HowGlobalTrendsareShapingtheRetailTechnologyoftheFuture

MichaelGrange,VPofDigitalBusinessDevelopment,gloodoo

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Your presenter today is…

Michael Grange

Di VP of Digital Business Development gloodoo.com (booth #621)

Advisory Board for Sensing Feelingsensingfeeling.com

@mdgrange @mygloodoo

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Global Trends

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Global Trends

Consumer Convenience

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Global Trends

Personalisation

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Global Trends

Economic & Political Unrest

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Everyone wants a fair opportunity to get on… but are they really getting it?

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What does this mean for retail technology?

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What does this mean for retail technology?

Satisfaction

Event Integration

Humanised Big Data

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What does this mean for retail technology?

Satisfaction

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vs.Consumer

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17 Employee

&Consumer

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&Consumer

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&Consumer

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What does this mean for retail technology?

Event Integration

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Social engagement

Aftersales support

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What does this mean for retail technology?

Humanised Big Data

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Events with context to make data

understandable

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Events with context to make data

understandable

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If people are driving the global trends, then it’s imperative that they have access to the

tools to enable them to embrace the evolution.

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If consumers & employees are driving the global trends in retail, then it’s imperative

that they have access to the tools to enable them to embrace the evolution.

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“Do what you do so well that they will want to see it again, and bring their friends.”

Walt Disney