Post on 31-Dec-2015
description
Influence, Power & Influence, Power &
Politics:Politics: An An
Organizational Survival KitOrganizational Survival Kit
Dann, Logan, Rachel, Zach & LanceDann, Logan, Rachel, Zach & Lance
TEAM OPUS INC.TEAM OPUS INC.
OverviewOverview
Influencing OthersInfluencing Others
Social Power andSocial Power and
EmpowermentEmpowerment
Organizational Politics Organizational Politics
and Impression Managementand Impression Management
Influencing OthersInfluencing Others
Influence TacticsInfluence Tactics
Influence OutcomesInfluence Outcomes
Making Strategic AlliesMaking Strategic Allies
Influence TacticsInfluence Tactics
1)1) Rational PersuasionRational Persuasion2)2) Inspirational AppealsInspirational Appeals3)3) ConsultationConsultation4)4) IntegrationIntegration5)5) Personal AppealsPersonal Appeals6)6) ExchangeExchange7)7) Coalition TacticsCoalition Tactics8)8) PressurePressure9)9) Legitimating TacticsLegitimating Tactics
Influence OutcomesInfluence Outcomes
Commitment – Enthusiastically Commitment – Enthusiastically AgreesAgrees
Compliance – Grudgingly Complies Compliance – Grudgingly Complies
Resistance – Refuses to HelpResistance – Refuses to Help
Making Strategic AlliesMaking Strategic Allies
Mutual RespectMutual Respect
OpennessOpenness
TrustTrust
Mutual BenefitMutual Benefit
Social Power and Social Power and EmpowermentEmpowerment
5 Bases of Power5 Bases of Power
Employee EmpowermentEmployee Empowerment
Making Empowerment WorkMaking Empowerment Work
Definitions for PowerDefinitions for Power
Reciprocity:Reciprocity: Widespread Widespread belief that people should be paid belief that people should be paid back for their positive and negative back for their positive and negative actsacts
Social Power:Social Power: Ability to get Ability to get things done with human, information things done with human, information and material resourcesand material resources
5 Bases of Power5 Bases of Power Reward PowerReward Power - Rewards - Rewards
Coercive PowerCoercive Power - Punishment - Punishment
Legitimate PowerLegitimate Power - Authority - Authority
Expert PowerExpert Power - Knowledge - Knowledge
Referent PowerReferent Power - Respect - Respect
EmpowermentEmpowerment
Def: Sharing varying degrees of Def: Sharing varying degrees of power with lower-level employees to power with lower-level employees to better serve the customerbetter serve the customer
Making Empowerment Making Empowerment WorkWork
Share InformationShare Information
Create Autonomy Create Autonomy
through Structurethrough Structure
Let Teams become Let Teams become
the Hierarchythe Hierarchy
Organizational Politics and Organizational Politics and Impression ManagementImpression Management
Def: Org Politics & CoalitionDef: Org Politics & Coalition
Political BehaviorPolitical Behavior
Impression ManagementImpression Management
Definitions:Definitions:
Organizational Organizational Politics:Politics: Intension Intension enhancement of self-interestenhancement of self-interest
Coalition:Coalition: Temporary Temporary groupings of people who actively groupings of people who actively pursue a single issuepursue a single issue
Political BehaviorPolitical Behavior
Uncertainty:Uncertainty:1)1) Unclear ObjectivesUnclear Objectives
2)2) Vague Performance MeasuresVague Performance Measures
3)3) Ill-defined Decision ProcessesIll-defined Decision Processes
4)4) Strong Individual or Group Strong Individual or Group CompetitionCompetition
5)5) Any Type of ChangeAny Type of Change
Political Behavior Political Behavior Tactics:Tactics:
Attacking or Blaming OthersAttacking or Blaming Others Using InformationUsing Information Creating a Favorable ImageCreating a Favorable Image Developing a Base for SupportDeveloping a Base for Support Praising Others (integration)Praising Others (integration) Forming Power CoalitionsForming Power Coalitions Associating with Influential PeopleAssociating with Influential People Creating Obligations (reciprocity)Creating Obligations (reciprocity)
Impression ManagementImpression Management
Def:Def: Getting others to see us in a Getting others to see us in a certain manner certain manner
Good Impressions:Good Impressions: Get what you Get what you wantwant
Bad Impressions:Bad Impressions: Avoiding more Avoiding more workwork
SummarySummary
Influencing OthersInfluencing Others
Social Power andSocial Power and
EmpowermentEmpowerment
Organizational Politics Organizational Politics
and Impression Managementand Impression Management
Questions?Questions?