Post on 30-Mar-2015
Fire & Water – Cleanup & Restoration™
Like it never even happened.®
Independently Owned and Operated
of Peoria & North Central Tazewell County113 Sapp Street
Pekin, Illinois 61554(309) 346-5600
Fire & Water – Cleanup & Restoration™
Getting to Know SERVPRO®SERVPRO® ’s independently owned and operated Franchises
have been helping business owners recover from disasters for over 40 years… The Experience You Need!
Fire & Water – Cleanup & Restoration™
Getting to Know SERVPRO®
• Trusted by insurance companies across America.
• Over 1,600 Franchise Locations in 48 states specializing in fire, water and mold cleanup and restoration.
• We are faster to any size disaster!
Fire & Water – Cleanup & Restoration™
Restoration:· Fire, Smoke and Soot· Water Removal and
Dehumidification· Mold Mitigation and
Remediation· Catastrophic Storm
Response· Move Outs and Contents
Restoration· Electronics and Equipment· Document Drying· Contents Claim Inventory
Service
Cleaning:· Air Ducts and HVAC· Biohazard, Crime Scene
and Vandalism· Carpet, Upholstery,
Drapes and Blinds· Ceilings, Walls and Hard
Floors· Deodorization· Services vary by location
SERVPRO® SYSTEM SERVICES
Fire & Water – Cleanup & Restoration™
SERVPRO® SYSTEM SERVICESCATASTROPHIC RESPONSE
Fire & Water – Cleanup & Restoration™
TODAY’S PRESENTATION
•FIRE •SMOKE & SOOT•WATER & SEWER•MOLD
Fire & Water – Cleanup & Restoration™
THEORY OF FIRE
• COMBUSTION IS BURNING−Combustion takes place when a material is burning
−Three components must be present for combustion to happen
√ Fuel (material to burn)√ Oxygen√ Heat
− A perfect balance of components would mean no residues or soot.
Fire & Water – Cleanup & Restoration™
THEORY OF FIRE
• COMBUSTION IS BURNING− Components not in balance produces incomplete combustion and produces smoke and soot.
− As burning materials decompose they release solid particles, gases, & aerosols In other words – SMOKE
− As smoke settles on surfaces as residue, it is referred to as SOOT
Fire & Water – Cleanup & Restoration™
FIRE
LEVELS OF FIRE DAMAGE
• Minor Fire Damage− Smoke residue is light to moderate & affects only certain rooms or areas.
− Dry or wet cleaning restoration− Few areas need repainting & minor items require replacement
Fire & Water – Cleanup & Restoration™
FIRE
LEVELS OF FIRE DAMAGE• Medium Fire Damage− Smoke residue is moderate − Affected areas increase including more repainting & items requiring replacement
− Floors may need refinishing− Smoke odors require additional deodorization after cleaning
Fire & Water – Cleanup & Restoration™
FIRE
LEVELS OF FIRE DAMAGE• Major Fire Damage− Fire & Smoke damage is severe near source of the fire.
− Charred structural framing & finishes require repairs
− Smoke residues are distributed through out the structure.
Fire & Water – Cleanup & Restoration™
FIRE
LEVELS OF FIRE DAMAGE• Major Fire Damage− Smoke odors are strong & pungent.
− Board up, establishing a source for electricity, removing charred debris, extensive cleaning & restoration and possible pack out of content are required.
−Multiple methods of deodorization are required
Fire & Water – Cleanup & Restoration™
TYPES OF SMOKE RESIDUES
Dry SmokeWet SmokeProtein SmokeFuel Oil Smoke
Fire & Water – Cleanup & Restoration™
TYPES OF SMOKE RESIDUES
• DRY SMOKE− Fast burning, oxygen rich fires− Produced from natural materials
− Hotter fires− Doesn’t stain surfaces as much
− Less pungent odor− Less aggressive cleaning process than wet smoke
Fire & Water – Cleanup & Restoration™
TYPES OF SMOKE RESIDUES
• WET SMOKE− Oxygen starved, slow burning, smoldering fires
− Produced from synthetic materials, plastics, foam rubber & polymers.
− Produces wet, large easily smeared oily particles of residue
− In many instances, contents exposed to wet smoke are not restorable – removing wet smoke may not be possible.
− Soft Contents maybe the exception
Fire & Water – Cleanup & Restoration™
TYPES OF SMOKE RESIDUES
• PROTEIN SMOKE− Produced from Kitchen fires – burning of meat, poultry or fish.
− Leaves yellow or amber in color or nearly invisible protein residues
− Slight discoloration of walls & cabinets− Protein smoke odors are extremely pungent
− Odor removal is needed− Often entire home or structure may require cleaning and odor removal
Fire & Water – Cleanup & Restoration™
TYPES OF SMOKE RESIDUES
• FUEL OIL SOOT− Occurs from malfunctioning oil burners
− More common in Northeast U.S.− Fresh soot usually removable− Longer standing soot nearly impossible to clean and remove
Fire & Water – Cleanup & Restoration™
BEHAVIOR OF SMOKE
IF YOU UNDERSTAND HOW SMOKE BEHAVES DURING A
FIRE YOU WILL KNOW WHERE TO FIND THE HEAVIEST
DEPOSITS OF SMOKE RESIDUES WHEN YOU
INSPECT A DAMAGE
Fire & Water – Cleanup & Restoration™
BEHAVIOR OF SMOKE
•TEMPERATURE OF SMOKE−Hot air rises, which means smoke also rises
−The hotter than fire, the harder smoke is forced against surfaces
− As hot smoke collides with surfaces, it deposits residues.
Fire & Water – Cleanup & Restoration™
BEHAVIOR OF SMOKE
•TEMPERATURE OF SMOKE−Ventilation occurs and the air cools and falls, cold smoke was once hot & pressurized loses its force.
−Cold smoke floats through the structure until gravity causes it to settle on the surface.
Fire & Water – Cleanup & Restoration™
BEHAVIOR OF SMOKE
•TEMPERATURE OF SURFACE−Hot smoke tends to move toward cold surfaces.
−Hot smoke migrates toward outside walls & windows, the back of drapes, closed drawers or closets and unheated rooms.
Fire & Water – Cleanup & Restoration™
BEHAVIOR OF SMOKE
•OTHER CONSIDERATIONS− Smoke follows airflow patterns through a building spreading residue
− Suspended ceilings and air returns have heavier smoke deposits
− Closed doors cannot stop smoke!
Fire & Water – Cleanup & Restoration™
BEHAVIOR OF SMOKE
•OTHER CONSIDERATIONS− Smoke follows the direction of heating mains and tubing where hot water heating is installed
− Smoke flows through ductwork even if blower is not operational
−The longer the fire burns, the more evenly the smoke is distributed!
Fire & Water – Cleanup & Restoration™
BEHAVIOR OF SMOKE
IONIZATION AND MAGNETISM
Fire & Water – Cleanup & Restoration™
PROFESSIONAL CLEANING & RESTORATION
• Cleaning & Restoration services are usually only a fraction of the cost of replacement or resurfacing
• Performing professional cleaning in fire damage restoration means removing smoke residues & deodorizing smoke odors.
• Consider secondary damage if not cleaned properly
Fire & Water – Cleanup & Restoration™
PROFESSIONAL CLEANING & RESTORATION
• Conduct building inspections
• Board up and secure structure
• Establish emergency electricity
• Provide on-site dumpster
• Content cleaning and/or pack out
Fire & Water – Cleanup & Restoration™
PROFESSIONAL CLEANING & RESTORATION
• Dry the structure using proper water damage restorative drying techniques
• Locate, identify, capture, remove and dispose of smoke residues/soot.
• Apply proper deodorization methods
Fire & Water – Cleanup & Restoration™
WATER & SEWER DAMAGE
• There’s more to water damage cleanup and restoration than a shop vac, a few fans, & spraying chemicals to address any odors.
• Knowing where the water came from, how much water was involved and what type of water is key to preventing secondary damage.
Fire & Water – Cleanup & Restoration™
WATER TYPES – CATEGORY 1
• Clean water is treated that does not contain waste products.
• Burst pipes, overflow sinks and defective appliances.
• Clean water is water that has not been used.
• Carpeting & Pad can be saved in most cases.
Fire & Water – Cleanup & Restoration™
WATER TYPES – CATEGORY 2
• Gray Water has been used and carries waste product, but does not contain human waste.
• Overflowing wash machine• A toilet overflow with no solid matter
• Carpet can be saved in most cases• Carpet pad must be replaced in all cases.
Fire & Water – Cleanup & Restoration™
WATER TYPES – CATEGORY 3
• Black water is unsanitary water.• Sewer back-ups• Floodwaters• Contains human waste or other biological hazards.
• Carpeting and Pad must be replaced in all cases.
Fire & Water – Cleanup & Restoration™
WATER DAMAGETIPS & FACTS
• The faster water is removed, the less damage occurs
• Carpet loses 50% of its’ strength when wet.
• Carpet delamination is one of the primary concerns. Even new carpet delaminates.
• Padding must be replaced if it gets in the way of drying the floors
Fire & Water – Cleanup & Restoration™
WATER DAMAGETIPS & FACTS
• Wood must be dried with the wettest point being within 4% of its regular moisture content
• Subfloor must be tested to make sure it is dry
• Floor must be dried before sanding• Inspect materials that act as a vapor barrier.
Fire & Water – Cleanup & Restoration™
WATER DAMAGETIPS & FACTS
• Subfloor cannot be dried through the moisture barrier formed by tiles
• Possible to dry the floor from underneath
• Cracks in tile may cause the subfloor to buckle
• Asbestos• Improper drying can result in buckling, cupping, cracking & mold
Fire & Water – Cleanup & Restoration™
WATER DAMAGETIPS & FACTS
• Fiberglass insulation is made of nonporous material and can be dried.
• Cellulose and rock wool insulation need to be replaced
• Baseboard removal maybe required to dry walls.
• Drywall may need to be removed
Fire & Water – Cleanup & Restoration™
WATER DAMAGETIPS & FACTS
SUCCESSFUL DRYING OF A ROOM OR A STRUCTURE IS ACHIEVED ONLY WHEN THESE FOUR FACTORS ARE
PART OF THE EQUATION• Temperature• Amount of water to be evaporated• Humidity• Air Movement
Fire & Water – Cleanup & Restoration™
WATER DAMAGETIPS & FACTS
IMPROPER CLEANING, DISINFECTING,
AND DRYING CAN RESULT IN SECONDAY DAMAGE
INCLUDING
Fire & Water – Cleanup & Restoration™
WATER DAMAGETIPS & FACTS
MOLD
Fire & Water – Cleanup & Restoration™
MOLD
• Moisture is the key to mold – drying the structure and contents properly and as fast as possible are important.
• Mold requires the right temperature and a food source.
• Most mold grows between 68 - 86 F
Fire & Water – Cleanup & Restoration™
MOLD
• Molds feed on organic material like drywall, wood, tackless strip, & jute, wool, rayon, and cotton fibers in carpet.
Fire & Water – Cleanup & Restoration™
MOLD
• Any surface exposed to air will accumulate spores.
• When these materials become damp or wet, settled spores can become growing molds.
Fire & Water – Cleanup & Restoration™
MOLD
• Mold produces two types of chemical compounds- Mycotoxins: Cause health problems
- Microbial Votatile Organic Compounds: Unpleasant odors
Fire & Water – Cleanup & Restoration™
MOLD
• MOLD REMEDIATION- Containment- Removal- Cleanup & Disinfecting- Drying
Fire & Water – Cleanup & Restoration™
BIOHAZARD, CRIME SCENE & VANDALISM CLEANUP
Fire & Water – Cleanup & Restoration™
BIOHAZARD, CRIME SCENE & VANDALISM CLEANUP
• Bloodborne Pathogens− Bodily fluids, & other potentially pathogenic substances resulting from accident, trauma, crime or death
• Methamphetamine Labs− Chemicals used in the production of illegal drugs are volatile & can leave harmful residues.
Fire & Water – Cleanup & Restoration™
BIOHAZARD, CRIME SCENE & VANDALISM CLEANUP
• Crime Scene Residues− Fingerprint powder, evidence gathering chemicals, plus tear gas & pepper spray residues.
• Arson & Vandalism− Situations resulting from vandalism including graffiti, egg, spoiled foods, human or animal waste.
Fire & Water – Cleanup & Restoration™
BIOHAZARD, CRIME SCENE & VANDALISM CLEANUP
• Meth Manufacturing Chemicals− Flammable and volatile solvents such as methanol, ether, benzene, methylene chloride, trichloroethane, and toluene.
−Other common household chemicals include muriatic acid, sodium hydroxide, table salt, and ammonia.
−Meth-related chemicals not commonly found in large amounts in homes include anhydrous ammonia, red phosphorous, iodine, and reactive metals
Fire & Water – Cleanup & Restoration™
BIOHAZARD, CRIME SCENE & VANDALISM CLEANUP
• Meth Manufacturing − Often made in makeshift laboratories, such
as rented apartments or hotel rooms. −A property can become contaminated with
hazardous chemicals, and there is a strong risk of fire or explosion.
− Carpeting, wallboard, ceiling tile, or fabric may absorb spilled or vaporized chemicals. Furniture or draperies may become contaminated.
− Outdoor disposal sites may also require evaluation and cleanup.
Fire & Water – Cleanup & Restoration™
EQUIPMENT
• Personal Protective Equipment (PPE)− Hazmat suits, filtered respirators, boots,
eyewear, gloves etc.• Biohazard Waste Containers• Traditional Cleaning Supplies• Hard-core Cleaning Supplies
− Ozone machines, foggers, hospital/industrial grade disinfectants and deodorizers & no touch cleaning systems
Fire & Water – Cleanup & Restoration™
EQUIPMENT
• Moisture Meters• Water Extractors – Truck Mounted• Dehumidifiers• Air Movers• Hard Wood Floor Drying Devices• Pumps• Generators• Odor Removal – Ozone Machines
Fire & Water – Cleanup & Restoration™
FIRE & WATER DAMAGE CLEANUP & RESTORATION
Fire & Water – Cleanup & Restoration™
FIRE & WATER DAMAGE CLEANUP & RESTORATION
Fire & Water – Cleanup & Restoration™
FIRE & WATER DAMAGE CLEANUP & RESTORATION
Fire & Water – Cleanup & Restoration™
FIRE & WATER DAMAGE CLEANUP & RESTORATION
Fire & Water – Cleanup & Restoration™
FIRE & WATER DAMAGE CLEANUP & RESTORATION
Fire & Water – Cleanup & Restoration™
FIRE & WATER DAMAGE CLEANUP & RESTORATION
Fire & Water – Cleanup & Restoration™
FIRE & WATER DAMAGE CLEANUP & RESTORATION
Fire & Water – Cleanup & Restoration™
FIRE & WATER DAMAGE CLEANUP & RESTORATION
Fire & Water – Cleanup & Restoration™
When fire and water take control of your life,
we help you take it back.
Like it never even happened.®
Independently Owned and Operated
of Peoria & North Central Tazewell County113 Sapp Street
Pekin, Illinois 61554(309) 346-5600