Jive Software CEO Tony Zingale's Enterprise 2.0 Conference Keynote

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No more business as usual. Employees demand social. Customers demand social. It's the new way to business.

Transcript of Jive Software CEO Tony Zingale's Enterprise 2.0 Conference Keynote

The new way to business.

Spring 2010 | Executive Investor Overview

The biggest from > to in a generationTony Zingale, CEOEnterprise 2.0 Keynote

© jive. confidential.

Social Business. Now.

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© jive. confidential.

Jive. First in Social Business.

1st in revenues & growth

1st in product footprint

1st in deployment / service expertise

Ranked #1 by Forrester & Gartner

Top investor, Sequoia

3,000 customers

15,000,000 users

8,000,000,000 page views per year

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The Seminal Decision:

•Business as usual•Social business

© jive. confidential.

3 Problems with business as usual.

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© jive. confidential.

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Technology.

email, crm, ms office

© jive. confidential.

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Customers Strike Back.

© jive. confidential.

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Wasted Opportunity.

career. business.

Revenue, Margins, Earnings.

© jive. confidential.

The Social Business Imperative.

Consumer Web forcing innovation.

Customers demand social.

Employees demand social.

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500M Facebook

65M smart phones in 2010; 2M iPads

1.7B on Internet, 25% of world population

$150B Cloud services by 2013500M Facebook

5B iPhone app downloads

230M Zynga

The biggest from > toin a generation

> engagementmanagement

what chatters what matters

baby boomers millennials

crm community

email collaboration>>>

>UI UX>

© jive. confidential.

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This is how it’s done.

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Nike+ • 1M+ members• 200,000 product-related

discussions• Over 243M miles of runs logged • Over 162,000 running challenges

posted

Nike BrandNetEx• Reduced time to market from days

to < 12 hours• Instant access to global marketing

assets• Marketing initiatives aligned across

the world• “Every country Nike is in, Jive is in.”

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• 10,000 registered users (high-volume traders)• Members make 80% more trades than non-members• Members more likely to use advanced products• Hundreds join daily to exchange trading strategies

© jive. confidential.

Global leaders get social

Security technology

Information infrastructure technology

Coffee

Wireless

Cosmetics

86% of users resolve support issues with Jive community

Lowered support costs from $125 to $5

Promote corporate giving initiatives for 142,000 employees

5.8% increase in sales productivity

6 months post hire

Community to drive incremental sales in the millions

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The new way to business.

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Jive What Matters

© jive. confidential.

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Jive Apps

Exploding Social Business Industry

100% of tweets monitored by Jive

Jive SBS available in Google Apps Marketplace

Customer and reseller relationship

Driving vertical specialization & product development

Design and deliver branded communities

The new way to business.

Spring 2010 | Executive Investor Overview