Hosters vs. Malware: Best Practices

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Presentation to the RIPE Anti-Abuse Working Group at RIPE63 in Vienna, November 2011. Covers adopting best practices to handle malware and other forms of network abuse for hosting providers and network operators

Transcript of Hosters vs. Malware: Best Practices

BLACKNIGHT

Hosters vs. Malware: Best Practices

Domain Registrar – Hosting Provider

BLACKNIGHT

Michele Neylon Founder / CEO Blacknight Contact: http://mneylon.tel @mneylon / @blacknight http://www.blacknight.com http://michele.me/blog

http://mneylon.tel/
http://www.blacknight.com/
http://www.blacknight.com/

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Overview Why does it matter?

Some Guidelines / Best Practices

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Security Issues / Abuse are not going away

Apathy is NOT an option Self-regulation vs Regulation + govt

intervention Image / brand / reputation => You

value them, don’t you?

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Self-regulation => control remains with industry => retain control of destiny

Govt. Regulation => industry input possibly ignored => lose control of destiny

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Abuse desk best practices => not rocket science

No need to think – someone’s already developed some

StopBadware (http://stopbadware.org/best-practices/web-hosting-providers)

StopBadWare Action Flow

1. Acknowledge report2. Evaluate report3. Pass on the report4. Mitigate5. Resolve6. Notify reporter7. Track8. Review

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Questions? Complaints? Photo credits: IStockPhoto http://www.flickr.com/photos/forbairt

/

http://www.flickr.com/photos/forbairt/
http://www.flickr.com/photos/forbairt/
http://www.flickr.com/photos/forbairt/

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