Page 1© nimsoft, all rights reserved

Hints & Tips for Monitoring SAP

How to achieve peak performance with your SAP Implementation

Accelerate SAP,Accelerate your business

Gilles VincentTechnical Sales Nimsoft

Manoj PatelMarketing EMEA Nimsoft

15th November 2011

Page 2© nimsoft, all rights reserved

Agenda

1. Introductions

2. Hints & Tips for SAP Monitoring

3. Introducing Nimsoft Monitor for SAP

4. Q&A

Page 3© nimsoft, all rights reserved

About us

Nimsoft delivers the industry’s only unified IT management solution, combining a broad set of network monitoring and service desk management capabilities, plus the flexibility of deploying the solution on premise and in the cloud. This is enabling 20,000+ corporate enterprises to optimize use of their resources through IT Management as a Service, to drive business agility and performance.

Page 4© nimsoft, all rights reserved

Introducing AGENTIL

› Founded in 2006

› Based in Geneva, CH, 40 employees

› SAP Service Partner

› Nimsoft UnifiedManagement Alliance Member since 2009

“Years of hands-on experience taught us how to implement and maintain high performance SAP systems. We’ve embedded this knowledge into Nimsoft Monitor for SAP so any customer can increase their operational efficiencies and overall SAP performance.”

- Jean-Francois Lauri, CEO, AGENTIL

Page 5© nimsoft, all rights reserved

Businesses depend on SAP

“Why can’t we ship?”

“Why can’t we close books on time?”

“Where is my ‘cash position’ report?”

$199,000per hour in lost

workforce productivity (avg)

Source: SAP

…and slow SAP performance is the#1 customer complaint

Page 6© nimsoft, all rights reserved

SAP, asap: Hints & Tips for Monitoring SAP

› What will you learn today:

» A comprehensive view into the status and operation of SAP

ECC, ABAP and JAVA NetWeaver components as well as the

networks, physical and virtual servers, databases and

storage SAP runs on.

» Easy, template-driven configuration to automate deployment

across multiple landscapes.

» A knowledge base of best-practices performance indicators

to monitor as well as recommended thresholds to accelerate

setup.

Page 15© nimsoft, all rights reserved

Announcing Nimsoft Monitor for SAP

A new solution not a new probe.

Page 16© nimsoft, all rights reserved

A Unified View of key SAP KPIs

Historical views enableproactive monitoring.

Comprehensive SAP monitoring

› Unified view of SAP and non-SAP system performance monitors entire stack (includingSAP NetWeaver, ECC, ABAP, Java, network,server, database, storage, chassis, and power)

› Correlates SAP and non-SAP performanceto provide baseline, isolate trends and tune infrastructure

› SLA reporting demonstrates service levelcompliance

Page 17© nimsoft, all rights reserved

Production Safe

Automated data collectioneliminates manual errors.

Safe. Secure. Consistent.

› Non-invasive, agent-less SAP monitoring

› Dedicated SAP user keeps SAP data secure, andallows 3rd parties to safely provide monitoring

› Automated data collection reduces chance of operator error and increases data consistency

› Integrates with SAP and CCMS via standard protocols

› Simple template-based configuration automatesdeployment across multiple SAP landscapes

Page 18© nimsoft, all rights reserved

Upgradable expertise

Upgradable library of criticalmonitors and thresholds.

Current Monitored transactions include:

› ABAP System performance (ST03), SAP instances (RZ04, SM51), ABAP Dispatcher (SM50), Update requests (SM13, SM14), Enqueue Management (SM12), Background jobs (SM37), SAP OS Collector (ST06), SAP Memory (ST02), ABAP Dumps (ST22), Printing (SP01, SPAD), RFC Destinations (SM58, SMQS, SMQR), Oracle/MS SQL (DBACOCKPIT)

Page 19© nimsoft, all rights reserved

Thank You – any questions?

› Learn morewww.nimsoft.com/sap

› Gartner Data Center & IT» November 28 - 29, 2011» London, UK

› Gartner Data Center» December 4 - 8, 2011,» Las Vegas, NV

Page 20© nimsoft, all rights reserved

SAP Landscape

SAP Probe Architecture

SAP Probe Nimsoft

Probe Engine

Monitoring Library

SAP Servers NAS

SLM

Probe GUI

RFC NMS API

NMS API

Page 21© nimsoft, all rights reserved

The Nimsoft SAP Solution

SAP DB ServersPhys & Virtual

Storage Network(IP & SAN)

Internet

Nimsoft Message Bus

SAPProbe

DB Probes

ServerProbes

StorageProbes

Network Probes Watchmouse

AlarmConsole

PerformanceReports

GraphicalDashboards

Service LevelManagement

Page 22© nimsoft, all rights reserved

Thank you!More information at: www.nimsoft.com/sap