Implementation through

Empowerment and Planning

As an owner or director have you ever felt

that ideas are abundant…

though implementation

is difficult and scarce?

WHY?

How to Overcome?1. Empower Employees

2. Strategic Planning Process

How do you EMPOWER

your employees?

Company Structure

Eric Fisher Academy Organizational Chart

Eric Fisher Founder

Laurie Mason Director

Cheryl Nelson Guest Services

Manager/Retail Buyer

Julie Carlson Admissions Leader

Misty Merideth Administrative Coordinator

Erin Sutton Assistant Director

Alexis Salas (Corp) Marketing Manager

Katy Epperly Lead Esthetics Instructor

Katrina Gillenwater Mary Osoba

Esthetics Learning Leaders Garnis Armbruster

Esthetics Substitute LL

Brooke Massey Guest Services Asst. Manager

Cosmetology Learning Leaders Full Time

Christina Franklin Georgia Poe

Melissa Meyer Stephenie Westmoreland

Part Time Jen Bradley

Jen Fry Lindsey Simon

Instructors in Training Jessica Spohn Jordan Inman

PT Guest Services Technicians

Taylor Brown Color Bar

Technician Amanda Anderson Financial Aid Rep

Jessica Beck Student Salon Floor

Supervisor

Patti Black Classroom Education

Supervisor

Jennifer Maddox (Corp) Human Resources

Manager

Devon Jolly Student Services

Coordinator

Margaret Harris FT Guest Services Technician

Define Roles & Responsibilities

ROLES & RESPONSI BI LI TI ES S:\Administrative\Human Resources\Roles And Responsibilities.Docx

Patti- Classroom Supervisor: Classroom Coordination/

Observation *Pure Forms Curriculum *Pure Forms Staff

Training Classroom Specialist State Board Testing Milady Master Educator Coordinate Advanced

Education Lead Dept. Meetings Maintaining High

Standards for Education Dept.

J essica–Floor Supervisor:

Management of Salon Floor and Dispensary

Staff Scheduling Lead Dept. Meetings Salon Floor Coordination

& Observation Curriculum Updates Maintaining High

Standards for Education Dept.

State Board Inspection Drill

NaB

Lindsey: *L’Oreal Color Specialist Certified L’Oreal Trainer Retakes Field Study

Requests/Salon Tours

J enB: Runway Show

Mel: *L’Oreal Color Specialist NaB Team

Leader/Quarterly Calculator

Lead in Competitions *State Board Drill Update Zone Clean-up

tasks Sassoon Photo Shoot

Christina: Schedule Demos Men’s Cutting

Stephanie: Prep Sheets Pure Forms Curriculum State Board Testing

Taylor- Color Bar Technician: Distribution of Tips to LL

by Zone Student Kit Packing &

Inventory Back Bar Inventory Purchase Orders

J en Fry: Pure Forms Curriculum

Georgia: State Board Testing

J essicaS: Prep Sheets

Provide a safe environment for open discussion

No repercussionsNo retaliation

RespectfulConfidential

- Build Trust through Consistency and Stability

- Learn about employees and ask about their interests

- Listen

What Motivates each individual?

a

What Language motivates them?

Establishing goals and implementing a plan

Strategic Planning

DON’T TRY TO DO IT ALL YOURSELF

• Break it down• Get your team involved• Have fun with it• Assign initiatives and due

dates• Consider a facilitator

????

How is this accomplished?

Set the date- No interruptions

- No students- Pick a day the school is closed

Make it FUN! - Bring in lunch

- Go off site- Go out for drinks afterwards

- Have out prizes for great brainstorming ideas

Determine key members of staff to participate

* Guest Services

* Admissions

* Educators

* Financial aid

* student services

* Marketing

* director

* Owner

A Facilitator[if needed]

Departmental Priority

planning

* Play the Priority game

within each department

* Each department manager

turn in priority game to

facilitator

* Facilitator compiles list of

priorities

* The Priorities become your

goals for strategic planning

Items needed!!!

• Post-it flip chart & easel• Colored markers• Post-it notes• Room with walls or glass• Spacious area

Now let’s get started!!!• On flip chart write your first goal • Ask the individual team member to take a

post-it note and write ideas to achieve the goal. One idea per post it note.

• Collect the post – it’s from all members• Take a minute to sort post it’s into

categories (many will be duplicates) • Great ideas become your action items

Action items!!!• Under the goal write one idea at a time• Brainstorm as a group• What needs to be done to achieve this

action item and accomplish the goal• Write ideas on flip chart• Assign who is taking responsibility • Assign a due date

Strategic Planning Template

GOALS: MEASURES: TARGETS:

A.

B.

C.

Action Plans: Due Date Responsibility

TEAM:

STRATEGIC VISION:

UPDATED:

Follow up and Follow Through

• Distribute Strategic plan to all participants.

• Each month at a departmental meeting touch base with staff on any progress.

• Are there obstacles?

Benefits

ORGANIZATION• Priorities are

recognized• Goals are set• Action items are

established• Due dates are

given• Things get done!

STAFF• Team building• Empowerment• Voices are heard• Buy in• Sense of ownership• Accountability• Acceptance• Staff initiatives are

set

ObstaclesORGANIZATION

• Time factor• Cost – pay staff• Pay facilitator (if

necessary)

STAFF• Resistance to

change• Time factor