2014 2015 2016 2017 2018 2019 2020

Online staffing Crowdsourcing Online Work Services

$ B

illio

n Uber and Lyft

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September 13-14, 2017Omni Dallas Hotel ǀ Dallas, TX

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Next Up: Artificial Intelligence and Robotics Comes to Staffing

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Automation potential based on demonstrated technology of occupation titles in the US (cumulative)

Source: McKinsey Global Institute

Susceptibility to Automation by

Occupation

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October 2016: TrueBlue reports a 53% reduction in Amazon revenue in 2016 vs. 2015

January 2017: Amazon

announces that it now has 45,000 robots in place, up 50% from 2015

Robotics Impact on Staffing Demand?

Source: TrueBlue Q3 2016 Earnings Call, Business Insider January 3, 2017

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Running With The Machines

©2017 by Crain Communications Inc. All rights reserved. Source: Tech Dynamics

Growth in Volume of Data by Source

Big DataGrowth Continues

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Increasing Complexity and Competition

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Largest Global Staffing Firms

Rank CompanyHQ

Country

2015 Staffing Revenue

($ million)

Market Share %

(USD)Rank Company

HQ Country

2015 Staffing Revenue

($ million)

Market Share %

(USD)

1 Adecco CH 23,767 5.8% 11 CIIC CN 3,024 0.7%

2 Randstad NL 20,059 4.9% 12Express Employment Professionals US 3,021 0.7%

3 ManpowerGroup US 19,142 4.7% 13 USG People NL 2,822 0.7%

4 Allegis Group US 9,899 2.4% 14 TrueBlue US 2,710 0.7%

5 Recruit JP 7,479 1.8% 15 Impellam UK 2,614 0.6%

6 Hays UK 6,079 1.5% 16 On Assignment US 2,168 0.5%

7 Kelly Services US 4,844 1.2% 17 Beijing FESCO CN 2,094 0.5%

8 Robert Half International US 4,352 1.1% 18 Synergie FR 1,997 0.5%

9 Temp Holdings JP 4,037 1.0% 19 GroupeCrit FR 1,826 0.4%

10 EmployBridge Holding US 3,108 0.8% 20 GiGroup IT 1,731 0.4%

Source: SIA Staffing Firm Market Share Landscape and Book of Lists 2016

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The Workforce Solutions Ecosystem Brings a More Complex World

Source: Staffing Industry Analysts

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Workforce Solutions Ecosystem by Company

Source: Staffing Industry Analysts

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RPO Market Growing, Global and BlendingToward a Total Talent Approach

Source: SIA RPO Market Developments Report, December 2016

$3.7B Globally, up 15% vs. prior year

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Globalization

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Contingent Workforce Program Globalization

Source: SIA Contingent Workforce Buyers Survey 2010/2016

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The Trump Administration and its Impact on Staffing

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Business confidence – Stimulus, taxes and reduced regulation

Appointments – NLRB, EEOC, Department of Labor, etc.

Affordable Care Act

Overtime Regulations

Immigration/H1-B visas

The Twitter “Cross Hairs”

Some Potential Staffing Impacts (the short list)

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“Mainstream economists disagree on a lot of things, but most of them agree that raising barriers to trade, a path countries including the US adopted in the early 1930’s is bad for growth. Without growth, political decisions about distribution of national income become more fraught. For many economists, the solutions proposed by populist groups are thus likely to be worse – and possibly much worse – than the problems they are purported to solve.”

- The New Landscape, The Wall Street Journal, January 17, 2017

Protectionism: What’s Old is New Again

Responding to changing economic

environment and the business cycleA. Economic forecasts

B. SIA market estimates and forecast

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GDP Growth Projected to Hit 2.5% in 2017

Source: US Department of Commerce, The Conference Board

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Improving Temp Employment Trends

Source: US Bureau of Labor Statistics

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Initial Unemployment Claims Below 250,000

Source: US Bureau of Labor Statistics

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Mixed Results in Pulse Survey

Source: Staffing Industry Analysts, US Staffing Industry Pulse Survey Report, January 30, 2017

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US Staffing Forecast to Grow 4% in 2017

Source: Staffing Industry Analysts, November 2016

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Agenda Leadership from the Outside

Leadership from the Inside

Leadership at Executive Forum

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“Strategy Without Execution Is Hallucination”

Mike Roach, CEO, CGI as told by Professor Karl Moore,

McGill University/Oxford University

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Five Disciplines Driving Staffing Success

Enhance Strategic

Alignment

Improve Operational Effectiveness

Strategic Tactical

Reinforce Cultural

Standards

Bolster InternalTalent

Drive Team

Performance

Source: Charted Path and Staffing Industry Analysts

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Leading Your People

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Compensation One Key to High Performance

Source: SIA Internal Compensation Estimator Tool 2016

Recruiter Total Cash Compensation by Skill Segment

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Leadership and Internal Staff Satisfaction are Closely Linked

Source: SIA 2016 Internal Staff Survey, N > 14,840

Effect on Net Promoter Score (NPS) of Selected Employee

Satisfaction Factors

Agree Disagree Delta

The Leaders of this organization are committed to making it a

great place to work

71% -73% 144%

I trust the leaders of this organization to set the right course 71% -65% 136%

I believe the leaders of this organization are honest and

trustworthy

70% -63% 133%

The leaders of this organization value people as their most

important resource

73% -59% 132%

The leaders of this organization demonstrate integrity 70% -60% 130%

NPS Score Among Those Who…

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Internal Staff Satisfaction Drives Candidate Satisfaction

Source: SIA 2016 Internal Staff Survey

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BEST STAFFING FIRMS TO WORK FOR LOGO

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Agenda Leadership from the Outside

Leadership from the Inside

Leadership at Executive Forum

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Leadership at Executive Forum

AND YOU!!