Have we Leaned too far? Steve Johnson at Business of Software 2014

Post on 01-Jul-2015

270 views 0 download

description

Presented at Business of Software 2014, Steve Johnson (Under10.com) starts the debate - is Lean really the best principle for product development in software?

Transcript of Have we Leaned too far? Steve Johnson at Business of Software 2014

Steve JohnsonUnder 10 Consulting

@sjohnson717steve@under10consulting.com

HAVE WE LEANED TOO FAR?

http://www.under10consulting.com/public/bos2014

Big companies can be agile too!“ ”

With today’s methods, we can build the wrong

product faster than ever.

Under 10 Consulting: look beyond the product

“ ”“ ”The biggest waste of all in

product development is building something that

absolutely no one wants.

Eric RiesBusiness of Software, 2010

where does innovation begin?

observation is the key

“this side up”http://www.flickr.com/photos/andyde/4762081047/

So, we’re in complete

agreement?

?

?

Under 10 Consulting: look beyond the product

“ ”“ ”Minimum Viable Product: n. A set of product functionality

that can best be described by the following phrase:

“Well, it’s the least we could do.”

Saeed Khanonproductmanagement.net

?

REFINEDESIGN & DELIVERDEFINE

REFINEDESIGN & DELIVERDEFINE

Product

Promotion

Sales

Support

Business

Market

Business

Market

Under 10 Consulting: look beyond the product

Before: focus on product

REFINEDESIGN & DELIVERDEFINE

Product

Promotion

Sales

Support

Business

Market

Business

Market

Under 10 Consulting: look beyond the product

Now: extend your view

REFINEDESIGN & DELIVERDEFINE

Promotion

Sales

Support

Business

Market

Business

Market

Product

REFINEDESIGN & DELIVERDEFINE

Product

Promotion

Sales

Support

BusinessGoals

MarketGoals

BusinessResults

MarketResults

Under 10 Consulting: look beyond the product

“ ”“ ”If you can’t describe what you are doing as a

process, you don’t know what you are doing.

W. Edwards Deming

REFINEDESIGN & DELIVERDEFINE

PERSONALExpertiseBusinessMarketTechnologyOperationsDomain

CommunicationSpeaking truth to powerInfluence through authorityInfluence through reasonInfluence through passion

PRODUCTExpertise: Technology

PROMOTIONExpertise: Market

SELLINGExpertise: Market

SUPPORT & OPERATIONSExpertise: Operations

Prepared for:

By:

BUSINESS RESULTSExpertise: Business

CORPORATE LEVERAGEExpertise: BusinessRoles & responsibilitiesStrategy Canvas (BOS)Growth-Share Matrix (BCG)Three Horizons (TCG)Product/Market matrix (Ansoff)

CompetenciesAuthoritySystemsPassionInnovationResearchExpertise

MARKET GOALSExpertise: Market

BUSINESS GOALSExpertise: Business

MARKET RESULTSExpertise: Market

1408 Copyright © 2012-2014 Under10 Consulting, LLC

Under10 Playbook Canvas

REFINEDESIGN & DELIVERDEFINE

PERSONALExpertiseBusinessMarketTechnologyOperationsDomain

CommunicationSpeaking truth to powerInfluence through authorityInfluence through reasonInfluence through passion

PRODUCTExpertise: TechnologyProduct stories & personas

Feature priority listProduct plan

PROMOTIONExpertise: MarketMarket stories & personas

Promotional priority list

Launch planSELLINGExpertise: MarketPricing & discounting schedules

Sales enablement priority list

Battle cardsSUPPORT & OPERATIONSExpertise: OperationsDelivery planSupport planOperations plan

Prepared for:

By:

BUSINESS RESULTSExpertise: BusinessProcess retrospectiveBusiness review

CORPORATE LEVERAGEExpertise: BusinessRoles & responsibilitiesStrategy Canvas (BOS)Growth-Share Matrix (BCG)Three Horizons (TCG)Product/Market matrix (Ansoff)

CompetenciesAuthoritySystemsPassionInnovationResearchExpertise

MARKET GOALSExpertise: MarketFeasibility assessmentCompetitive landscapeSuccess metrics

BUSINESS GOALSExpertise: BusinessBusiness canvasPortfolio roadmapBusiness goals

MARKET RESULTSExpertise: MarketSuccess profilesMarket review

1408 Copyright © 2012-2014 Under10 Consulting, LLC

Under10 Playbook Canvas

Under 10 Consulting: look beyond the product

Areas of expertise

Domain Expert

Business Expert

Technology Expert

Market Expert

Product

Promotion

Sales

Support

Market results(share)

Business results(profit/loss)

Corporate goals

Market goals

Business goals

Copyright © 2013 Under 10 Consulting LLC

Product

Promotion

Sales

Support

Market results(share)

13%

Business results(profit/loss)

$42m

192 user stories delivered17 sprints

Marketing plan: $4m1284 leads delivered

53% of sales team trained; all of SEs

Capacity: 300 new sites

Corporate goals

Launch new product line

Market goals

Improve share from 8% to

11%

Business goals

Achieve $40M in revenues

Copyright © 2013 Under 10 Consulting LLC

Under 10 Consulting: look beyond the product

“ ”“ ”If you always do what you've always done, then you'll always get what you

always got.

Aerosmith

It was never just about thermostats. At its core, Nest has always been about the home. We reinvent unloved home products to create simple, beautiful, thoughtful things.

—Tony Fadell CEO & Founder, Nest

“”

Under 10 Consulting: look beyond the product

What’s the next innovation?

REFINEDESIGN & DELIVERDEFINE

Product

Promotion

Sales

Support

Business

Market

Business

Market

Under 10 Consulting: look beyond the product

“ ”“ ”Many entrepreneurs are like the chef who prepares dishes based on the available ingredients rather creating a meal that

customers want to buy.

Steve Johnson37

For more, getLook Beyond the Product, available now on Amazon.

LookBeyondtheProduct.com

Steve JohnsonUnder 10 Consulting

@sjohnson717steve@under10consulting.com

CONTACT

Under 10 Consulting: look beyond the product