Host: Betsy Rodríguez NDEP/CDC Deputy Director

NDEP Hispanic/Latino Stakeholder GroupTuesday, June 25, 2013

2:00 PM (EDT) or 11:00 AM (PDT)1-877-423-6338 access code: 750205

Meeting URL: https://icf.globalmeet.com/NDEPHispanicLatinoSHG

Web passcode: 750205

Today’s Agenda

Topic• Welcome and roll call • Sharing what you’ve been doing lately• What’s new on the Hispanic/Latino Stakeholder

Group page on phConnect• An overview of Ventanillas de Salud• Reaching Hispanic/Latinos in AZ: The Arizona DPCP

accomplishments through the AZ Diabetes Coalition

• CDC/NIH Updates• Three words to describe the call

Allotted Time/Moderator• 3 min. − Ana Toro• 12 min. − Everyone• 15 min. − Betsy Rodríguez

• 10 min. − Josana Tonda• 10 min. − Carmen Ramírez

• 5 min. − Betsy• 1 min. − Everyone

What have you been doing lately?

New on the H/L Stakeholder Group Page on phConnect

• Invitation to join the H/L SHG phConnect was drafted and sent to the group.– New SHG members that signed up:

• New sections: – MSFW Needs Assessment– Stories from the Field

• Our Genoveva is featured!– Diabetes News Flash– Quarterly Calls’ Presentations

VENTANILLAS DE SALUD PROGRAM -OVERVIEW AND DESCRIPTION

Josana Tonda

Consulates in US (50)

Boise

+Anchorage, Alaska

Documentation & Protection

Services

Consular Network

IME

VDS: A Program in the Consular Network

Issue documents and

bring legal protection.

Develop programs to

empower the Mexican

immigrants abroad.

VDS program provides on-site assistance and outreach to low-income and Hispanic immigrant

families who may be unfamiliar with the US health system.

What is the VDS Program?

Government of Mexico

Secretary of Health (SSA)

Integrated Strategy for

Migrant Health

VDS

IME Consular Network

Secretary of Foreign

Affairs (SRE)

How Does VDS Operate?

• Individual interventions:– Speak with individuals about their

health status, informing them of healthcare opportunities available to them.

• Group wide presentations:– Presentations on various

healthcare topics and encouraging clients to seek referrals at la Ventanilla.

• Referrals:– Providing referrals and scheduling

appointments at healthcare facilities and centers on behalf of the participants.

Intervention Strategies

ServicesInformation services at the Mobile Consulates

Diagnostic services, usually through mobile

clinics outside the Consulate

Health Fairs

Enrollment events supported by the

Consulate

Binational Health Week

Partners

Collaborative & Multi-sector

Model:Partners (lead

and local agencies)

Evaluation, close follow-up

of results.

Administrated and directed by a local agency dedicated to

improve access to health services:

Fiscal/lead agency

VDS Model Description

Lead Agency(Funding for VDS)

Local Partners(In Kind Resources)

Consulate

VDS Operation Organigram

VDS

Lead Agencies

• The agency is responsible for the oversight and operation of the VDS program:

• Functions:

• Experience in Delivery of Health Services• Communication & Evaluation

Financial Administration (fiscal

agent)Administration of

Projects and Partners

Oversee the day-to-day

operations

Lead Agencies

Local Partners

Functions:

– To contribute in the accomplishment of the VDS objectives

– To embrace VDS approach by increasing access to healthcare

– To bring to the program highly qualified outreach staff providing cultural sensitive services

Concept:

• Local Health Services and Advocacy Organizations working together at the Ventanilla de Salud Program.

More than 500 agencies currently

partneringwith the VDS

Local Partners

Services usually provided

Appointments for screenings/ Primary Care Services

Health Insurance (information and enrollment)

Clinic Outreach & Information

Referrals to hospitals, health centers, community clinics

Support groupsHealth education

On-site screenings

Pre-enrollment to Seguro Popular

LA

SD

SJ

Seattle

SF

FresnoLas Vegas

CalexicoSanta Ana

Salt Lake CityDenver

YumaTucson

El Paso

Eagle Pass

Austin

Houston

Dallas Brownsville

McAllen

St. Paul

Chicago

Indianapolis

Atlanta

D.C.

Philadelphia

New York

VDS Locations 2013 – 50 VDS

Boise

Sacramento

Del Rio

Oxnard

Nogales

Albuquerque

Omaha

Kansas City

Laredo

New Orleans

Little Rock

Miami

Raleigh

Portland

Phoenix

Douglas

San Antonio

Orlando

Detroit

Presidio

Anchorage

SB

General Results 2011-2012

• Total of population reached out in 1 year:

903,919 people

40.4% of the VDS attended an average of 200 people per week.

• Total of services provided in 1 year

3,108,379 services

Source: Ventanillas de Salud Governing Document, SSA, IME and SRE, 2012

General Results 2011-2012

0100,000200,000300,000400,000500,000600,000700,000800,000900,000

1,000,0001,100,0001,200,0001,300,0001,400,0001,500,0001,600,0001,700,0001,800,0001,900,0002,000,0002,100,0002,200,0002,300,000

903,919

2,103,101

488,484

25,542

287,484

12,697

191,071

Table. Number of users treated in Ventanillas de Salud by type of Service Received

Population Served

Total Orientations / Departments

Total Detections

Total applied Vaccine

Total references to Health Services in the U.S.

Total People Enrolled in Health Insurance in the U.S.

Total people served on Mobile Consulates

Popu

latio

n Se

rved

Accomplishments

• 50 out of the 50 Consulates in the network have a VDS.

• Sustained support from the Government of Mexico to the VDS program.

• Construction / assignment of dedicated spaces for most of the Ventanillas in operation.

• Expansion of the Ventanillas through the Mobile VDS (Kansas, New York).

• Successful participation of the VDS in the HHS-CDC National Influenza Campaign.

Thank You!

REACHING HISPANIC/LATINOS IN AZ: THE ARIZONA DPCP ACCOMPLISHMENTS THROUGH THE AZ DIABETES COALITION

Carmen Ramírez

Agents for Change

• Brief history of the Arizona DPCP• Background of the Arizona Diabetes Coalition• The Arizona Diabetes Leadership Council

Opportunities for Change

• The National Alliance for Hispanic Health’s Mobilizing Communities to Reduce Diabetes (MCRD) Project

• Concilio Latino de Salud, Inc.• Supporting Action for Latinos United Against

Diabetes (SALUD)

Promotores de Salud/Community Health Workers

• AZ DPCP support of Promotores/CHWs• Participation in local, state, and national

networks• Certification for Promotores/CHWs in Arizona

When You Believe You Can Make a Difference…You Do!

Before After

Before After

When You Believe You Can Make a Difference…You Do!

Before

After

When You Believe You Can Make a Difference…You Do!

Before

After

When You Believe You Can Make a Difference…You Do!

New DPCP Contact for Arizona

Omar Contreras, MPH 150 N. 18th Ave., Suite 310 Phoenix, AZ 85007 Tel. 602-542-2758 (office) Omar.Contreras@azdhs.gov

¡Gracias y Hasta la Vista!

Carmen Ramírez 480-481-7872 (home) cdrgarza@gmail.com

CDC/NIH Updates

CDC Updates

• Online charla– La Hora del Cafecito - Tomémonos un café virtual y hablemos sobre…

fotonovelas – Date: Friday, August 23rd.

– Time: 1:00 PM EDT

• Webinar– The Art of Storytelling and Use of Culturally-Adapted Tools to Educate

on Diabetes Prevention – Date: Thursday, Sep 5th. – Time: 2:00 PM EDT

Three Words to Describe this Call