MAKE CALLS FROM IP DESK PHONES, COMPUTERS, AND SMART DEVICES

UNDP continues to innovate in delivering its results worldwide. Now by moving its phone services at Headquarters to Internet-based telephony, we can further enhance our communications capabilities.

Cisco IP (Internet Protocol) telephony provides high quality voice/voicemail, with expert professional support, so you can be productive from anywhere, any time, on any device. It also provides costs savings in calls with UNDP offices using the same system.

IP telephony benefits:

• Seamless communications (voicemail in phone and in MS Outlook)

• Directory search on UNDP contacts • High quality data connections • Increased productivity • Costs savings to UNDP offices • Business innovation • Integrated systems with mobility,

collaboration, and security

IP telephony options:

• Use an IP desk phone in your office and in conference rooms

• Use Cisco software on your laptop or smart device - be more mobile, integrate phone calls into your computing environment, use Click-to Call directory dialing, and, in the next phase, make calls remotely (on mission, at home, or anywhere) for big savings

Watch  for  training  throughout  May  and  in  early  June  at  OIST/BoM  and  with  your  Information  Management  Associate  (IMA).  To  register  for  the  sessions  and  for  more  information,  please  contact  iHelp@undp.org  or  your  IMA.    

   

IP TELEPHONY COMES TO HQ

What's new? 1. An IP desk phone and/or Cisco software on your laptop

or mobile device, with voice/voicemail features

What's the same? 1. Your same office extension number

2. Your same PAC code, but instead of entering PAC code

and then a number, enter a number, wait for beeps,

then enter your PAC code. Easy to remember?

 

What do I have to do?

1. Be alert to your migration day in May-June

2. Watch for upcoming training sessions

3. Work with IMAs to set up/use IP desk phone or software

4. Visit the IP telephony website at http://goo.gl/MVtRNg

5. Get support from your IMA or iHelp@undp.org

United Nations Development Programme One U.N. Plaza New York, N.Y. 10017 Information: www.undp.org

Business  calls  (not  '11'  but  now  '1'):  9  -­‐  1-­‐  area  code  -­‐  123-­‐4567;  1  +  PAC  code  Personal  calls  (not  '12'  but  now  '1'):  9  -­‐  1-­‐  area  code  -­‐  321-­‐7654;  2  +  PAC  code  

delivering  together  for  development

Make y ou r ph one ca l l s w i th C i s co IP t e lepho ny