Post on 25-Feb-2016
description
Intelligent Operations Platform
Urban Systems Collaborative Conference
September 2012
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Mission Control Focus
Manage Event Horizon
Better coordinate city operations to gain efficiencies
Deal more effectively with special events
Improve handling of emergencies
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Coordinated Operations Planning
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Interaction as Alerts/Directives/Workflow Between City Departments and External Entities
Intelligent OperationsPlatform
· Water· Traffic· Building· Public Safety· Health· Environment· Licensing· Permits· Housing Alerts/
Directives
Events/Alerts
Geospatial Information System
(GIS)
GeospatialData
FinancialManagement
Reports,Audit
Information
City Planning
Metrics,Performance
Data
IncidentManagement
Event data, asset data,Work orders,
Maintenance schedule Regulatory
ReportsFines/
Approvals
AssetManagementAsset data,
work orders, maintenance schedule
External Data Sources (public)
External Data Sources (other
jurisdictions)
Budget, cost savings
information
Licenses, Parcels, Public
Safety Data
Resident Portal
Mass notification
City Call Center
Incident notification
Status updates/
Mass notificationHandheld
device
Alerts/Events/Directives
Weather Forecasting System
Weather Alert
Console(Portal, Dashboard)
Events/Alerts
Alerts/Events/Directives
Modeling and Analytics Trumps Information Exchange
Dashboards Leadership Neighborhoods
Inter-agency Coordination Special Event Planning Extreme Heat Mapping
2-Way Public Communication Problem Properties & Businesses Curfew Incidents Special Event Planning
Finding Intervention Opportunities Anomaly Locator
Resource outlier detection Causal Analyzer
Traffic impact analysis Hotspot Detector
Crash hotspots identification and contributing factors analysis
Pattern Discoverer Police patrol coverage effectiveness
Intervention Impact Murals on Graffiti CPED investments on Property Tax Intelligent Water: Route Optimization Foreclosure Prevention Assistance on
vacant/foreclosed properties Fire inspections on Rental vs. Non-rental fires Health inspections on repeated food safety
violations
Transform data into information—Transform
information into knowledge
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Information Layers Feeding IOP as of August 2012 Events
Business Block Event, DID Events (Professional Sports, Theatre) Residential Block Event Special Event
Permits Café Permit Noise Permit ROWAY Obstruction Permit Street Use Permit Temporal Liquor Tobacco
Incidents CAPRS (Assault, Burglary, Murder,
Robbery, Theft) 911 calls (Alarms , Nuisance, Suspicious
person, walk through, Traffic law) Crash DB sample Fire Response (Firehouse) Problem Property Flags
Service Required 311 Calls
Infrastructure Bridge Point/Tilt Cameras Bus Route Cafe Location Camera Location City Parking Ramps Offsite Liquor location Hotel Intersections Off street Bike Lane Onsite Liquor location On street Bike Lane Property Tax Point/Tilt/Zoom Public Safety Cameras Signalized Intersection Skyway Transit Shelters Transit Stops Vacant Parcel Video Detector
Boundary Community Neighborhood Police Precinct Crime hotspot
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Example 1: Cross-Department Coordination
Special Events Meeting with City Staff and Event Applicant
Example 2: Analytical and Predictive Capabilities
Interactive traffic impact analysis – 8/17 4-5pm at a different region
Facilitates • Special event planning and approval• Traffic management resource allocation
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Example 3: Traffic Hotspots distributed by Crash Types
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Department Requested Use Cases
A City That Works Snow plow tracking House inspections feed assessors Special assessments projects feed assessors Civil rights goal attainment Inspections scheduling optimization
Livable Communities, Healthy Lives Hotspot new construction Foreclosure projections Monitor problematic landlords Id elderly susceptible to extreme heat Map snow removal to elderly Early property warning Track homelessness movement Flu shot distribution EBT patterns
Jobs & Economic Vitality Property valuations change after investment Homestead to rental property balance Job creation patterns
A Safe Place to Call Home Chronic offenders geographic restrictions Identify households prone to domestic violence DWI hotspots Identify youth at risk to violence Police resource sharing across jurisdictions Map off-duty officers to crime events Police squad positioning Graffiti watch Predict manhole cover “popping” Predict crime based on 311 “suspicious activity”
calls Vicious animal tracking Safe routes to school
Many People, One Minneapolis Id contractors missing hiring goals on city work
Eco-Focused Id water leakage
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Lessons Learned
Keep the following data independent of department processes Businesses—Events—Parcels—People—Structures
Maintain addressing continuity at all costs
This is a game of Data being passed—Protocols—Outcomes
The more difficult the challenge, the more data sources over a wider number of jurisdictions (probably more legalities)
Private industry access to city data is challenging
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Intelligent Operations Platform
Intelligent Operations Platform
TrafficData IntegrationTraffic PredictionRoute optimizationBus Arrival PredictionPlanning and SimulationRoad User ChargingAsset ManagementIntegrated Fare ManagementMulti-modal ManagementRevenue ManagementFleet Optimization
Public SafetyVideo SurveillanceCrime InformationPredictive PolicingDispatchCyber SecurityFusion CentersBorder SecurityCommunicationsEmergency ResponseNon-Emergency Response
OperationsCity-wide DashboardGeo spatial mappingData modeling & integrationCross-Agency CollaborationSituational AwarenessDomain AnalyticsEvent & KPI ManagementIncident ManagementConsequence Management
WaterWork order optimizationUsage AnalyticsPredictive MaintenanceLeak DetectionFlood ManagementSmart MeteringContamination ManagementWater SecurityStorm Water ManagementWaste Water ManagementAsset Management
THANK YOU
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Otto Doll, CIO310 4th Avenue South, Suite 400
Minneapolis, MN 55415612-673-3633
otto.doll@minneapolismn.govTwitter MplsCIO
facebook.com/cityof minneapolisyoutube.com/cityofminneapolis
foursquare.com/cityof minneapolistwitter.com/cityofminneapolis