Facebook - form Novelty to Necessity

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Transcript of Facebook - form Novelty to Necessity

Facebook: From Novelty to Necessity

Leveraging the Value of Social Media Marketing

PANO 2012

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

How Pages Work Overview

•  What’s new on Facebook

•  Strategies for using Facebook in your organization

•  Tactics for reaching your goals

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

POLL

•  POLL: Does your organization have a Facebook page? •  Yes No

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

How Pages Work Pages vs Groups

– Why Choose a Page

•  Content from Page not Profile •  Post updates on users’ wall •  Organization to person

interaction •  Indexed by search engines •  Applications •  Analytics

Post from a Profile

Post from Page

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

How Pages Work Pages vs Groups

– Why Choose a Page

•  Content from Page not Profile •  Organization to person

interaction •  Add Apps and Applications •  Post updates on users’ wall •  Indexed by search engines •  Applications •  Analytics

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

How Groups Work Pages vs Groups

– Why Choose a Group

•  Content from a Profile •  Can be private and

secret •  Can set up an event •  Can share documents

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Converting Profile > Page NEW! You can change your profile or group into a page.

https://www.facebook.com/ help?page=213602951 994043

This does not work for Groups

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s New

Facebook Constantly Evolves •  Timeline

•  Apps

•  Message

•  Scheduling

•  Analytics

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s New

Timeline •  Cover •  Apps •  History •  Pinning

Posts

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s New

Timeline •  Cover •  Apps •  History •  Pinning

Posts

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s New

Timeline •  Cover •  Apps •  History •  Pinning

Posts

Old: iFrame Page

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s New

Timeline •  Cover •  Apps •  History •  Pinning

Posts Old: iFrame Page viewed in Timeline

Since launching their open graph integration less than a month ago, the number of Facebook users visiting Pinterest every day has increased by more than 60%. Source: Facebook Developers Blog 2/12

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s New

Timeline •  Cover •  Apps •  History •  Pinning

Posts

New width = 810 px

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s New

Timeline •  Cover •  Apps •  History •  Pinning

Posts “Fan-Gating” or “Like-Gating” now only works through App pages"

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s New

Timeline •  Cover •  Apps •  History •  Pinning

Posts

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s New

Timeline •  Cover •  Apps •  History •  Pinning

Posts

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s New

Timeline •  Cover •  Apps •  History •  Pinning

Posts

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s New

Page Messaging

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s New

Page Messaging

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s New

Scheduling Posts •  Write posts to

appear in the future

•  Can’t see or manage future posts

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s New

Analytics

Simpler ways to track impact

PEOPLE REACHED

LIKES, COMMENTS, SHARES

POSTS

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s New

Analytics

Simpler ways to track impact

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Strategies

What is your Goal?

•  Conversation

•  Promotion

•  Research

•  Customer Service

•  Website Visits

•  Fundraising

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

POLL (create a Poll of this slide)

What is your Goal? (let people choose more than 1)

•  Conversation

•  Promotion

•  Research

•  Customer Service

•  Website Visits

•  Fundraising

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

How Will You Get There?

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Custom Page Programming “Apps” •  Builds brand •  Adds website-

like functionality •  Most functionality

handled though Apps

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Custom Page Programming “Apps”

•  Build Interest •  Promote Sharing

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Custom Page Programming “Apps”

•  Pledge •  Petition •  Gather Support

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Custom Page Programming “Apps”

•  Contests should be run from an App tab or using a 3rd party software

•  Running contests on your News Feed is against FB policies

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Custom Page Programming “Apps”

•  Get email subscribers

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Custom Page Programming “Apps”

•  Do it yourself tool •  Free for pages up to

2000 fans

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Not to be confused with “Applications”

•  YouTube •  Twitter •  Post documents

with Scribd

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Not to be confused with “Applications”

•  YouTube •  Twitter •  Post documents

with Scribd •  And more…

http://www.involver.com/applications/

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Not to be confused with “Applications”

•  YouTube •  Post documents with

Scribd

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Make the most of Photos •  New Timeline

features allow for bigger images and album display

•  Ad captions to every image

•  Re-share photos individually when appropriate

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Make the most of Photos •  Add visual captions

with Photoshop or FotoFlexer

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Make the most of Photos •  Not every photo

has to be a “picture” •  Try Infogr.am for

infographics •  Post publications,

marketing and invitations

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Poll

Has Facebook been helpful to you in Fundraising?

Yes No

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Fundraising •  Causes Application •  App Page •  User Sharing •  Soft Sell

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Fundraising •  Causes Application •  App Page •  User Sharing •  Soft Sell

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Fundraising •  Causes Application •  App Page •  User Sharing •  Soft Sell

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Get offsite Integration with Social Plugins •  Let visitors to

your website and/or blog connect and interact with Facebook

https://developers.facebook.com/docs/plugins/

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Tactics

Get offsite Integration with Social Plugins •  Let visitors to

your website and/or blog connect and interact with Facebook

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Buzz

Sponsored Posts Live •  Pay for placement at

the top of Fans’ News Feeds

•  Promote posts within 3 days

•  Posts will be labeled as "Sponsored”

•  400 Likes needed to qualify

https://www.facebook.com/help/promote/

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

What’s Next?

Integrate Facebook into communication strategy •  Make sure you read the page rules —

https://www.facebook.com/page_guidelines.php

•  Identify its purpose in your program — Why do this with FB and not something else?

•  Which FB tactics will help you reach your goals?

•  Which of your current tactics can support your efforts?

•  What time, personnel and budget need to be invested?

Facebook: From Novelty to Necessity — Leveraging the Value of Social Media Marketing

Thank You

Beth S. Brodovsky, President Iris Creative | Communications Build Community 610-567-2799

Connect at: beth@iriscreative.com www.iriscreative.com www.linkedin.com/in/bethbrodovsky www.twitter.com/bethbrodovsky www.facebook.com/iriscreative