Hitching A Ride Through the Knowledge Universe on the Social Media Express

Post on 17-Oct-2014

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My journey of social media discovery - applied to knowledge management, quality management, project management, reliability, lean & maintenance engineering - implications for information management governance

Transcript of Hitching A Ride Through the Knowledge Universe on the Social Media Express

Hitching a Ride through

the

Knowledge Universe -

on the

Social Media Express

@KerrieAnneaka KerrieAnne

Christian

Social Media Express – which carriage to hop in ?

“It’s all Greekto me”

-AthensMetro

Social Media Express – which carriage to hop in ?

Facebook – MySpace - more social <-> IM Chat <-> Communicator Flickr – Picasa - YouTube etc – social but educative content growing

Web 2.0 - incl. COP’s we contribute

Enterprise 2.0 Web 2.0 inside firewall eg Sharepoint

LinkedIn like Facebook for Professionals

Twitter - microblogginhg

Social Bookmarking we share

Slideshare powerpoints

Wikis we contribute

Blogs we share

RSSEmail, Listservs, WWW - still hitched to E-media trains ?

Cloud Computing

eg E Payments-Concur Paypal

Virtual Private Clouds

eg Science Networks

MMORPGMassive Multiplayer On line Role Playing Gaming – eg WOW

Waiting a while before hopping on the Social Media Express (SME) ...

Is to Decide ...

more than just not

keeping with KM trends

• others in your org may opt to ride ahead on Social Media Express, outside the firewall without you, regardless

• to risk losing governance & control of some KM assets, CMS, IP etc

Or Not ... The Fat Controller

Scientists & Engineers don’t seem to be using social media ?

• eg Science is very broad – so network within own science disciplines

• Some existing networking systems work well – why change ?

• NACE – National Association for Corrosion Engineers – corrosionnetwork – email based – operating for over 11 years – much more networking than NACE LinkedIn

• EngTips – web based with email alerts – prolific – overload risk

• ASQ – American Society for Quality – comprehensive resource - now moving into social media – Twitter, Blogs, Communities, Forums

• Elsmar Cove – Quality Community – comprehensive – does RSS

• Source info from online Abstracts services eg ScienceDirect

• IP issues – compete for research $’s vs collaborate in closed communities• so need ranking by publishing in “right journal”

• Love their email – will use phone as well

Impractical policies & rules – risk being ignored

Washingin

Shanghai

Contrary to sign on power poleprohibiting it hanging

outsideWindows

GoogleEtc

provide social mediaresourcesoutside

CorporateFirewalls

for employees working in

increasingly pressured

circumstances

“Google Waveis a product, platform,

and protocol that combines aspects of

e-mail, instant messaging,

wikis, and blogs to allow real-time and stored collaborative

messaging. “

Social Mediadoes

Sports :

read in Google Reader -RSS streamed

fromWhat’s

UpWollongong

Blog

even lets youshare this pageon Facebook !

Sport DoesSocial Media

- SMH Ad forFootball Tragic

who also does

Social Media

to dosoc media on

Australia’sWorld Cup Bid

Website

- posted this & got followed by

@WorldCupBlog !

Waiting a while before hopping on the Social Media Express (SME) ...

Is to Decide ...

to risk losing governance & control of

some KM assets& Records

Management system

&

others in your org may opt to ride ahead on

Social Media Express, outside the firewall

without you, regardless

Or Not ...

“KM Newbie - Sometimes feels like sneaking onto a lifeboat on the KM Superliner”

Lifeboats on

Norwegian Jewel

So do you only stick with what you know?

Journals

Face to Face only

Email

Internet

Phone Calls

Faxes

Snail Mail

Icecreams

at

Shanghai McDonalds

Or do you want to move outside your comfort zone?

Taking Tea at

Summer Palace Beijing

Social Media : Who to follow ? You can’t take all roads – how to choose ?

Taking a breather

fromShanghai’s

Traffic

Should you follow “Brands” aka –KM gurus ?

Jean Paul

Gaultier -

Shanghai

eg follow KM gurus via their Blogs ?

But aren’t blogs bad ?

- self indulgent hot air … or not …

- some old “content types” now rebadging themselves as blogs eg columnists

eg follow KM gurus via their Blogs ?

in KS aka Knowledge Sharing,

Experts are generously sharing

….. their knowledge & insights via their blogs

KS-It’s like choosing Turkish Delight

in the Egyptian Spice Bazaar, Istanbul –follow the experts !

@KerrieAnne’s

fav

Oz Social Media & KM Blogs

Aide-Memoire

Annecdote

Brad Hinton – Plain Speaking

ChiefTech

Column Two

Community Girl

Cory Banks – (not a blog – but good resources !)

Digital Ministry – Tim Tyler

Governance in a Networked World

Headshift Australia

Kate Lundy

Knowledge Matters

Laurel Papworth – Silkcharm

Matt Moore – (not a blog – but good resources !)

Matt’s Musings

Online Community Engagement

Step Two Designs

Yes and Space !

@KerrieAnne’s

rec’d O/S Social Media & KM Blogs

Above and Beyond KM

All Life is Problem Solving

A Matter of Degree

A Shift in Action

Bordeaux & Assoc

Congitive Edge

Collaboration and Content

Communities and Collaboration

Community 2.0

Conversation Agent

Conversation Starter - Harvard Business Blogs

CP Square

Elusa.net

Enterprise 2.0 Blog

Future Changes – Grow Your Wiki

Globally Local .. Locally Global

Green Chameleon

Gurteen Knowledge

Informata

Interactive Insights

Jack Martin Leith

KM Edge

Knoco Stories

Knowledge Board

Michael Sampson - Currents

Sacha Chua

Shared Spaces

Social Media Rockstar

The App Gap

The FASTForward Blog

The Forrester Blog for Information & Knowledge Management Professionals

ValueNetworks.com

Wikinomics

LinkedIn – like Facebook for Professionals ?

Great for Connections

Some good groups

Interaction quality varies

Seems like popularity contest for some

Lots of jobs ads

Position Wanted !

Position Wanted !

Position Vacant !

Position Vacant !

PopularityContest

LinkedIn has some good groups, especially ..

• Quality – ASQ related

• Knowledge

• Reliability Engineering – Lean

• Maintenance

Seeking Wisdom - in Ancient Greece, people came to the Oracle at Delphi ....

Delphi Greece

Howeverthe Oracle

oftenseemed

to speak in

Riddles

Twitter : Seeking “WISDOM” from 140 character messages?

“Do you think Twitter will last ?”

“I don’t know – I’m use it now because it connects me with Knowledge Management gurus”

“Twitter will still be around …but will probably morph into something else”

…. Ideas on what Twitter might become in the future

Twitter & Bulletin Boards ...

“Twitter is really just a 1990’s era (pre WWW & email) Bulletin Board …

with a few more bells & whistles” ..@KerrieAnne

Who would have thought bulletin board "technology" would become so popular? :)

..@Twitter_Tips

Twitter-who are you really connecting with ?

Making up before the

Peking Opera

Social Media - Better to play it safe ?

OutsideSummerPalaceBeijing

@KerrieAnne’s

fav

Social Media & KM TweetersAustralian

@apergl•

@BarCampCanberra•

@chieftech•

@Chris_Gayner•

@corza•

@DeltaKnowledge•

@GeoffBrown3231•

@johnt•

@kalsing•

@KateLundy•

@kdelarue•

@KerrieAnne•

@NeridaHart•

@RossDawson•

@sjjoyner•

@timwtyler•

@unorder•

@WestPeter•

@wikiangela

International•

@BarbaraFillip•

@community20•

@DavidGurteen•

@ericgrandeo•

@forrester•

@GoCollaboration•

@ideastosuccess•

@mashable•

@panklam•

@SharePointWrTSF•

@slmader•

@snowded•

@socialmedialand•

@socialnetandyou•

@stephendale•

@Twitter_Tips•

@valdiskrebs•

@VMaryAbraham•

@BillIves•

@Investorialist

Social Media eg Microblogging : facilitates Global Knowledge Sharing part of Life Long Learning & building personal knowledge management system at low cost

KM : Oral->Books->WWW->Web 2.0->Storytelling

Did you ever hear this ?

“…the Media becomes the Message”

Or is it now …

“We create the Media & the Messages” ?

Twitter : the bad

...

too much noise

Twitter Warning

Remember ….

It is very easy to get distracted ..

from your main aim … eg KM awareness

Keep heading to your goal …

http://www.productivedreams.com/ free-twitter-bird-icon-set/

Social Media Taming : Twitter• Clone yourself with separate ID’s for different

interests• @KerrieAnne (KM, PM & Social Media focus) becomes …

• @SteelyQueen – QMS & Reliability

• Use Twitter Apps - Tweetdeck or Seesmic

• RSS feed fav Twitters’ streams into GoogleReader• can scroll’n’tag faster

• Prune those you’re following regularly• Don’t immediately follow everyone, who is following you –

• check their posts first, for alignment with your interests• Be careful with “favouriting” too much –

• use Social Bookmarking to save “favourites”• (if you haven’t already used RSS feed streams)

Likewise QMS & Reliability : @SteelyQueen’s Fav Blogs ‘n’ Tweeters

@IndustryWeek

@Fasteners

@CauseMapping

@Panchobook

@bizmasterz

@bizmanualz

@ASQ

@ASQ_Seiche

@praxiom

@QualityGurus

@thesro

The Auditguy

@ieesystem

@brianbuck

@SAMIcorp

@reliability

@leanexpert

@AnythingLean

@ForrestBreyfogl

@SocMfgEng

@UptimeMagazine

@SixSigmaTuts

@asqlean

Project Management : @KerrieAnne’s fav social media ...

Project Management Tips

PM Think! Project Management Thought Leadership

PM Crunch

Project Team Blog

@pmtips

@DaveG253

@GanttGuru

@VMaryAbraham

@gsanchezs

@pmskills

@thepmtweet

@ProjectSmart

@meolesen

Project Management Guide

Reforming Project Management

Leading Virtually

Herding Cats

Fear No Project – Project

Management Blog

ProjectSmart.co.uk

Effective Software Development

Future Changes – Grow Your Wiki

Wikis in project management

Project Management resources on

Slideshare

Better Projects (Craig Brown)

Craig W Brown’s 11 Week PM Program on Slideshare

Social Media Overload - Sometimes you can get too much of a good thing ...

June 2007 deluge

- breaks the drought …

Lake MacquarieNewcastle

Overloaded on Social Media Express – need to capture the whole &/or tag the details?

Terracotta WarriorsXian - China

RSS –Taming Social Media Overload ? ..... But isn’t RSS dead?

“solves a problem for people who regularly use the web...

allows you to easily stay informed by …retrieving the latest content from the sites you are

interested in.

You save time ….don’t need to visit each site individually.

You ensure your privacy …don’t need to join each site’s email newsletter.“

.. From Dailyonetrick

Social Media Taming – using RSS

• RSS - What does it do ?• Stream RSS feeds into a Reader eg Googlereader

• eg Blogs, Twitter streams, Web pages

• RSS - Isn’t it clunky ? • Depends – can just browse by scrolling through• Or browse & metadata when scrolling through

• RSS archive - is searchable

Share great info (web pages) with your network eg via Social Bookmarking (eg www.delicious.com – not food related! )

Tourist Info

Signs- Santorini

Social Bookmarking eg

http://delicious.com/KerrieAnneC

• Save time and resources through sharing “bookmarks”

• Encourages people to tag their resources • (web pages, documents, images, etc)

• With their own logical labels • to help locate them and other useful resources in

future. • aids classification, search and retrieval of information.

• Share these tags with the wider audience• collaboration tool

KerrieAnne’sDelicious Social Bookmarks

Social Media = even find’n’share Powerpoints

Try the Slideshare Tour

Seeking Social Media Benefits : warning : can be too easy to be distracted

Heading for Sphinx & Pyramids - and it’s busy Ramadan Festival in Cairo

Seeking Social Media Benefits : Unexpected distractions can keep coming

Still trying to get to the Pyramids – trying to escape Cairo traffic

Seeking Social Media Benefits : Persist - it’s worthwhile

Finally - the Pyramids by Camel – Cairo left in the distance

Tame distractions – reach your KM goals - personal growth & learn more than you expected !

Achieving Something Undreamt of

-Walking On the

Great Wall Of China

NearBeijing