How to handle difficult people

Post on 21-Jan-2017

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Transcript of How to handle difficult people

DEALING WITH DIFFICULT PEOPLE

By: Laura A. Saroukhan

WHAT CAUSES PEOPLE TO BE ORNERY?

8 TYPES OF DIFFICULT PEOPLE

1. Bulldozer: loud and obnoxious

Delights in intimidating and getting his way.

HOW TO DEAL WITH THIS TYPE OF PERSON.. BULLDOZER

Show no signs of weakness and stand your ground.

If it is someone of authority make a formal complaint.

2. SABOTEUR

Undercuts colleagues by backstabbing and being sneaky, boosting his or her ego.

HOW TO DEAL WITH THIS TYPE OF PERSON…SABOTEUR

Like Godzilla confront this individual out in the open in front of peers and ask questions.Or simply tell them to back off.

3. PROCRASTINATOR• Poor Time

management Skills• Unable to make

decisions, uncertain • Sometimes a way of

getting attention

HOW TO DEAL WITH THIS TYPE OF PERSON.. PROCRASTINATOR

• Encourage• Positivity• Trick them by giving false deadlines.

4. WHINER

Constantly complaining Usually over worked

and never happy.

HOW TO DEAL WITH THIS TYPE OF PERSON.. WHINER

Find a way to make the individual to feel a sense of belonging in a positive way

5. EXPLODERQuick Tempered Time Bomb ready to explode

HOW TO DEAL WITH THIS TYPE OF PERSON.. EXPLODER

Raise your voiceStand your ground Or simply “We are taking a time out and we will finish talking when you can control yourself”.

6. PLEASER

Please call “ I want to be teachers Pet”

So Agreeable

A passive aggressive’

Person.

7. GRANDSTANDER

The Know-it-all

HOW TO DEAL WITH THIS TYPE OF PERSON.. GRANDSTANDER

Tread gently and choose your words carefully or compromise.

8. DOOMSAYERAlways expects the

worst.Or always complaining

HOW TO DEAL WITH THIS TYPE OF PERSON.. DOOMSAYER

Stop Complaining! I cannot change you nor will I let you change me.