Post on 05-Apr-2018
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Capital Domains
Fundamentally thereare three domains of
capital that need to becontinuously developedto achieve a high levelof OrganizationalCapital.
Physical
Social
Human
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Building Components
Three components
are used to buildorganizationalcapital.
Internal
External
Leadership
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Leadership Excellence
How do we strive tobecome better
leaders? Understanding
Assessing
Improving
Internal
External
Leadership
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UnderstandingTwo Questions?
What do we know about our leadership abilities?
What do others know about our leadership abilities?
Unknown Known
* Based on the Johari Window of Interpersonal Development
Known
Self
Others
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Known v. Unknown
Facade Arena
Unknown Blind Spot
Unknown Known
* Based on the Johari Window of Interpersonal Development
Known
Self
Others
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Moving Towards Known
Facade Arena
Unknown Blind Spot
Unknown Known
* Based on the Johari Window of Interpersonal Development
Known
Self
Others
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Assessing
Observed behaviors
Anonymous
Easy to administer Results for your use
Multi-rater strategy
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Multi-Rater
Direct Reports
Peers
Self
Supervisor
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Single v. Multi-Rater
Single-Sourcemay.
Be self-serving
Reflect bias
Not have observed
Avoid confrontation
Vary from source
Multi-rater tend to.
Have balance
Remove bias
Be those who know
Promote honesty
Present fuller picture
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Use of
1. Identification of areas of strength and concern
2. Comparison to peer group3. Creation of Personal Development Plan (PDP)
4. Build Organizational Capital
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Process
Introduction Distribution Collection Consultation
Creation (PDP)PresentationRevision
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Distribution Packets
360 Feedback Packets Include:
Introductory Letter
Frequently Asked Questions
Individual Instructions
Signature Sheet
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Collection
All On-line
Battery of Items and Open-ended sections
Requires Access Code
After 1st week you are asked to remind participants You are given access codes to handle lost instructions
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Consultation
Understanding the data (What do the
numbers and comparisons mean?)
Dealing with the information (Am I
surprised or does this confirm what Ithink?)
Raising new question (Why do others
view me this way?)
Addressing the 360 feedback data (Whatdo I do next?)
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Creation of
Personal Development Plan Reflect on results
Set priorities
Create action plans and timelines Anticipate barriers
Act on the plan
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Presentation and Revision
Identify Best Practices from Results
Presentation of Best Practices
Use data to revise PDP
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Process
Introduction Distribution Collection Consultation
Creation (PDP)PresentationRevision