Helping Indian Utilities in theirtransformational journeytowards “Smart Grid”

Indian Power Sector – Reeling under Pressure

Huge demand supply gapwith energy deficit (Feb’14)

3.8%

3.3%Peak deficit (Feb ’14)

J&K63.80%

Sikkim65%

Madhya Pradesh36%

Uttar Pradesh36.7%

Chhattisgarh37.80%

High AT&C losses acrossNorthern and Eastern India

State Power Woes

(Aggregate Technicaland Commercial, AT&C)

25-30%

Powering Indian Utilities, the IT-way

Improveoperationalefficiencies

Reduce energy losses Improve

financial health Elevatecustomer serviceexperience

Transform fromlegacy-driven organizationto digitalized corporation

Truncate AT&C LossDrive operational efficiency &customer service excellence Develop Smart Grids

Journey from “utility” to “smart utility”Phase 1 Phase 2 Phase 3

Total Energy Losses

IT implementationGIS Mapping & Customer Indexing • Increase customer

coverage• Regularize unregistered/

unauthorized connections

• Assess demand-supply situation

Automated Metering Infrastructure • Improved billing

efficiency• Energy management

Distribution Network and Grid Automation (SCADA)• Real time supervision and

monitoring of power • Deliver quality and reliable

power across the power network

Outage management systems • Effective fault identification,

isolation, and rectification• Improved power supply

leading to better customer experience

Enterprise Resource Planning • Process & resources

optimization• Improved service quality

Energy Accounting & Auditing • Implement loss

reduction measures• Conduct audits

Light Up a Storm

HCL as your partner in this journey

Full Serv

ices C

o-So

urc

ing

IT Transformation

Enterprise Resource Planning (ERP)

Operations Transformation

Application/ERP Maintenance & Operations

Infrastructure Management & Operations

Business Process Outsourcing (BPO)

Utilities Core Systems Transformation

Delivery Excellence

AssetMethodology

Legacy

Application Portfolio Optimization (APO)

Applicaitons Development Independent Verification & validation

SOA & Middleware

Web/Mobile Technologies Content Management

Smart Grid Advisoryand Implementation

Customer information system(SAP ISU-CCS, Oracle CC&B)

Customer RelationshipManagement (CRM)

Operational Systems(TMS/SCADA/RTU/OMS) WM/AM/ MWFM Risk & Trading

IPs/SolutionAccelerators

PeopleProcess

Software asa Service (SaaS)

Tools/Processes