Post on 27-Dec-2015
FEMA
17 Mistakes in Emergency
Plans & How to Avoid Them
Bo Mitchell911 Consulting
President
Police Commissioner (Ret.)
Certified Emergency Manager
CEM, CPP, CBCP, CHCM, CHSP, CHS-V, CHEP CSHM, CFC, CIPS, CSSM, CSC, CAS, TFCT3,
CERT, CMC
Housekeeping
•Emergency Exits
•Copy of Presentation
•Survey
•Cell Devices
Expert Consultant
• Landmark Legal Cases
• Expected Settlements:
$1 Billion Each
• “Failure to Plan”
• “Failure to Train”
Speaker•FEMA•NASRO•CUPIC•NECUSA•NFPA
•ASSE•SHRM•WSO•GOV/SEC
2012
IACLEA
911 Consulting Clients
GE HQSubway HQHyatt Corp HQ Health NetGartner HQSwiss Army HQ
Cablevision
ExxonMobil
Goodrich
Pratt & Whitney
Greenwich Cap
MasterCard HQ
911 Consulting Clients
•14 Secondary
•Western CT Univ.
•Central CT Univ.
GM Renaissance CenterDetroit
Waldorf=AstoriaNY, NY
7 World Trade CenterNY, NY
1 WTC & 7 WTC
POP
Quiz
You?
•Public
You?
•Public
•Private
You?
•Public
•Private
•<2M
You?
•Public
•Private
•<2M
•2M-10M
You?
•Public
•Private
•<2M
•2M-10M
•>10M
You?
•Chief
You?
•Chief
•DoS
You?
•Chief
•DoS
•Dean
You?
•Chief•DoS•Dean•VP
You?
•Chief•DoS•Dean•VP
•Biz Mgr
You?
•Chief•DoS•Dean•VP
•Biz Mgr
•CAO
You?
•Chief•DoS•Dean•VP
•Biz Mgr
•CAO
•CFO
You?
•Chief•DoS•Dean•VP
•Biz Mgr•CAO•CFO•CEO
POP QUIZ
Emergency Plan?
POP QUIZ
1910.34
POP QUIZ
NDRF
POP QUIZ
NFPA
POP QUIZ
NFPA 1600
POP QUIZ
•ICS•NIMS
POP QUIZ
•GAO
•AHRQ
POP QUIZ
•BJS
•NASRO
•NCEF
POP QUIZ
DHS
POP QUIZ
S&P
POP QUIZ
•1910.38•1910.39
Suzanne’s
Law
29 U.S.C. §666(e)
POP QUIZ
HDWSI
85%
POP QUIZ
500 +
Plans
Reviewed
POP QUIZ
OSHA Compliant?
POP QUIZ
OSHA Compliant:
ONE!
FUBAR
Fair Warning
Fair Warning!!!
I Will Be
Candid
“Everything Is Always My Fault”
Biggest Threat?
Biggest Threat
Denial
Mitchell’s 6 Phases of
Denial
6 Phases of Denial
1.It Won’t Happen to ME
6 Phases of Denial1. It Won’t Happen to ME
2.It Won’t Happen HERE
6 Phases of Denial1. It Won’t Happen to ME
2. It Won’t Happen HERE
3.It Won’t Happen NOW
6 Phases of Denial1. It Won’t Happen to ME
2. It Won’t Happen HERE
3. It Won’t Happen NOW
4.If it does Happen, it Won’t Be that BAD
6 Phases of Denial1. It Won’t Happen to ME
2. It Won’t Happen HERE
3. It Won’t Happen NOW
4. If it does Happen, it Won’t Be that BAD
5.If it is that Bad, my Insurance Co. Will Take Care of It.
6 Phases of Denial1. It Won’t Happen to ME
2. It Won’t Happen HERE
3. It Won’t Happen NOW
4. If it does Happen, it Won’t Be that BAD
5. If it is that Bad, my Insurance Co. Will Take Care of It.
6.Ohmygod, Why Didn’t We Plan for THIS
WhyPlan &Train?
RiskNeverSleeps
WhyPlan &Train?
Risk Always
Multiplies
Tell Me:What’s
Required by Law?
Campuses
Compliance
Issues
Emergency Planning
•Authorities•Who Is Covered•Responsible Party
Before You’re a Campus,
You’re a Workplace
Why We Plan
OSHAis not a town in
Wisconsin.
OSHA
29 CFR 1910.34
“Sections 1910.34 through 1910.39 apply
to workplaces in general industry
except mobile workplaces such as vehicles or vessels”
OSHA Exempt?
OSHA Exempt?
• Churches
OSHA Exempt?
• Churches
• Day Care
OSHA Exempt?
• Churches
• Day Care
• 501(c)(3)
OSHA Exempt?
• Churches
• Day Care
• 501(c)(3)
• PDs
OSHA Exempt?
• Churches
• Day Care
• 501(c)(3)
• PDs
• FDs
OSHA Exempt?
• Churches
• Day Care
• 501(c)(3)
• PDs
• FDs
• Feds
OSHA Exempt?
• Churches
• Day Care
• 501(c)(3)
• PDs
• FDs
• Feds
• States
OSHA Exempt?
• Churches
• Day Care
• 501(c)(3)
• PDs
• FDs
• Feds
• States
• City Hall
OSHA Exempt?
• Churches
• Day Care
• 501(c)(3)
• PDs
• FDs
• Feds
• States
• City Hall
• Private Campuses
OSHA Exempt?
• Churches
• Day Care
• 501(c)(3)
• PDs
• FDs
• Feds
• States
• City Hall
• Private Campuses
• Public Campuses
Congress Said
“NO!” to all.
OSHA
Every Employer in US
Shall Have EAP & FPP
Without Exception
Mandatory
OSHA Regulations
29 CFR 1910.38/.39
• Emergency Action Plan
• Fire Prevention Plan
Mandatory
OSHA Regulations
• 29 CFR 1910.151
• 29 CFR 1910.1030
Standard of Care
Mandatory
State Fire Code
“Everything Is Always My Fault”
Standard Used?
NFPA 1600
Standard
NFPA 1600:Recognized in Law by US Congress as
the Standard.
NFPA 1600 Standard
•California
•Florida
•Connecticut
New for 2012
DHS
Regs
New for 2012
DHS has Published New Regs Aimed
Specifically at YOU
(All Pvt-Sector Employers!)
Standard Used?
NFPA 1600
New for 2012
Standard & Poor’s
New for 2012
• S&P Audit Requirements: Review Your Emergency, Disaster Recovery & Business Continuity Plans.
• If you can’t be resilient, then you can’t pay your LOC, mort., loan, etc.
Standard Used?
NFPA 1600
NFPA 1600 Standard
• These Are “Shoulds,” Not “Shalls.”
• BUT, in the Hands of a Litigator in front of a Jury:
The “Shoulds,” turn into “Shalls.”
So….
•OSHA: Shall Create/Train Plans
•NFPA 1600: Contents: All Hazards
All-Hazards
Plan
All-Hazards Planning
This Is Not Your Father’s
Fire
Plan!
All-Hazards Planning
Not Just:
•Fire
•Weather
All-Hazards Planning
1. Shelter in Place
2. Chemical Spills
3. Active Shooter
4. Hostage
5. Headcount
6. Workplace Violence
7. Suspicious Pkg
8. Bomb Threat
9. Search & Seizure
10.Emrgncy Shutdown
11.Earthquake
12.Power Failure
13.Mandatory Evac
14.Terrorism
15.Shelter in Place
All Hazards: Mandatory
• Special Needs Personnel
• Visitors
•Contractors
•Headcounts
• Training
Who is
Covered?
Who Is Covered?
1.Employees (OSHA)
2.All Occupants (Fire Code)
3.Contractors (OSHA)
4.Special Needs (ADA+)
5.Visitors (Prem Liability/FC)
Responsible
Officer?
Responsible Party?
CEOSCOTUS
CEO = Resp Officer
1.Does Your CEO Know This?
CEO = Resp Officer
1.Does Your CEO Know This?
2.Shouldn’t They?
CEO = Resp Officer
1.Does Your CEO Know This?
2.Shouldn’t They?
3.Wouldn’t You?
“Everything Is Always My Fault”
Contractors
• Imbedded
•Short Term
•Cafeteria
•Landscaping
•Cleaning Crew
• IT
•HR
•Security
•Bus
Contractors
•OSHA: You’re the “Host Employer.”
•Shall Treat Them Like FTEs
Contractors
You Can NOT Outsource Risk.
You CAN share it by contract
WhyPlan &Train?
Why Plan?
U.S.: Justice Measured in $
$$
Why Plan?
•U.S.: Justice Measured in $$$
•More Justice? More $$$
Why Plan?
•U.S.: Justice Measured in $$$
•More Justice? More $$$
•Juries Armed: Commas & Zeros
Why Plan?• U.S.: Justice Measured in $$$• More Justice? More $$$• Juries Armed: Commas & Zeros
•Jurors: Most Are
Parents
Cook County Fire
Cook Co. Fire6 Dead
$4-5 Billion
One Meridian Plaza
1 Meridian Plaza
3 Dead$4 Billion
First Interstate Bank
1st Interstate1 Dead
$2 Billion
“Everything Is Always My Fault”
WhyPlan &Train?
Employees
Hate
This
Stuff!
National Research
85%Safety:
MOST Important
Issue at Work
National Research
•85%• Safety: MOST Important Issue at Work
• More Imp than:
»Wages
»Leave
»Sick Days
»Overtime
»Union
What Are the Risks to
YOU?
Threats
3.8 Million
Concussions
YearlyCDC
Threats
25,600,000Adult Diabetics
1 of 9 Americans
Threats
19+ : Sports/Recreation
1.6 million Injuries: All Kinds
66,000 Hospitalized
CDC
Threats
19+ : Sports/Recreation
•73,000 TBIs•10,500 Hospitalized
CDC
Threats
17,000 Students Injured on Buses
per Year(As Reported in Emergency Rooms)
National Coalition for School Bus Safety
Threats
2,200 Fires Yrly in College
Dorms
NFPA
Threats
Tot = 797,500
per Year!
Only 42.5%
are closed with a benign explanation
DOJ
Threats
Bullying
160,000 Kids Stay Out of Classes Every Day Because of the Threat
of Bullying
Threats• 18% of students in
affluent suburban schools have carried weapons to classes• 48% of students in
affluent suburban schools report knowing a friend who carried a weapon to classes.
Weapons in an Affluent Suburban School Study
Threats
• 36.2% of college students: multiple bouts: depression; • 6.6% Seriously considered
suicide• 5.2% Cut/hurt themselves• 1.1% attempted suicide.
ACHA National College Health Assessment 2011
Before You’re a Campus,
You’re a Workplace
Threats
4.1 MMWorkplace Injuries
AnnuallyDOJ
Threats
2 millionWorkplace Violence
Annually
DOJ
Threats
Every Day:
•2 People Murdered
Every Hour •26 Rapes
DOJ
Threats
349,500
HazMat
SpillsNFPA
Threats
HazMat Spills
• 800,000 Shpmnts Daily
• 60,000 Spills Yearly
• Train-on-Vehicle Collision:
Every 90 minutes
DOT & EPA
Threats
10,000Sudden Cardiac
EventsAmerican Red Cross
Threats
1 Million Calls to 911
Every DayNENA
Threats
5,071Workplace
Deaths
OSHA
Threats
111,500
Structural Fires
NFPA
Threats
$2.6 BillionLoss:
Structural Fires
NFPA
Threats
•Chemistry Lab
•Summer Program
•Day Care Program
•After-School Program
Threats
•Volunteers
•Visitors
•Coaches
•Contractors: Cafeteria, Facilities
“Everything Is Always My Fault”
Threats
78%Orgs Out of Biz
In 2 Years
Agility Recovery Solutions
Threats
90%
Can’t Resume: 5 Days
Out of Biz: 1 Year
Agility Recovery Solutions
Campus Readiness:State of the
Art
National Research
•GAO 2007
•AHRQ 2009
•BJS (2004-05)
•NASRO (2001-04)
•NCEF (2008)
National Research
•GAO 2007: F•AHRQ 2009: F•BJS (2004-05): C•NASRO (2001-04): F•NCEF (2008): D
All Nat’l Research: Most Campuses
Under PlannedUnder TrainedUnder ExercisedUnder DrilledDon’t Coord/Train w. Emergency Services
NACUBO
Coord w. Local ES?
Non-Existent for:PlanningTrainingExercises Drills
NASRO
• 92%: “soft targets” for terrorists • 74%: Inadequately
prepared.• 51%: Em plans are not
adequate. National School-Based law Enforcement Survey
NASRO
• 66%: Plans are not exercised • 55%: Staff not receive
training • 65%: Bus drivers not
trained
National School-Based law Enforcement Survey
Emergency Response Planning
WhyPlan?
“Everything Is Always My Fault”
Over-RidingIssue?
Overriding Issue
DENIAL
17 Common Mistakes in Emergency
Plans
Compliance Standards
•OSHA
•State Fire Code
•NFPA 1600
Common MistakesPlanning Ignores:
•Visitors
•24/7/365
•Coaches
•Volunteers
•Substitutes
Common Mistakes
Headcounts & AAs
•Employees
•Visitors
•24/7/365
•CoachesCoaches•VolunteersVolunteers•SubsSubs
Common Mistakes
Headcounts & AAs
• Required by Fed Law for Employees, Everyone!
• Must Have a Real Procedure
• Must be Able to Account for Everyone to Em Services for Any Hazard
Emergency
Team
OSHARequires
Every Emp:Emergency Team
Police /Fire /EMTs are not the 1st responders
Employees are the 1st responders
“Emergencies don’t keep
office hours.”
Size:
Emergency
Team???
Em Team Size
•Too Few Team Members
•NFPA 1600: 1:3 - 1:7
• DHS: 1:5
Common Mistakes
Emergency Team1. Is it Real?
2. Not Clear Cut Who Commands in Absence of Top People
3. Fail to Command Everyone
Emergency Team• Too Small: DHS/NIMS 1:5
•Not Trained
• Too Few Radios
•Not Deployed:All BldgsAll HoursAll Year Long
Recommendation
Train Many Employees As
Emergency Response Team
Training
“Train Everyone…
Including the Band.”
OCEANOS
Oceanos
•1991
•571 Personnel
•Sinking
Oceanos• 1991
• 571 Personnel
• Sinking
•Capt & Crew Abandoned 1st
Oceanos• 1991• 571 Personnel• Sinking• Capt & Crew Abandoned 1st
•They Raised No Alarm!
Oceanos"When I give the order abandon ship, it doesn't matter what time I leave.
Abandon is for everybody. If some
people want to stay, they can stay."
OCEANOS
•7 Hrs to Rescue
OCEANOS•7 Hrs to Rescue
•SA Navy & AF: 16 Helicopters
OCEANOS• 7 Hrs to Rescue• SA Navy & AF: 16 Helicopters
•Tour Director Took Command!
OCEANOS•Tour Director Took Command
•The Band: Emergency Team!
Training
“Train Everyone…
Including the Band.”
Training
When Your Campus Is Struck w an Emergency, You Will Be Accused of
Abandonment Too If You Don’t Have Enough
People Trained.
Emergency Team
•OSHA
•NIMS
“Everything Is Always My Fault”
CommandControl
Communications
Emergency Team
1:5!
Common Mistakes
CommunicationsCells, Land Lands, IT & Power
Will All Fail
How Will You Communicate:
•Headcounts
•Injured Person
•Unfolding Situations
Communications
Only Way:
2-Way Radios
For All
Why We Plan & Train
•Great plans are a smart thing.
•Training is
everything.
Training is Everything
• 737 Canada Fiery Crash Evacuation
No Fatalities
• 737 Greek Fiery Crash55/137 Fatalities
Training is Everything
Difference?•Non-Fatal Crash: 75% were
frequent business flyers• 55 Fatalities: Almost 100%
were 1st-time flyers
Hudson River
Survival was not the result of a miracle…
Hudson River
Survival was
the result of
training.
Common Mistakes
TrainingMandatory
• Train All Personnel
• In Classroom
• Annually & At Hire
• “Qualified” Trainer
(by Experience, Training)
Training• On-screen Can Only Supplement• Must Include:
EmployeesContractorsCoachesVolunteersSubs
How Do We Get People to
Training Sessions?
This Is A Real
Challenge!
Getting Personnel to
Training Is Like Herding
Cats!
Ironic
•98.5% Love Training
• “Why Didn’t You Do This Before?”
• “Can We Train More Than Annually?”
Training Is More Than Training
1.Not Just Training
Training Is More Than Training1. Not Just Training
2.Bond Emps into Safety Culture
Training Is More Than Training1. Not Just Training
2. Bond Emps into Safety Culture
3.Build Emp Awareness
Training Is More Than Training1. Not Just Training
2. Bond Emps into Safety Culture
3. Build Emp Awareness
4.Knock Down Silos
Training Is More Than Training1. Not Just Training
2. Bond Emps into Safety Culture
3. Build Emp Awareness
4. Knock Down Silos
5.Integrate Safety into Their Jobs
Training Is More Than Training1. Not Just Training
2. Bond Emps into Safety Culture
3. Build Emp Awareness
4. Knock Down Silos
5. Integrate Safety into Their Jobs
6.Instill Sense of Responsibility
Training Is More Than Training1. Not Just Training
2. Bond Emps into Safety Culture
3. Build Emp Awareness
4. Knock Down Silos
5. Integrate Safety into Their Jobs
6. Instill Sense of Responsibility
7.Increase Emp Ownership: Safety & Security
Training Is More Than Training1. Not Just Training
2. Bond Emps into Safety Culture
3. Build Emp Awareness
4. Knock Down Silos
5. Integrate Safety into Their Jobs
6. Instill Sense of Responsibility
7. Increase Emp Ownership: Safety & Security
Force Training?
Force Training?
•Force Training All the Time Right NOW!
Force Training Already
•Software•Labs•Facilities•Mntnce
•EHS•SOs•PD•Sex Hrmt
Force Training?
• Force Training All the Time Right NOW!
•If Em Training is Required by Fed Law…
Force Training?
• Force Training All the Time NOW!
• If Em Training is Required by
Fed Law… isn’t it a condition of employment?
Recommendations
1.Must Get CEO Buy-in
2.Must Mount Marketing Plan
3.Must F/U
4.Must Police
Common Mistakes
Bullying
•Policy: “We’re Against it”
•No Hard Procedures
•No Reporting
•No Training
Common Mistakes
Buses
•Most Bus Companies Do Not Fulfill Their Own Training Rquiremnts
•What’s in Your Contract?
• Should Be All Hazards
Common Mistakes
Theater/Stage• Dangerous Places
• Need a Safety Plan
• Need Training:Faculty/StaffStudentsVolunteers
Common Mistakes
Field Trips• More Than a Signed Release
• You Are Totally Responsible Near, OOS & Abroad
• Written Plan: Address Behaviors & Responses of Students & Adults
• Training: Critical
• Command/Control/Comnctns
Common Mistakes
Stadium• Needs Stnd-Alone Pln• Never Exercised• Never Drilled• Always Hated
Common Mistakes
Evacuation Maps
•Required by Law
•Must be for Every Employee from Any/All Parts of Every Building
Evacuation Maps
OSHA
29 CFR 1910.38
29 CFR 1910.36
29 CFR 1910.37
Common Mistakes
HazCom: MSDS• OSHA: Employee Right to Know• You Must Have a HazCom Plan• Plan Must be Trained At Least
Once to All Employees AND when any new Chemicals Are Introduced.• Most Cited OSHA Reg/Fine
HAZCOM
29 CFR 1910.1200
Common Mistakes
Medical Emergency• Establish Standard of Care
• Employees, Visitors, etc.
• When to Call 911
• 1st Aid Training? 4 Min Rule
• Prohibit Transport Off Premises
• Who is Trained/How Many
Medical Emergency
1st Aid:
29 CFR 1910.151
Bloodborne Pathogens:
29 CFR 1910.1030
Common Mistakes
Special Needs• Required by St. & Fed Law
• Emp, Volunteers, Visitors
• 2011 Changes: Regs
• Pregnant, Move Slowly, Hard of Hearing, No English…
• Temporarily on Crutches, etc.
• Integrate into Emergency Team
Special Needs1.ADA 28 CFR 36
2.ADA Guidelines
3.ANSI A117.1
4.DHS Exec Order 13347
5.NFPA 507
6.NFPA 101
7.NFPA 1600
Suzanne’s
Law
Suzanne’s Law
Amber Alert:
College & Universities
Missing Students
12,000Recorded
NCIC
Suzanne’s Law
• 31 December 2005
•Mandatory: 18-21 Missing
•No Waiting Period
•Must Investigate
•Report: NCIC
Common Mistakes
Plagiarism•Dangerous & Illegal
• “Site Specific”
•Copy an “F” Student,
Get an “F”
• Titanic Liabilities
Common Mistakes
Plans Out of Date
•No Annual Review
•Best Practices
•New Laws/Regs
•Training/Drills
Common Mistakes
“No One Cares”
•Common Belief
•200,000 Calls: OSHA
•Costs: Fines +Sr.Time +Lawyers
Common Mistakes
“No One Cares”
OSHA Enforces
Whistleblower Law for 19 Agencies
Common Mistakes
“No One Cares”
•“Failure to Plan”•“Failure to Train”
Common Mistakes
“No One Cares”
29 U.S.C.
§666(e)
Common Mistakes
“No One Cares”
•Negligence Presumed
•Courts Love NFPA
Common Mistakes
“No One Cares”
“There are precautions so imperative that even their universal disregard will not excuse omission”
US Supreme Court
“Everything Is Always My Fault”
Common Mistakes
“We’ve Had No Incidents”
“We’re a Family”“We’ve Been
Lucky”
Common Mistakes
“Luck Is Not a Strategy”
WhyPlan &Train?
Why Plan & Train?
•Protect Your
Brand
Why Plan & Train?
•Protect Your Brand
•Parents Suing USC
Why Plan & Train?
•Protect Your Brand
•Parents Suing USC
•USC “Lied”
Why Plan & Train?
• Protect Your Brand
• Parents Suing USC
• USC “Lied”
•Promised Safe Campus
Why Plan & Train?
• Protect Your Brand• Parents Suing USC• USC “Lied”• Promised Safe Campus
•2 Kids Dead
ROI?
ROI
•If We’re Never Hit, our ROI is Zero…Thank God!
ROI• If We’re Never Hit, our ROI is Zero…
Thank God!
•If We Are Hit, Our ROI Is Measured in the 10s of Millions!
ROI1.Protect Brand
ROI1.Protect Brand
2.Protect People
ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
4.Protect Productivity
ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
4.Protect Productivity
5.Protect $$$
ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
4.Protect Productivity
5.Protect $$$
6.85% ID Safety
ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
4.Protect Productivity
5.Protect $$$
6.85% ID Safety
7.98.5 Love This Stuff
ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
4.Protect Productivity
5.Protect $$$
6.85% ID Safety
7.98.5 Love This Stuff
8.Parents Love This 2
ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
4.Protect Productivity
5.Protect $$$
6.85% ID Safety
7.98.5 Love This Stuff
8.Parents Love This 2
9. Bond Emps into Safety Culture
ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
4.Protect Productivity
5.Protect $$$
6.85% ID Safety
7.98.5 Love This Stuff
8.Parents Love This 2
9. Bond Emps into Safety Culture
10.Build Emp Awareness
ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
4.Protect Productivity
5.Protect $$$
6.85% ID Safety
7.98.5 Love This Stuff
8.Parents Love This 2
9. Bond Emps into Safety Culture
10.Build Emp Awareness
11.Knock Down Silos
ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
4.Protect Productivity
5.Protect $$$
6.85% ID Safety
7.98.5 Love This Stuff
8.Parents Love This 2
9. Bond Emps into Safety Culture
10.Build Emp Awareness
11.Knock Down Silos
12.Integrate Safety: Their Jobs
ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
4.Protect Productivity
5.Protect $$$
6.85% ID Safety
7.98.5 Love This Stuff
8.Parents Love This 2
9. Bond Emps into Safety Culture
10.Build Emp Awareness
11.Knock Down Silos
12.Integrate Safety: Their Jobs
13.Instill Sense of Responsibility
ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
4.Protect Productivity
5.Protect $$$
6.85% ID Safety
7.98.5 Love This Stuff
8.Parents Love This 2
9. Bond Emps into Safety Culture
10.Build Emp Awareness
11.Knock Down Silos
12.Integrate Safety: Their Jobs
13.Instill Sense of Responsibility
14.Incr Emp Ownership
Summary
RiskNeverSleeps
Risk Always
Multiplies
Threats
•4.1 MM Injuries
•2 MM WPV
•349,500 Haz Spills
Threats
•10,000 Attks
•1 of 9: Diabetes
•1 MM Calls: 911
Threats
•111,500 Fires
•$2.6 B Fire Loss
Threats
•800,000 Haz Shipments/Day
•60,000 Spills/Year
•Every 90 Mins:
Train on Vehicle
Threats
19+ : Sports/Recreation
•73,000 TBIs•10,500 Hospitalized
CDC
Threats
17,000 Students Injured on Buses
per Year(As Reported in Emergency Rooms)
National Coalition for School Bus Safety
Threats
2,200 Fires Yrly in College
Dorms
NFPA
Threats
Tot = 797,500
per Year!
Only 42.5%
are closed with a benign explanation
DOJ
Threats
Bullying
160,000 Kids Stay Out of Classes Every Day Because of the Threat
of Bullying
Threats
• 36.2% of college students: multiple bouts: depression; • 6.6% Seriously considered
suicide• 5.2% Cut/hurt themselves• 1.1% attempted suicide.
ACHA National College Health Assessment 2011
Threats
•16% of college students report multiple bouts of depression; •1% attempted suicide.
ACHA National College Health Assessment
Threats
•78% w/o a Plan: Out of Biz: 2 Yrs
•90%: If Can’t Op in 5 Days Out of Biz in 1 Yr.
17 Common Mistakes in Emergency
Plans
1. Compliance
Emergency Action &
Fire Prevention Plans
Authorities?
OSHASt/City Fire CodeCourts/Juries•Premises Liability•Case Law
Who Is Covered?
Employees (OSHA)All Occupants (Fire Code)Contractors (OSHA)Special Needs (ADA+)Visitors (Prem Liability/FC)
2. Resp Party:
CEO
Responsible Party?
CEOSCOTUS
CEO = Resp Party
Does Your
CEO
Know This?
3. All-Hazards
Plan
Standard Used?
NFPA 1600
Compliance Standards
New: 2012•New DHS•S & P
3. All-Hazards Planning
Shelter in Place Chemical Spills Active Shooter Hostage Headcount Workplace
Violence Suspicious Pkg
Bomb Threat Search & Seizure Emrgncy Shutdown Earthquake Power Failure Mandatory Evac Terrorism Shelter in Place
All-Hazards Planning
• Summer Prog
• After-School
• Day Care Prog
• Theater Safety
• Shop Safety
• Fall Protection
• Spill Clean-Up
• Lab Safety
• Visitors
• Contractors
• Volunteers
• Field Trips
• Trips Out of St
• Trips Abroad
Common Mistakes
•Focus: Studs Only•Drills•Headcount•Emergency Team•Communications
Common Mistakes
•Buses•Evacuation Maps•HazCom/MSDS•Theater/Stage•Medical Emerg.
Common Mistakes
4. Special Needs
Personnel
Common Mistakes
5.Visitors
6.Coaches/Vols
Common Mistakes
7. 24/7/365
8. Headcounts
Common Mistakes
9. Training: Emergency Team All Employees Studs as Emps PT & Volunteers
Common Mistakes
10.Emergency Team:
Required by Law
Common Mistakes
10.Size of Em Team1:5Too Few Commanders
Common Mistakes
11.Communications Cells/PTT/Land Lines
Won’t Work 2-Way Radios
Mandatory
Common Mistakes
12.HazCom
13.Evac Maps
Common Mistakes
14.Plagiarism
15.Out of Date
Common Mistakes
16.“No One Cares”
17.“Luck is Not a Strategy”
$1 of Prevention
=$10 Million of
Cure
•Threats: Manifest
•Threats: Manifest
•Vulnerabilities: Ubiquitous & Foreseeable
•Threats: Manifest
•Vulnerabilities: Ubiquitous & Foreseeable
•Responsibility: Absolute
•Threats: Manifest
•Vulnerabilities: Ubiquitous & Foreseeable
•Responsibility: Absolute
•Liabilities: Titanic
•Threats: Manifest
•Vulnerabilities: Ubiquitous & Foreseeable
•Responsibility: Absolute
•Liabilities: Titanic
“Everything Is Always My Fault”
Challenge
This is a huge, ugly
job.
Huge Job
Long To-Do ListBig ResponsibilityFew ResourcesNo One Wants to Do ThisNo Support from Mgmt
Resources
TimeMoneyPeople
ExpertiseExpertise: Internal : Internal or or ExternalExternal
Mgmt Mgmt SupportSupport
HDWSI
HDWSI
How Do We Sell It?
HDWSI
•Planning•Training•Drills•Exercises
HDWSI
•Board•Faculty•Parents
Getting It Done Is Tough!
The Scariest Word at Any Org?
NOT:“Cost” or“Price” or
“Budget” or“Headcount”
Scariest Word?
Change!
In all Orgs, Change Almost Always Occurs Because of…
Blunt Force Trauma from the Outside…
…Never by Inspired
Leadership from the Inside…
HDWSI
“JAWS”
“Jaws”: Cultural Earthquake
• 1975: 1st Hollywood Blockbuster
• $260,000,000: 90 days
• 130MM: All US Adults 18+
• Scared the @#%* out of America
• Music Recognized Today Worldwide
• Denial
HDWSI
“JAWS”:About
Denial
“Jaws”: Cultural Earthquake• “Won’t Close the
Beaches” = $$$• “Can’t Hire More
Lifeguards” =$$$• “I’ve Never Seen this Shark”• “Are You Sure We Have a
Problem?”
We Never See the Monster in the 1st 60
Minutes
HDWSI?
“We Need a Bigger Boat!”
Recommendations
We Need a Bigger Boat
We Need a Bigger Boat
1.Abandon Denial
We Need a Bigger Boat
1.Abandon Denial
2.Recognize Titanic Threats
We Need a Bigger Boat
1.Abandon Denial
2.Recognize Titanic Threats
3.Alert Your Captain
We Need a Bigger Boat
1.Abandon Denial
2.Recognize Titanic Threats
3.Alert Your Captain
4.Assess Your Boat
We Need a Bigger Boat1. Abandon Denial
2. Recognize Titanic Threats
3. Alert Your Captain
4. Assess Your Boat
5. Get Compliant
We Need a Bigger Boat1. Abandon Denial
2. Recognize Titanic Threats
3. Alert Your Captain
4. Assess Your Boat
5. Get Compliant
6. All-Hazards Plan
We Need a Bigger Boat1. Abandon Denial
2. Recognize Titanic Threats
3. Alert Your Captain
4. Assess Your Boat
5. Get Compliant
6. All-Hazards Plan
7. Train the Band
We Need a Bigger Boat1. Abandon Denial
2. Recognize Titanic Threats
3. Alert Your Captain
4. Assess Your Boat
5. Get Compliant
6. All-Hazards Plan
7. Train the Band
8. Exercise
ActionPlan
Recommendations
1.Inside Allies
Recommendations
1.Inside AlliesLegalInsurance
Recommendations
2.Outside Audit
Recommendations
2. Outside AuditFire MarshalPoliceInsurance Co.Other Expert
Recommendations
3.Tabletop Exercise
Recommendations
3.Tabletop ExerciseOutsiderInsider
Recommendations
1. Inside Allies
2. Outside Audit
3. Tabletop Exercise
HDWSI
• It Won’t Be Easy
•But, That’s Our Mission
•Safety: All Prsonnel
“We Need a Bigger Boat!”