Interactive Wayfinding Hospital Application

National Institutes of Health

Clinical Research Center

Bethesda, MD

NIH Clinical Research Center

• Features– Wayfinding maps– Web interface for

• General information• Meetings & Conferences• Campus Map

– Printing– Spanish

(press the pause button on your computer at any time to pause the show)

The wayfinding system greets the visitor with an animation loop that asks the visitor to touch the screen.

Touching the “Espanol” button takes the visitor to…

…. A parallel program in Spanish that contains all of the information in the English language version. Touching the “English” button returns the visitor to the “Home Page”.

Touching the “General Information” button takes the visitor to….

…a selection screen with a variety of topics. Each topic is linked to an Internet web page. When the visitor touches “Important Phone Numbers”, the next screen will….

….make the connection to the web page and display the information maintained by the client’s web group. Visitors have the ability to print this information using the kiosk printer.

Let’s return to the Home Page for a moment.

If a visitor touches the “Speak Directly…” button…

…an instruction screen is displayed and the phone makes an automatic connection to the hospitality desk.

Touching the “Finding Your Way…” button brings the visitor to…

….an alphabetical screen with instructions to touch the beginning letters of their destination. The system then…

….presents a list of destinations for the visitor. As an example, touching the “2nd Floor Cafeteria” button will….

….display a map with path, text directions, and map legend. Touching the flashing “Next Map” button will….

….show the visitor to his final destination and give him the option of printing the directions.

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