Post on 08-Feb-2017
ANIL KUMAR PANDAY S/o SHRI RAM KISHORE PANDAY E/2/75 SAI GALI,2ND FLOOR.SHASTRI NAGARNEW DELHI-110052Mail to: anilpanday@hotmail.com Mob:-+91-9891608867
SUMMARY
Highly motivated, qualified and versatile catering professionals, with broad range of experience in food & beverage operation, dedicated, ability to learn and execute and to work independently.
OBJECTIVE
To excel in competitive environment, and be a part of well reputed organization, which can provide me opportunity to learn and grow.
ACADAMIC QUALIFICATIONS.No. QUALIFICATION BOARD/ UNIVERSITY PASSING
YEAR01 Bachelor of Hotel Management
&Catering Technology.
IIAS School of Hospitality and
Tourism Management,
Dehradun
2009
02 10+2 Shanskrit
Mahavidyalya,Shahjahanpur
2OO4
03 10th Cambrian Public School,Ranchi 2002
organisation position experience
Burj Al Arab,UAE F&B Manager March 2015- jan 2017
Crowne Plaza Hotel , New Delhi Asst. F&B Manager.
June 2012-Feb 2015
Crowne Plaza Hotel, NewDelhi Restaurant Manager June 2010-May 2012
Management Trainee,Radisson Hotel F&B Service 2008-2010
TECHNICAL KNOGWLEDE
CAREER CONTOUR (TRAINING & EXPERIENCE)
Good knowledge of Windows (MS Office, MS Word, MS Excel, Mail Applications). Experience of working MICROS, FIDELIO, & SHOWMAN.
PERSONAL INFORMATION
Date of Birth : 4th, March, 1986
Father's Name : Sri. Ram Kishore Panday
Marital Status : Married
Hobbies : Cooking& To Listen Music
Nationality : Indian
Language Known : English & Hindi
FOOD & BEVERAGE OPERATION:
*Implementation of the Standard operation procedure of the different outlet of F & B Service Department with the co- ordination with the Outlet Manager.
*Meeting the budget set by the Management with co-ordination of the team member.
*Assisted the Guest before & during the operational hour.
*Successfully handling of guest queries with professionalism.
CUSTOMER RELATION:
*Build effective relation with clients & customers & provide them outmost satisfaction.
*To ensure their repeat visit & in-turn enabling sales.
Manage all F&B operations
Maintain exceptional levels of customer service
Ensure compliance of brand standards
AREA OF EXPERTISE / EXPOSURE (PROFICIENCY MATRIX)
JOB & RESPONSIBILITIES
Recruit, manage, train and develop the team
Manage guest queries in a timely and efficient manner
Work within budgeted guidelines
Set departmental targets and objectives, work schedules, budgets, and policies and procedures
Develop menus with other members of F&B team
Accountable for monthly stock takes
Incentivise team members to maximize sales and revenue
Carry out annual and mid-year appraisals with Managers under your responsibility
Evaluate guest satisfaction levels with a focus on continuous improvement
Ensure communication meetings are conducted and post-meeting minutes generated
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
Comply with hotel security, fire regulations and all health and safety legislation
*To monitor food & beverage cost stores & inventory management.
*Providing on job and class room training to team members.
*To ensure all health & hygiene & standards are maintained at every event.
*Duty roaster and KRA allocation to team members.
*To ensure the quality of food & beverage is maintained at every event.
*Find ways of maximizing sales.
*Motivating team members for up selling & suggestive selling.
*To be familiar with monthly promotion of all outlet.
*Monitoring the inventory of CCG & linen.
*Making Monthly Report of Sale, Cover, MTD, YTD, Profit & Loss Justifications etc.
*Interaction with guests through mails and in person while in restaurant.
JOB OBJECTIVE
To achieve next position, through my knowledge & will power , nourished & supported by Direction, Dedication, Determination, & Deadlines & thereby maintaining & upgrading the Tradition, Dignity & Discipline of the my organization.
A methodical, self-starter youth having pleasing personality, with a skill to superintend. Can, prove to be a loyal employee, committed to assignments, hard work, honest, sincere and result oriented.
Passport No. - H 8618781Pan No - AVHPP2992G
Job Type : PermanentJobseeker Employment Status: Full time
I do hereby declare that the information given by me is true to the best of my knowledge.
Date:
Place: Anil Kumar Panday
ADDITIONAL INFORMATION
WORK AUTHORIZATION
STRENGTH
DECLARATION