Harnessing informal and social learning

Charles GouldCEO, Brightwave@CharlesGouldUK

Agenda

• Trends and technologies

• Diary of a Next Generation learner

• Capturing informal learning using Tin Can

• What does a ‘total learning system’ look like?

How do we learn at work?

• How did you learn how to do your job?

• How do you solve a problem when you get stuck?

• Where do you go for the knowledge you need to advance your career?

What technologies do you use daily?• Social media • Smartphone• Google• Intranet• LMS

70:20:10

Only 10% ‘formal’?

KNOWLEDGE IS OUR JOB

Knowledge Workers spend 38% of their time searching for information (Mcdermott)

We learn all the time…

How do we learn outside work?

Multi-deviceFree content

Social

Informally!

Diary of a next generation learner

In meetings

At a conference

From books

Browsing the web

New learning technologies

Capture

What does this look like?

Give learners control of their own learning: access to what they need to do, plus what they may want to do

Core training plus additional resources

Enable learners to draw their own external, informal learning into the system

Give time for reflection on informal learning

Enable that learning to be shared and discussed with other learners

Enable benchmarking of formal and informal learning against tasks and learning objectives

Enable coaching and motivation for learners, from their peers and line managers

Enable this to happen anytime, anywhere. Quickly, easily.

Why does this matter?

• Improve productivity• Reduce cost of training and staff

turnover• Create value

Many organisations are already embracing this combination of formal and informal learning

Graduate Onboarding

Opportunity for more effective onboarding

86% of organisations agree it takes six months for a new employee to decide to stay with the company. But only 39% of orgs have an onboarding programme that lasts more than six months.

Source: All Aboard: Effective Onboarding Techniques and Strategies, Aberdeen Group, 2008

Community of practice

Technical specialists

Enterprise-wide

So why is this useful?

• One place for all learning – formal, informal, social

• Transportable log of all learning experiences

• Capturing evidence of learning for CPD or qualifications

• Build the knowledge capital of the organisation

Any questions?

charles@brightwave.co.uk@CharlesGouldUK

Harnessing informal and social learning

Social Media

Transcript of Harnessing informal and social learning

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