© 2016 ForgeRock. All rights reserved.

Identity Relationship Management is the Foundation for Your Digital

StrategyChris Kawalek

Senior Product Marketing Manager, ForgeRock

© 2016 ForgeRock. All rights reserved.

2010 Founded10 Offices worldwide with headquarters in San Francisco400+ Employees500+ Customers50% Americas / 50% International commercial revenues30+ Countries

ForgeRock is the leading, next-generation, identity security software platform, driving digital business.

© 2016 ForgeRock. All rights reserved.

Evolution of IdentityFrom Simple Employee Deployments to Complex Relationships

Employees

Consumers

Employees &Partners

Things

Perimeter Perimeter federation

Brand experience

Relationship of devices, things and

people

Com

plex

ity o

f Sca

le

Complexity of User / Customer Experience

© 2016 ForgeRock. All rights reserved.

Persistent IdentityDriving Efficiency Across All Lines of Business

Single View

Omni-Channel

AdaptiveContext

Privacy & Consent

Threat Intelligence

Customer Intelligence

Persistent Identity

…Appliances Energy Oil & Gas LightingCapital HealthcareAviation

IDENTITY IS THE CENTER OF EVERYTHING!

© 2016 ForgeRock. All rights reserved.

Reg Code: 63456

Register Me! The Cloud

Me

User ExperienceIdentity Drives a Customer’s First Experience

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MePhone

Tablet

LaptopHome

Auto

Health

Smart City

Multi-Channel EngagementIdentity Enables New Channels for Engagement

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Life InsuranceIdentity Attributes

Home InsuranceIdentity Attributes

Auto InsuranceIdentity Attributes

Boat InsuranceIdentity Attributes

My identity data lives across many BUs within an organization

Flood InsuranceIdentity Attributes

Earthquake InsuranceIdentity Attributes

One CustomerSingle Identity Profile FOR Customer Engagement

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My Identity Preferences

The Cloud My Car

Personalized Car

PersonalizationCreate Sticky Offerings that Foster Customer Loyalty

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Me

Mobile Alarm

Car

Door

Oven

TV

Lights DaughterSon

Evolving RelationshipsManaging Constantly Changing Connections Requires Identity

© 2016 ForgeRock. All rights reserved.

Didyoujustrequesttotransfer$1,000,000.

SkyistryingtopurchaseFootlooseonAmazon.

Isthatok?

Ang isrequestingaccesstoyourcar

Areyoutryingtoopenyourfrontdoor?

WenoticedyourareaccessingourserviceonaniPhone.Wouldyou

liketoregisterthisdevice?

WouldyouliketoauthorizepurchasingShowtimeonyourSamsungTV?

Contextual IdentityEnriching the Experience

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User Managed AccessSharing X-Ray with Doctor

Contextual IdentityAuthentication, Authorization and Consent

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OPENSOURCE

Accessible

Innovative

Transparent

Secure

Enduring

Collaborative

Risk = ROI

Open SourceOpen Source is the New Normal

© 2016 ForgeRock. All rights reserved.

Establishes Persistent Identity For:

• Single view of customer

• Relationship based for people, things, devices

• Contextual security model

• Privacy & consent based

Return on Identity: The New ROI

Drives Business Value:

• Cross sell/up sell

• Customer intimacy

• Enhanced user experience

• New Channels

• Faster time to market

• Lower TCO

Identity Relationship Management

© 2016 ForgeRock. All rights reserved.

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