Horseware Mission Statement To provide innovative products that make life easier for horse and...

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Horseware Mission Statement

To provide innovative products that make life easier for horse and rider.

About Horseware

In 1985, the horse rug industry was changed forever with the establishment of Horseware® Products Ltd. by Tom and Carol MacGuinness. Tom’s determination to produce a rug that didn’t leak, didn’t make the horse sweat and didn’t slip led to the creation of the Rambo® Original – the first fully waterproof and breathable Turnout that really worked.

About Horseware

By 1996 the Rambo® Turnout had become the world’s best selling Turnout rug and its design has become the industry standard, with other manufacturers having no other choice than to trail in the footsteps of Rambo® when it comes to rug production, quality and development

About Horseware

Now for why I am giving this presentation

Business Requirements

Reduce the bottleneck on our phone system

Customers to have visibility into our stock availability

Ability for customers to place orders online anytime

Initial Requirements

Real-time Stock Availability – 2 warehouse’s (Ireland & America)

Real-time Movex-based pricing – 3 Currencies (€, £ & $) Real-time order entry to Movex via Matrix – size &

colour Multiple ways to add to order Account & order history details Volumes: 2,000 customers, some with Multiple branches Secure Login

Solutions Considered

2 x ISP Based Companies MRC

Reasons for selecting MRC Proven record with another Movex customer Lower Cost Greater Flexibility Faster Implementation iSeries-Specific Solution Experience of Movex (essential)

Movex Access for our customers via the web

Initial Requirements became Phase 1

Started July 2011

1st Order 10th October 2011

Hardware & Software RequirementsERPpSeries 520OS: V5R4Movex: 11.4 RPG

Integration ServerWindows 2K8 R2Movex eCollaboratorMSSQL 2008

Dev/Test ServerWindows 2K8 R2mPowerApache Tomcat 6

Trade Web ServermPowerWindows 2K8 R2Apache Tomcat 6

Secure Customer Login

3 Levels of login types Owner/Supervisor Branch View

Landing Page

Header Menu Drill Through Left

Hand Side Menu Training Video’s

Product List Page

Dynamic Filter RRP, Trade & “Your

Price” More Details Prices On/Off

Matrix Page for ordering

Stock Availibility Shows Size/Colour

More Product Details Page

Order Lines

Delivery Charges Edit Order Lines Go to checkout

Quick Order Entry

Direct to Basket Uses Ajax technology

for customers to enter in correct SKU’s

Can use Matrix to pick multiple colour and sizes of same style code

Product Search

Searches Only “Your” Items

Financial Account Summary

Account Details & Balances

Open Orders Invoices Statements

Financial Account Summary

Account Details & Balances

Open Orders Invoices Statements

Financial Account Summary

Account Details & Balances

Open Orders Invoices Statements

Financial Account Summary

Account Details & Balances

Open Orders Invoices Statements

Initial Requirements – Phase 2

Credit Card Module for Advance payment customers Admin Page to control what brands and Seasons to be

shown Improved product searches & better navigation with Drill

Through

Initial Requirements – Phase 2

Credit Card Module for Advance payment customers Live July 2012

Initial Requirements – Phase 2

Admin Page Account Creation Display Season Display Brands Status Descriptions

Benefits to Horseware Price Lists for all regions Dispatch – due to visibility of order status Reduction in phone calls from customers on queries on

Orders and account information Product Assortment Groups implemented Standardisation of Delivery charges within Movex for

different countries for showing free freight Product Code Creation improvement Product Ordering by customer online – removes double

handling

Results to Horseware

Results to Horseware

Results to Horseware

Results to Horseware

Phase 3

Started October 2012 with Go Live Dec 2012

Agent Login Ability to view their customers open orders and

accounts before visiting a customer Take Forward and/or Fill-In orders on behalf of their

customers

After Phase 3

Alternatives Selling Discontinued stock (Status 50) Customer Favourites Promotions Stock inventory download showing Available or Limited

Stock Bulk Upload (CSV, Txt or XML) for larger customers

Trade Web Site Live• 10th October

2011

Credit Card Module• July 2012

Agent Login• Dec 2012

Enhancements• Q1/Q2 2013

Timeline