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2014 Gartner, Inc. and/or its affiliates. All rights reserved.
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Gartner at a Glance
950Analysts
13,000Client
Organizations
200,000+Client
Interactions
VerticalCoverage
in NineIndustries
5,500
Benchmarks
10,200Media
Inquiries
World'sLargest
Communityof CIOs
70+
Conferences
75% ofGlobal 500
2,100Consulting
Engagements
Clients in85 Countries
72% ofFortune 1000
500Consultants
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David Mitchell Smith
Top 10 StrategicTechnologyTrends for 2014
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Key Issues
What technology trends will have the biggestpotential for significant enterprise impact over thenext three years?
Which technologies or trends will drive significantchange or disruption?
Are there changes or tipping points occurringnow or over the next three years that make thetechnology newly strategic or applicable to awider market?
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FutureDisruption
DerivativeImpact
ConvergingForces
Top 10 Strategic Technology Trends for 2014
Mobile Device Diversity &Management
Mobile Apps & Applications
The Internet of Everything
Hybrid Cloud & IT as Service Broker
Cloud/Client Architecture
The Era of Personal Cloud
Software Defined Anything
Web Scale IT
Smart Machines
3-D Printing
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Mobile Devices - No Single Vendor orPlatform Will Dominate
0% 20% 40% 60% 80% 100%
Greater China
Emerging APAC
Mature APAC
North America
Western Europe
0% 20% 40% 60% 80% 100%
Greater China
Emerging APAC
Mature APAC
North America
Western Europe
Gartner, Forecast for Device Shipments by Operating System, Worldwide, 2Q13
Handsets
Tablets
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Mobile Device Diversity Many form factors, screen sizes, interaction styles, platforms,
architectures Innovative BYO knowledge workers will use 3 to 5 devices by
2016 > 100 mobile application development tools, > 60 MDM tools Management and security challenges driven by BYOD &
BYOA Tactics are the new strategy
Pocketable Portable Shared AreasDesk
Touch, Voice, ...
Keyboard, Mouse
Gesture
Grab &Go
Wearable Convertible
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Device vendors like Apple and Google will not be
the most strategic mobile platform in the workplace
Managing Mobile DiversityThe Rise of Enterprise Mobile Platforms
Enterprise mobile platforms are key strategic solutions encompassingmobile applications, integration, management, and security
Enterprise Mobile Platform
Cloud-delivered
Social-enabled
Multichannel
Device-aware
Device-agnostic
Removes complexity from mobiledecisions
Protects enterprise from mobiledevice wars
Drives reuse and faster mobileadoption
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Enterprise Mobile Platforms
Broad solution portfolios put thesediscrete markets at risk: Mobile Device Management (MDM)
Legacy Mobile Enterprise Application
Platforms (MEAP) Security Containers
Enterprise File Sync & Share
Cloud Mobile Back-end Services
Emerging leaders
with more joiningsoon
Invest tactically in best-of-breed solutions with
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Mobile Apps and Applications
Richer UI models
Voice, Video & more
Microsoft, Google and Applewill battle for leadership
Modern UI & Apps vs. Applications
Contextual, connected, multi-device
Multichannel applications
Store, Sync and Share
Cross-Platform Applications
Development challenges
New design skills
Responsive Design
Native apps vs. HTML5More Inputs
More Places
MoreActions
Microsoft
Apple
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The Internet of Everything
if it makes sense commercially, socially, andpersonally
Internet of People
1.11B people on Facebook, Mar 2013
Internet of
Things25B things by 2020
Internet of Information30T web pages in Google index, 2013
Internet of Places3B Foursquare check ins, Jan 2013
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Focus on the Usage Models to UncoverValue
Optimize utilizationManage
Pay-per-useMonetize
Remote operationOperate
Provide digital services &content
Extend
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The Information of Things Unlocks Value
Thing
Thing Place
PeopleSystem
Big DataAnalysis
Thing
Thing
Asset Network of Assets
Everything
Thing
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Architecture Matters
Application logic, data, and analytics can be placed anywhere
Cloud EnterpriseLocal/Edge Gateway
AnalyticsDataApplication
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Hybrid CloudCombining Services
DeploymentComposition
StaticComposition
DynamicComposition
EventComposition
Composed each timethe service is
provisioned/used
Designed so that
services are alwaysused together in thesame manner
Recomposeddynamically duringruntime
Recomposed based ona planned or one-timeevent
Complementary capabilities/data. Most common current approach
Based on policies, capacity availability,current pricing.
Viable with strict parameters and planning
Based on policy and dynamically-changingcapacity or capability needs, pricing
Bleeding edge approach but evolving
Based on expected capacity or capabilityneeds(e.g., disaster recovery)
Emerging approach
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Hybrid ITIT As Advisor, Broker andProvider
IT
Cloud Services Broker
Enterprise App Store
PrivateCloud
Services
PublicCloud
Services
TraditionalServices
PublicCloud
Services
& MobileApps
Hybrid IT
The Enterprise
Advisor User Facing Facilitate business decisions Front end mobile app stores and cloud
markets Deliver enterprise mobile apps and cloud
services Future of internal portals and service
catalogs Social Elements
Broker Service Facing Emphasize IT role as broker and
integrator CMP and/or CSB models
Provider IaaS & PaaS
Abstraction App, Dev, Mgt &
Sec. SW
Provider Data Centers Vertically
Integrated
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Cloud/Client ArchitectureThe DeveloperPerspective
The cloud is the control point and
system of record Applications span multiple client
devices
The Application is in the cloud Apps expose capabilities on theclient.
The experience flows to where youare and what you are doing incontext
Applications will use multiple clientendpoints simultaneously
Mobile containers drive a newsecurity approach
Data
Logic
UI Model
Data
Logic
UI Model
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The Human PerspectiveThe Rise of thePersonal Cloud
Center of each users personaldigital ecosystem
Unique collection of servicesfor each user
Assembled and evolved byeach user
Glue connecting the devicesand services they choose touse daily
Shift in the balance of power
Vendors and IT organizations mus t
align to this next stage of
consumer izat ion
Gmail
iTunes XboxLive
MicrosoftSkydrive
AmazonNetflix
AppleiCloud Rdio
CorpSharepoi
nt Pro
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The Journey to Programmable Everything
Software Defined
Networking
Software DefinedStorage
Software Defined
DataCenter
IaaS
Real Time
Infrastructure
Fabric BasedComputing
Open Compute
Project
OpenStack
VirtualData
Centers
Integrated
Systems
SoftwareDefined
Anything
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2013 Gartner, Inc. and/or its affiliates. All rightsreserved.#GartnerSYM
The API Economy
New SystemProduction
New APIProduction
APIeconomygrowth
throughefficiency
Future
Your Consumption ofAPIsIs Growing FAST!
Did You Know You Already Live in an APIEconomy?
You Tweet?
You Register?
You Check-in?
You Deposit?
You Pay?
You Post?
You "Candy Crush"?Past
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Web-Scale IT: A Result of the Cloud ProviderSingularity
20
Web-scale IT is a pattern of global class computing that delivers
the capabilities of large cloud services providers to theenterprise.
You Too can run with thebig dogs
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2013 Gartner, Inc. and/or its affiliates. All rightsreserved.#GartnerSYM
Web-scale IT Implementation:Need to Re-think the Entire IT Value Chain
Whats in: Open source,DIY, Resiliency,Services, DevOps,Sharing, Learning, ScaleOut, New-Age Vendors
Whats out: Proprietary, Turn-key, Complexity, GUIs, ITIL,Heroes, Rules, Scale up, Old-
School Vendors
Web-scale
IT
powers
the NexusAPI-based
Management
Web-orientedArchitecture
CollaborativeAligned
Organization
Velocity-focused
Processes
IndustrialDesigned
Infrastructures
RiskEmbracing
Culture
Web-ScaleIT
Open
Source
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2013 Gartner, Inc. and/or its affiliates. All rightsreserved.#GartnerSYM
The Rise of Smart Machines
Movers
- Autonomous vehicles
Doers
- Machine-focused helpers
- Robots, Networks ofIndustrial Machines
Sages
- Linguistically smartInformation-based helpers
- personal assistants, smartadvisors
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Smart Machines Impact People
Replace
Drivers, Soldiers
Assist
Context smart
Advise
Deepcontent knowledge
Extend
Enable people to dothe impossible; largescale smart machines,
IoT, smart cities
Observe &
HelpHandicapped
Empower PeopleEfficiency
Oversimplification: Efficiency versus Empowerment
BYO-SM
Predictive
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Why Enterprises Care
Rapid, iterative prototypes andmodels; short-run manufacturing;new product opportunities
Why Technology Providers Care
82% CAGR to $5.7b in 2017
A growing new ecosystem
Inhibitors
Overhyped use cases
Need to adapt business models
Technologies, materials, actualbuild cost
Intellectual property rights,copyrights
3D Printing Opportunities & Inhibitors
Stratasys / Solidscapeexample
3D SystemsZprinterexample
Cross-section of bioprinted human liver tissue
2013 Cool Vendor Organovo
http://www.rhinojewel.com/en/rapid.phphttp://www.rhinojewel.com/en/rapid.php8/21/2019 January 14 Top 10 Tech Trends 2014 Dmitchellsmith
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The Nexus of forces continues to drive change and create new
opportunities Mobile-centric trends and technologies increasingly define the client
environment and the core end-user app and experience.
Cloudis becoming a mainstream computing style and delivery optionwith hybrid cloud, cloud brokerage and new delivery, managementand security options accelerating adoption.
Cloud and Mobile combine to drive new application architecturesand a new user experience called personal cloud
Information & Social elements are deeply embedded into all of the
strategic trends.
The Nexusforces create demand for advanced programmableinfrastructure and services that can execute at web-scale and supportnew client/cloud app models and the personal cloud
The Bottom Line
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Recommended Research
BYOD Doesn't Have to Be All or Nothing: Match Smartphone, Tablet and PC
Rollouts to Organizational Readiness and Employee Demand
Leslie Fiering (G00247169)
The Mobile Imperative: Mobile Application Strategies and Architectures
David Mitchell Smith (G00251010)
The Information of Things: Why Big Data Will Drive the Value in the Internet of
ThingsHung LeHong (G00249066)
Decision Point for Selecting a Mobile Application ArchitectureKirk Knoernschild and others (G00234823)
Cool Vendors in 3D Printing, 2013 Pete Basiliere, et al (G00250450)
The Disruptive Era of Smart Machines Is Upon Us (G00257743)
The Internet of Everything
Mark Raskino and Hung LeHong (G00234337)
Emerging Technology Analysis: OpenFlow and Software-Defined Networking
for CSPs
Akshay K. Sharma (G00233227)
http://www.gartner.com/document/2437815?ref=QuickSearch&sthkw=G00247169http://www.gartner.com/document/2437815?ref=QuickSearch&sthkw=G00247169http://www.gartner.com/document/2450415?ref=QuickSearch&sthkw=The%20Mobile%20Imperative:%20Mobile%20Application%20Strategies%20and%20Architectureshttp://www.gartner.com/document/2436015?ref=QuickSearch&sthkw=G00249066http://www.gartner.com/document/2436015?ref=QuickSearch&sthkw=G00249066http://www.gartner.com/document/2119219?ref=QuickSearch&sthkw=G00234823http://www.gartner.com/document/2471215http://www.gartner.com/document/2557916http://www.gartner.com/document/1981015?ref=QuickSearch&sthkw=G00234337http://www.gartner.com/document/1970215?ref=QuickSearch&sthkw=G00233227http://www.gartner.com/document/1970215?ref=QuickSearch&sthkw=G00233227http://www.gartner.com/document/1970215?ref=QuickSearch&sthkw=G00233227http://www.gartner.com/document/1970215?ref=QuickSearch&sthkw=G00233227http://www.gartner.com/document/1970215?ref=QuickSearch&sthkw=G00233227http://www.gartner.com/document/1970215?ref=QuickSearch&sthkw=G00233227http://www.gartner.com/document/1970215?ref=QuickSearch&sthkw=G00233227http://www.gartner.com/document/1970215?ref=QuickSearch&sthkw=G00233227http://www.gartner.com/document/1970215?ref=QuickSearch&sthkw=G00233227http://www.gartner.com/document/1981015?ref=QuickSearch&sthkw=G00234337http://www.gartner.com/document/2557916http://www.gartner.com/document/2471215http://www.gartner.com/document/2119219?ref=QuickSearch&sthkw=G00234823http://www.gartner.com/document/2436015?ref=QuickSearch&sthkw=G00249066http://www.gartner.com/document/2436015?ref=QuickSearch&sthkw=G00249066http://www.gartner.com/document/2450415?ref=QuickSearch&sthkw=The%20Mobile%20Imperative:%20Mobile%20Application%20Strategies%20and%20Architectureshttp://www.gartner.com/document/2437815?ref=QuickSearch&sthkw=G00247169http://www.gartner.com/document/2437815?ref=QuickSearch&sthkw=G002471698/21/2019 January 14 Top 10 Tech Trends 2014 Dmitchellsmith
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Recommended Gartner Research
Gartner's Top Predictions for IT Organizations and Users, 2013 and Beyond:
Balancing Economics, Risk, Opportunity and Innovation Daryl C. Plummer and
others (G00238808) Digitalizing the Business Mark P. McDonald and Andy Rowsell-Jones (G00233511)
Maverick* Research: Judgment Day, or Why We Should Let Machines Automate
Decision Making
Nigel Rayner (G00219673)
Hype Cycle for Human-Computer Interaction, 2013 Adib Carl Ghubril and StevePrentice (G00252515)
Technology Overview: Quantified Self Mike Gotta (G00254148)
The Disruptive Era of Smart Machines Is Upon Us (G00257743)
Hype Cycle for Data and Collaboration Security, 2013 Jay Heiser (G00239713)
Hype Cycle for the Internet of Things, 2013 Hung Lehong (G00252763)
Overcome the Four Inhibitors of Data-Driven Marketing Andrew Frank (G00239753)
Cool Vendors in 3D Printing, 2013 Pete Basiliere, et al (G00250450)
Emerging Technology Analysis: 3D PrintingPete Basiliere (G00237313)
For more information, stop by Experience Gartner Research Zone.
http://www.gartner.com/document/2206716http://www.gartner.com/document/2206716http://www.gartner.com/document/1993715http://www.gartner.com/document/1818018http://www.gartner.com/document/1818018http://www.gartner.com/document/2557916http://www.gartner.com/document/2591327http://www.gartner.com/document/2557916http://www.gartner.com/document/2559516http://www.gartner.com/document/2571716http://www.gartner.com/document/2237116http://www.gartner.com/document/2471215http://www.gartner.com/document/2272015http://www.gartner.com/document/2272015http://www.gartner.com/document/2272015http://www.gartner.com/document/2272015http://www.gartner.com/document/2272015http://www.gartner.com/document/2471215http://www.gartner.com/document/2237116http://www.gartner.com/document/2237116http://www.gartner.com/document/2237116http://www.gartner.com/document/2571716http://www.gartner.com/document/2559516http://www.gartner.com/document/2557916http://www.gartner.com/document/2591327http://www.gartner.com/document/2557916http://www.gartner.com/document/2557916http://www.gartner.com/document/2557916http://www.gartner.com/document/1818018http://www.gartner.com/document/1818018http://www.gartner.com/document/1993715http://www.gartner.com/document/2206716http://www.gartner.com/document/22067168/21/2019 January 14 Top 10 Tech Trends 2014 Dmitchellsmith
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