Post on 01-Nov-2014
description
Human Resource Outsourcing Services
The during these competitive times empowers
organizations with a powerful competitive edge. The HR today spends more time on activities. These
activities are
HCL recognized as a leader in outsourcing, helps you transform your most valuable asset –
Leverage our deep domain expertise, integrated technology focus, flexible services and cost-saving HRO solutions to strategically manage your business.
HRO at HCL, the next-generation, global HR outsourcing services has its genesis in HCL's
philosophy. “Employee First” philosophy is all about employees that maximize
customer value and build a for the future.
agility and performance of employeestransactional
not part of the strategic objectives.
Human Capital.
“Employee First”empowering and engaging
sustainable organization
HRO at HCL will assist you...? Focus on Strategic HR Expertise
vDomain experts with experience in global HRO market
vIncrease flexibility to meet changing business conditions
vTransform the organization, focus on customer employees through our Innovative EFCS philosophy
? Reduce HRIS Cost
vLower costs through superior performance & optimized cost structure
vTranslate fixed costs into variable costs
vSimple and Transparent Pricing
? Improve HR Operating Performance
vImprove HR operating performance, Improved service to employees
vProcess standardization across the globe with only some localizations to address country specific regulations.
vAccess to large skilled HR resource talent pool
vMulti Lingual support from near shore and onshore
vGlobal best practices
? Meet your HR Technologies Need
vComprehensive HRO solution across IT Infrastructure, Applications and BPO
vDeep expertise on diverse HR ERP platforms Like Oracle, PeopleSoft and SAP etc.
vIntegrated, flexible, cost-effective, Platform-based solution for HRIS Transformation
vDeploy proprietary HCL tools and methodologies
? Enhanced Risk Management
vRobust operational controls
vFocus on compliance
vConsistent delivery on customer-specified parameters
vTransparent account management procedures driven by senior management focus
? Single View of the Global Employees
vAbility to provide consistent & accurate data across one system
vAddressing any reporting challenges that Customer faces.
?Compliance and Statutory Service
vStatutory and Payroll Compliance support through established partner network
vAudits and Regulatory Tax filling support from multi location
Service Offerings
Recru
itm
en
t &
Sta
ffin
g
Payro
ll
Wo
rkfo
rce A
dm
inis
trati
on
Wo
rkfo
rce D
evelo
pm
en
t
Ben
efi
ts A
dm
inis
trati
on
Co
mp
en
sati
on
Exp
at
Ad
min
istr
ati
on
Business Intelligence (Reporting, Analytics &Compliance)
HR IT and Infrastructure
Employee Solution Center
Employee Self Service / Manager Self Service
First BPO company in the world to beappraised at Maturity Level 5 of People CMMQAI, 2009
Ranked No.1 in the Top Cross Industry BPOVendorsRanked 1st among the Top 50 Best ManagedGlobal Outsourcing Vendors The Black Book of Outsourcing, 2009
Ranked No.1 Employer in India and BestEmployer in AsiaHewitt Associates, 2009
Ranked in the “Leaders” category of the 2009 GlobalOutsourcing 100
IAOP (International Association of Outsourcing Professionals) 2010
?Reduce HR costs
vSuperior performance and low cost structure enable reduced HR costs
vFlexible pricing models help transit from fixed cost to variable cost
vIntegrated approach reduces the total cost of ownership for customers
?Improve HR Operating Performance
vHCL's process rigor, proprietary tools and methodologies and global delivery model for better HR Operating Performance
?Enhance risk and compliance management
vBest practices, tools and processes; deep domain expertise and experience in global HR outsourcing market for enhanced risk and compliance management
?Focus on strategic initiatives
vGain freedom to sharpen focus on better talent management, enhance employee engagement, improve employee productivity and satisfaction
vFocus on activities that critically impact the bottom-line
vSupport to customers in strategic decisions like M&A and Divestitures
?Hire-to-Retire in a comprehensive manner
vCover the full spectrum of employee life cycle
vHire-to-retire services on componentized basis or in a bundled fashion
?Manage the dynamic business requirements
vAlign client's people strategy to corporate objectives
vFlexible and scalable to enable customers to meet forecasted and unplanned HR demands
?Meet your HR Technology needs
vAn integrated, one-stop shop for your HR IT infrastructure, applications and BPO requirements
vAccess advanced technology in a secure environment with appropriate Data Security and Business Continuity Plan
vHCL is an official partner of Oracle's “BPO powered by Oracle” program
Case Study 1
?Competitive pricing model
?Flexibility & control – permits to retain core processes on co-sourced model
?Little or no change management – Extension of service with existing relationship
?Annual cost savings of 35%. Reduced cost through subscription license model and offshore leverage
?Per Employee per month pricing with unlimited pay runs; resulted 30%cost benefit over pay slip charge model
Results
Competitive Differentiator?Leading Global supplier of Automatic Test equipment (ATE)
Company Overview
Outsourcing Objectives
?Payroll processing for US based employee population
?Bring down total cost of ownership
?Bring cost efficiencies by shifting from a AMC model on Licenses
?Improve the operational efficiency
HCL Value Proposition
?HCL BPO powered Oracle Partnership enable subscription License
?Upgrade existing Oracle Payroll application to R12
?Integrated solution with Infra, IT and HCL BPO
?Oracle Platform for seamless integration to HR applications and automated GL/AP posting
?Payroll Helpdesk services for business hours
Case Study 2
?Leading global multi process HRO provider; Delivered HRO services to multiple fortune 500 organizations
Company Overview
Outsourcing Objectives
?Manage multiple ERP applications for company’s 14 clients in multiple business domain located across globe
?End to End HR business processes for 1,80,000+ employees
?More than 10 Technology Platforms
?Challenges associated to stringent SLA, disaster recovery and security norms
?3600+ man months of HR self service experience
?14 fortune 500 clients served
?500,000+ active employees using the system
?90,000+ managers and HR users
?1 million + ESS, MSS transactions supported every year
?4 major HR product releases supported
?Reduced cost of operations
?Improved quality and processes
?Best-in-class delivery
?Dedicated infrastructure and services
?Ability to quickly ramp up to 6 times the initial FTE number
Results
Engagement Quick Facts
HCL Value Proposition
?HCL delivery centers serve as virtual extension of client’s multiple support centers
?Proven cost effective transition methodology as laid down under ASSeTTM
?Forums for Governance at various levels of the engagement
?Integrated process framework to align all organizational processes with client expectations
HCL – Global Operations
Cop
yrig
ht 2
011
HC
L Te
chno
logi
es L
td.
CANADA
Sunnyvale
Irvine
Los Angeles
Mexico City
Houston
Dallas
Utah
Puerto Rico
Fairfax
Columbia
Stamford
New Jersey
Chicago
CARY, NORTH CAROLINA
SAO LEOPOLDO, BRAZIL
Sao Paolo
SOUTH AFRICA
Toronto
KRAKOW,POLAND
FINLANDSWEDEN
ITALY
SWITZERLANDFRANCE
NETHERLANDS
GERMANYBELGIUM
U.K.
London
Belfast
INDIA
JAPAN
SHANGHAI, CHINA
HONGKONG
Perth
Melbourne
Sydney
Brisbane
Wellington
Auckland
SINGAPORE
MALAYSIA
BEIJING, CHINA
Dubai
Israel
Planned Delivery Centers
Corporate Headquarters
Regional Delivery Centers (RDC)
Global Delivery Centers (GDC)
Delivery Centers
Sales Offices
Give your company the advantage of HCL's HRO Solutions.To schedule a meeting, email us at: HRO@hcl.in
www.hclbpo.com
Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions. We use digital engineering to build superhuman capabilities. We make sure that the rate of progress far exceeds the price. And right now, 88,000 of us bright sparks are busy developing solutions for 500 customers in 31 countries across the world. How can I help you?
www.hcltech.com www.hclbpo.com