Experts by Experience Research Group

Providing user perspectives on research and evaluation projects

in KMPT

Who we are

• Nigel Beswick, Chair and Co Chair of KMPT Clinical Effectiveness group

• Will Cartwright, Expert by Experience

• Fiona Hood, Expert by Experience

Formed in 2008 after KMPT R&D committee invested in research training for service users by Christchurch Uni.

2009 - 2010

• KMPT conducted Appreciative Enquiry in User Involvement lead to increased membership

• Service user chair appointed

2010 - 2011

CQUIN to conduct service user evaluations:•Patient experience of PICU

•Physical health support

•Carers transport issues in visiting loved ones in hospital

•Recovery Focus in KMPT

•Signposting to self help support and user forums

•Experience of using self directed support

•Patients experience of psychiatric consultations

2011 - 2012

•TGU project

•Following up action plan from previous

•Developing literature and poster

•Other small projects including real time surveys

2012 - present

•Links with academic partners

•Increased real time survey work

•Experience of MHLD outpatient appts

•Drs communications survey

•Community services feedback

•Care Planning engagement project

Future plans

• Marketing service,

• Achieve dedicated service user research staff

• Develop user led research

• Further Community Survey work