© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1

How to renew for your Select Certification

August 2008

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2

Overview of Recertification for Select Partners

� Why renew your Select certification / SMB Specialization?

To continue enjoying the Select branding and incentives(e.g. OIP, PDF)

� What does renewal consist of?

A simple confirmation that the individuals who hold the 2 required valid roles (Account Manager, Engineer) are still in employment

*If you achieved Select Certification before 1 Aug 07 and have not taken SBCS exams, the Account Manager will need to complete the SBCS exam (650-173 SBCSAM) and Engineer to complete SBCS Exam (EN 650-178 SBCSEN).

� How long does it take?

It should take around 10 mins to submit the Select cert / SMB Specialization, if then roles are still valid.

To receive confirmation of renewal takes 48 hours

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3

Overview of Recertification for Select Partners

Apply forSMB Specialization and

Select Certification

Verify if your company has the necessary roles / exams in place

Receive Email Specialization / Certification / ICPA Reminder30,60,90 days before Expiration Date

If there are missing roles / exams, Prepare for Exams at PECTake Exams

Pass Online Exams and Sign

Agreement

Associate Individuals to

Company

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 4

Verify Roles

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Certification and Specialization Applications Tool

� Click on CSApp Tool(www.cisco.com/go/csapp)

� Click on Specialization Plannerto find who meet and close to meeting the requirements

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 6

Prepare for Exams

Applicable Only if there’s missing Role/s

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Partner E-Learning Connection

� Click on Partner E-Learning Connection(www.cisco.com/go/pec)

� Find latest info on SMB Specializationand Select Certification.

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Partner E-Learning Connection

� Click on Launch

� Cisco.com ID (CCO ID) required

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Partner E-Learning Connection

� Click on Specialization and find SMB Specialization with learning map for Account Manager and Field Engineer

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Take Exams

Applicable Only if there’s missing Role/s

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Taking Online Exams

� Go to Cisco Online Testing Center(www.pearsonvue.com/cisco/online)

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Taking Online Exams -Cisco Online Testing Center

� The PearsonVUE Online Testing Site includes exams for SMB, SmartCare and Lifecycle Services. The SMB exams are those required for the SMB Specialization

� If you have already have a Cisco ID – CSCO ID (Cisco Testing ID), please have it available

� Click on “Enter Testing Site”

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 13

Taking Online Exams -Cisco Online Testing Center

� If you already have a Cisco ID (CSCO ID), but not a TesTrac ID, click on “Lookup ID and PIN”

� If you have not tested with Cisco before, you will need to “Register” to get a TesTrac ID.

� If you have forgotten your TesTrac ID / Cisco ID (CSCO ID), please contact ttonline@testrac.com

� Once you have your TesTrac ID (PVCXXXXXXXX) and 6-digit Password, click on “Sign in”

© 2007 Cisco Systems, Inc. All rights reserved.Presentation_ID

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Taking Online Exams -Cisco Online Testing Center

� Create your account at: www.testrac.com/pvuecisco

� Fill out registration form and you will immediately receive an ID and Password.

� If you already have Cisco career certifications, e.g. CSE, CCNA please add your Cisco ID = CSCO ID

� Remember your TesTrac ID and Password

Please have a valid email address as soft copy exam results will be sent to this email address

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 15

Taking Online Exams -Cisco Online Testing Center

� Logging on with TesTrac ID & PIN

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Taking Online Exams -Cisco Online Testing Center

� Select “English Language Exams”

� Choose the Exams that you would like to take

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Taking Online Exams -Cisco Online Testing Center

� Purchase exam either via credit card or voucher

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 18

Taking Online ExamsCisco Online Testing Center

� After you pass the Exams:

�Do a screen shot of your results

�Allow 3-5 business days for electronic certificates and 6-8 weeks from the date the certificate was mailed for printed certificates.

�The certificate will contain your Cisco ID (CSCO ID).

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 19

Applicable Only if there’s missing Role/s

Pass Online Exams and Sign Agreement

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 20

Pass Tests and Sign Agreement

� Log in using Cisco ID (CSCO ID)

� Sign Cisco Certification Agreement for exams to be shown as “Completed”.

� (www.cisco.com/web/learning/e3/le11/learning_certification_tracking_system.html)

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 21

Applicable Only if there’s missing Role/s

Associate Individuals to Company

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Associate Individuals at Partner Self Service

� Log into Partner Self-Service (www.cisco.com/go/pss)

� Select the “Contacts” tab

� Click the “Add an individual to this location” hyperlink

� Fill in the individual’s Cisco ID (CSCO ID), update any other info and select “Done”

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 23

Applicable Only if there’s missing Role/s

Apply for SMB Specialization and Select Certification

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 24

Apply for SMB Specialization and Select Certification

� Go to CSApp (www.cisco.com/go/csapp), log in with Cisco.com ID (CCO ID).

� Ensure the AM and SE Roles are filled up.

It may take up to 10 working days for the exam results to appear in the tool. Please log a PRT case www.cisco.com/go/prt quoting the exams that you have passed and your TesTrac ID if you need help

� Apply for SMB Specialization

� Apply for Select Certification

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 25

Key Takeaways

� Step by Step to Renewing your Certification

Cisco.com ID (CCO ID)

Cisco ID (CSCO ID)

TesTrac ID (Pearson Vue ID)

� Resources and Tools

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 26

Resources and Tools

� Apply for Select Certification and SMB Specialization www.cisco.com/go/csapp

� Study for SMB Specialization Exams www.cisco.com/go/pec

� Take the Exams www.pearsonvue.com/cisco/online/

� Sign Cisco Certification Agreementwww.cisco.com/web/learning/e3/le11/learning_certification_tracking_system.html

� Associate Individual who has passed Exam to Company www.cisco.com/go/pss� Step By Step Guide to Recertification: http://wwwin-

asiapac.cisco.com/channels/market/resource.shtml. Also located on Select Portal

� Select Partner Portal www.cisco.com/go/ap/select, then select the country Select Portal (see next page)

Questions on CCO ID, CSCO ID, Select Certification/ SMB Specialization and Application: www.cisco.com/go/prt

International Number: +61 2 8446 7466

Toll-Free number (Limited to 5 countries)

– Australia – 1 800 612452

– New Zealand – 0800 449882

– China (North) – 10 800 712 1728

– China (South and East) – 10 800 120 1728

– India – 000 800 440 1367

– Korea – 00798 14 800-7254

Questions on Testrac ID, Exams, Individual Exam Certificate: ttonline@testrac.com

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 27

Select Partner Portalwww.cisco.com/go/ap/select

� Click “Select Portal” in your Country

� Once you or your partner has logged with CCO-ID, they will have access to “Select Partner Central”. Click on “Tools”

� Under “Program Updates”, you will find resources such as “Step by Step Guide for Select Recertification”, and a presentation outlining all the Steps for Recertification.

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 28

Select Recertification Partner Training� Please invite your Select Partners to one of the Select Recertification

Partner Trainings. For partner Convenience, we have two scheduled to sessions:

19 Aug, 2008 – 11:00am - 12.00pm

21 Aug, 2008 – 2:00pm - 3pm

� Please use the customizable eDM to invite your Select Partners.

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 29