ER&L 2011 - Innovative eResource Workflow Strategies

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Panel Presentation at Electronic Resources & Libraries Conference 2011 ~ Kelly Smith and Laura Edwards, Eastern Kentucky University: "Managing eResource Workflow with Drupal" ~Xan Arch, Reed College: "Ticketing Systems for Tracking E-Resources Workflow" ~Ben Heet, Notre Dame: "CORAL: An Open Source Solution for eResource Management" ~Robert McDonald and Lori Duggan, Indiana University: "Enabling Flexible E-Resources Workflow with Kuali OLE"

Transcript of ER&L 2011 - Innovative eResource Workflow Strategies

Innovative eResource Workflow StrategiesER&L Conference

March 1, 2011

Kelly Smith and Laura Edwards, Eastern Kentucky UniversityManaging eResource Workflow with Drupal

Xan Arch, Reed College Ticketing Systems for Tracking E-Resources Workflow

Ben Heet, Notre DameCORAL: An Open Source Solution for eResource Management

Robert McDonald and Lori Duggan, Indiana UniversityEnabling Flexible E-Resources Workflow with Kuali OLE

http://dilbert.com/strips/comic/2009-10-11/

Managing eResources Workflow Using Drupal

ER&L 2011

Kelly Smith and Laura EdwardsEastern Kentucky University Libraries

eResource Quick Links:

Off Campus AccessLinking to Library ResourcesCurrent TrialseJournalseBooksStreaming VideosKnown Problems

*Report a Problem*

Patron View

eResource Quick Links:

Off Campus AccessLinking to Library ResourcesCurrent TrialseJournalseBooksStreaming VideosKnown Problems

*Report a Problem*

Patron View

Selective display based on status

Inheritability

Platform-specific inherited fields Vendor Contact Info Linking to Library Resources Stats Login Info Stats & Sushi Setup Location of Stats SFX Base URL Mobile Options Accessibility

flickr.com/photos/billward/425420616/

Drupal workflow module will be incorporated to track tasks for new resources. http://drupal.org/project/workflow

Status boxes in admin portal to track “in progress” resources

Embeddable videos

Weighting of resources

Reporting capability

More…

In Development…

Live demo…http://library-dev.eku.edu/user

Follow our progress http://library-dev.eku.edu/

Kelly Smith kelly.smith2@eku.eduLaura Edwards laura.edwards@eku.edu

Ticketing systems for tracking e-resources workflow

ER&L 2011

Xan Arch Collection Development Librarian

Reed College Library

Enterprise-level bug tracking software from Atlassian

Already in use in our Digital Library department

Standardized Centralized Transparent

Each order goes through the same stepso In Progress – Licensingo In Progress – Ordering o In Progress – Electronic Resources o In Progress – Metadata

JIRA notifies the department or individual by email when they are required to act on an issue

Standardized

The web form

Centralized

Display in Wiki

Transparent

Batch MARC loading requests

Workflow for purchasing microfilm to replace newspaper archives

New proxy requests

Communication between library reference desk and IT department for patrons who need computer support

Other Uses

Ben HeetUniversity of Notre Dame

CORALAn Open Source Solution for

eResource Management

ER&L 2011Austin, TX

What is the lifecycle of an electronic resource?

Can you just tell me when to turn?!

CORAL Workflows

In 500 ft turn left, … Keep right … Process the order now… Don’t forget to sign the license… Time to activate the resource… Arriving at destination…

A series of emails and task queues which remind people to do their part

How does it work?

Create your workflow rules…

How this plays out for staff…

Users check their queue for new tasks…

Will be in someone’s queue, until all steps are complete.

open source administration software for education

o leOpen Library Environment

Electronic Resources & Libraries Conference 2011Feb 28-March 2, 2011 - Austin, TX

open source administration software for education

Enabling Flexible E-Resources Workflow with Kuali OLE

Lori DugganElectronic Resources Librarian/Kuali OLE User Story

Team - Indiana University

Robert H. McDonaldExecutive Director, Kuali OLE – Indiana University

open source administration software for education

What is Kuali OLE?

• Kuali Foundation (http://www.kuali.org) - is a growing community of universities, colleges, businesses, and other organizations that have partnered to build and sustain open-source software for higher education, by higher education.

• Kuali: Kitchen wok - humble utensil that plays an important role in the successful kitchen.

• Kuali + OLE (Open Library Environment) (http://ole.kuali.org)– An open partnership among academic libraries seeking to provide for

their evolving needs through the delivery of next generation library management systems and software.

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Kuali OLE Partners

open source administration software for education

Kuali OLE Software Components

1. New Software being developed by our partner HTC Global Services, Inc., OLE Functional Council and OLE Core Team.

2. Kuali RICE – middleware that supports a services oriented architecture and an enterprise service bus – ex. Workflow management, notification, identity management, also support for legacy systems.

3. KFS (Kuali Finance System) – can serve as complete finance system for university or other non-profit – Kuali OLE is using core components to drive our overall select and acquire process.

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IU Current ERM Workflow

• Simple Database Purchase– Communication Based (Group Email Account)

• Vendor Negotiation– Price– If Yes then

• Review License – make changes• Return License with Purchase Order

– Make a Purchase Order in SIRSI System and encumber funds• Activation Information• Invoice from Vendor• Fully Executed License• All communications kept in printed file folder for long-term access

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IU ERM Workflow on Kuali OLE

• All internal library communications will be managed by– Kuali RICE

• e-doc workflow which is part of KEW (Kuali Enterprise Workflow Engine)

– All note fields would be based in web interface system

– Once purchase order is established EDI could happen directly from Kuali RICE or could be moved to university purchasing system for approval

open source administration software for education

open source administration software for education

Requisition Entry

open source administration software for education

Item and Accounting Info

open source administration software for education

Notes Fields for Long-Term Communication Retention

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Ad Hoc Routing – Selectors or Other Approvers

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Action List – Critical for Notification and Approval

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Print PO or EDI to Vendor

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Contact Us!

• Kuali OLE Website: http://ole.kuali.org• Follow Us on Twitter: @kualiole• Follow Us on Linkedin: http://www.linkedin.com/groups?gid=2653081

• NewsFeed - http://feeds.kuali.org/KualiInsider• For more on Kuali OLE Contact

– Robert H. McDonald, Executive Director-Kuali OLE– robert@kuali.org or by phone at 812-856-4834

• For more on Kuali Foundation Contact– Jennifer Foutty, Executive Director Kuali Foundation– jfoutty@kuali.org or by phone at 812-345-3948

Questions?