Estar Mais Próximo do Cliente

Earnings Release 4Q13

Opening3 New DCs

MarketplaceStart

BITInauguration

Uniconsult/ Click-RodoAcquisition

Jun/13 Aug/13 Oct/13Abr/13 Nov/13 Dec/13

Fashion Launch

Ideais/Tarkena

Acquisition

ÉpocaReclame

AquiAward

AMBEV OnlineStore

2013 IN REVIEW

May/13

Earnings Release

1Q13

Earnings Release

2Q13

Earnings Release

3Q13

Jan/14

Capital Increase

AnnouncementR$ 2.38 Bi

Mar/14

[B] SellerLaunch

Earnings Release

4Q13

+29% GR

+25% GR

+24% GR

+35% GR

2

FIDC R$ 1.3 Bi

UpgradeRating

AA-

Jul/13

+24%

Margem Bruta

R$ 317,0 MILHÕES

26,2% (RL)

3

Net Revenue

R$2,079.2 MM

+30.4%

Gross Revenue

R$2,366.2 MM

+29.4%

EBITDA Margin

7.8%

+0.6 p.p.

Adjusted EBITDA

R$162.5 MM

+42.4%

Gross Margin

24.2%

+1.1 p.p.

Gross Profit

R$503.0 MM

+36.4%

4Q13 CONSOLIDATED RESULTS

+R$1.5 Billion

(2013 Added Value)

2013 RESULTS: CONSOLIDATION OF MARKET LEADERSHIP

4

R$7.0 Billion

(2013 revenues)

+28.5%2013 Growth

5

CAPITAL INCREASE OF R$ 2.38 BILION

NEXT STEPS

CADE Approval General Shareholder’s Meeting Subscription

LASA+ Tiger

Price per ShareR$ 25.00

Improve theCapital

Structure

Amortize Partof the Debt

Invest in theBusiness

AccelerateGrowth

B2W DIGITAL LAUNCHES THE WEB SERVICES PLATFORM [B] SELLER

Complete solution for virtual stores: Backoffice and Webstore in asingle platform.

6

Backoffice

+ =Webstore

Purchase

Inventory management & WMS

Request Workflow

Billing and invoice approval

Transportation management

Return and exchange

Accounts payable

Interface with marketplace

Financing

Curtomer service: chat, e-mail and telephone

Products catalogs

Checkout and One stop check out

Layout 100% customizable

SEO

Customer management and clustering

Multidomain and multisite

Full promotional

Social Network

Mobile

Telephone sales

B2W DIGITAL WILL OPERATE “KM DE VANTAGENS” ONLINE STORE

7

“KM DE VANTAGENS” NOW IS OPERATED BY SHOPTIME

Further, the operation will allow the Ipirangaloyalty program participants to change the KMs(points) for Shoptime products and the customerscan gain KMs after buying in Shoptime website andtelephone sales.

B2W DIGITAL ANNOUNCES THE LAUNCH OF 4 PRIVATE LABEL BRANDS

78

PRIVATE LABEL BRANDS

SUBMARINO IN CAMPUS PARTY 2014

9

1ST IN CUSTOMER SERVICE

10

2013 Época Reclame Aqui Award

eBit Diamond RA 1000 Seal 2013 Top of MindInternet Award

Preferred BrandZ Generation

We ended 2013 as the

1st in customer service! ;)

11

MARKETPLACE OPERATION IN SUBMARINO

Best Service

Best Technological Platform

Highest Traffic in Latin America

Largest Product Assortment

Everything in One Place

12

MindBest shopping experience, offering the bestproducts, the best prices and the bestnavigation within our sites, facilitating the wholepurchasing process of the customers.

TV CHANNL+

WEB SITE

CHECKOUT VARIETY:

HeartBest customer service, delightingcustomers, being agile and efficientin solving potential problems.

R$ 1BILLION+

HomeBetter delivery service, being closer tocustomers’ homes, ensuring a faster and morereliable delivery.

“To get closer to the customer"

3 YEAR INVESTMENT PLAN: 2013, 2014 AND 2015

LONG TERM VIEW

13

Focus

TalentsMove Fast

Passion

Creativity

Dynamism

TO BE THE BIGGEST AND MOST BELOVEDDIGITAL COMPANY IN LATIN AMERICA...

IntensiveInvestment

Innovation

4Q13 Results Teleconference and Webcast

B2W DIGITAL Investor Relations Team

www.b2wdigital.com

ri@b2wdigital.com

Telephone: +55 (21) 2206.6000