Ihtf 2012 i connect

Post on 09-May-2015

863 views 1 download

description

Guest Smartphone integration into exciting hospitality telephone infrastructure.

Transcript of Ihtf 2012 i connect

Tiger TMS Connected GuestiConnect

• Tiger Founded in 1979 - 30 years hospitality technology experience• Acquisition of TMS in 2009• 5000 customers worldwide• Turnover of approx. €12 Million• 100 employees• Global distribution network• Sales & Support Offices in UK, Germany, Morocco, Dubai & Mexico• Sales Offices in Belgium, Greece, Portugal, India & USA

Company Overview

Our Clients

Current Hospitality ApplicationsPremise, Clustered, Hosted & Cloud based

- Call Accounting, Integration & Revenue Management- Guest Voicemail & Wakeup Systems- Guest Internet Service Charging & Management- In-Room XML Content Delivery- Smart Device Application for Guest Services- Guest Room Handsets & Media Device from Bittel

About TigerTMS ‘iConnect’

iConnect enables the guest to connect to the hotel’s telephony network using their own smart device. The guests smart device becomes an extension of the hotels PBX.

iConnectGUEST BENEFITS• Call hotel services from anywhere in the hotel free of charge• Contactable anywhere inside or outside the hotel on their own smart

device• Make and receive calls via the hotels PBX from their smart device• Access hotel information

iConnect

INCREASE REVENUE & GUEST LOYALTY• Avoid guest roaming charges for incoming & outgoing calls• Outgoing calls can be bundled with HSIA to upsell hotel

communication services• Improved visibility of additional hotel services

iConnect

SIMPLE• Easy for the guest to connect• TigerTMS Application downloadable from iTunes or Android Market

Place.• Compatible with guest’s existing SIP client

SECURE• Flexible guest authentication on PMS check in• NOT connected to the hotel’s admin network.

iConnect

EXTENSIVE COMPATIBILITY• Compatible with any PBX

that supports SIP trunks• Works with Apple, Android & Windows mobile devices• Can be embedded into an existing hotel Application

iConnect

Summary:• Improve communications mobility & visibility of hotel services• Increase revenue & guest loyalty• Simple & Secure to use• Compatible with most PBX

Thank you for your attention.