Export University Digital Marketing 101

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This presentation was a brief introduction to digital marketing for small and medium businesses in NC considering exploring international exporting, hosted and sponsored by the US Commercial Service within the Department of Trade.

Transcript of Export University Digital Marketing 101

The Borderless Internet: Your Marketing Gateway to

Customers Home and AbroadK. Melissa Kennedy

Innovative Marketing Pioneer

Ester Mae Marketing

May 16, 2013

In This Presentation

Why Digital Marketing Matters? Both Domestic and International

Speed Digital Marketing Workshop Website Search Email Video Social Media Mobile

Summary

Why Digital Marketing Matters? Both Domestic and International

PURCHASE DECISIONS START ONLINE

“80% of buyers research online

to inform purchase.”

~PWC2012

The Borderless Internet: Your Marketing Gateway to Customers Home and Abroad

Billions of Customers Waiting

2.4 Billion Internet Users Worldwide =

2.4 Billion Prospects

2.2 BILLION email users; 144 BILLION email traffic per day

634 MILLION Websites; 51 MILLION added in 2012 alone

40 BILLION hours of video watched on YouTube per month

Now more than 1 BILLION users on Facebook – 2.7 Billion Likes a Day

1.2 TRILLION Google Searches in 2012

200 MILLION active users on Twitter

1.1 BILLION smartphone users

Global Business Reality

Digital Marketing 101

Where to start?

Well-defined Business Goals

Website

Search

Email

VideoSocial

Mobile

Digital Marketing Components

Your website is the virtual front door

Top 3 priorities for Website Create simple, easy navigation Educate thru content Call to Action

Open Source, Self Publishing Tools & Inexpensive Hosting make it possible

Online Presence: Your Website

“Google” is now a verb in the dictionary

2 Types of Search Paid Organic

Top 3 Priorities for Search Think like a customer/user Keyword-rich content Experiment

Online Presence: Search

Email is still best e-media for sales conversion

Top 4 Priorities for Email Opt In – Permission #1 Subject line matters most Consistency in frequency Personalization

Online Presence: Email

Video offers a dynamic virtual introduction

Top 3 considerations for Video Shorter the better – 60

seconds sweet spot More engaging Higher responses

Online Presence: Video

Social Media: Think online cocktail party

Top 4 Considerations for Social Media Engagement –

Conversation Transparency and

authenticity Consider your audience

and prioritize Content is king

Online Presence: Social Media

Tablets and smartphones crushing it

Top 3 considerations for Mobile Screen size is smaller Different options for

interaction What action do you want

your prospect/customer to take?

Online Presence: Mobile

Marathon Mentality

Small steps to

success!!

Your customers are online Digital Marketing solves many geographic issues Start with business goals Website is your virtual hub Drive traffic thru other channels

Search, Email, Video, Social, Mobile Don’t forget it is a conversation

Summary

K. Melissa KennedyResults-Oriented Marketing Pioneer

@kmelissakennedyhttp://estermaemarketing.comkmk@estermaemarketing.com

www.linkedin.com/in/kmelissakennedy