Enterprise IT between

By Krish Ashok, Head, Web 2.0 Innovation Labs, Tata Consultancy Services

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9

TCS CONFIDENTIAL 9 9  

Krish Ashok Ruby on Rails

Open Source

iPhone Dev Collaboration Knowledge Mgmt

Violin

Innovation

Guitar Cello

Head, TCS Innovation Labs – Web 2.0

Enterprise IT is mostly Ugly. Very Ugly.

But, we can make it sexy.

We call it the VIVACIOUS Enterprise!

Embrace Social Networks

The Social Intranet

The Social Helpdesk

Curate your identity

Gamify Work

Embrace Social Networks

•  People > Transactions •  Knowledge does not want to be managed.

It wants to be set free •  Reduce Email & Workflow •  Gamify processes & let the network

persuade employees to do the right thing

Embrace BYOD

The Consumer Digital Experience

Embrace BYOD

•  Over 30K employees enrolled in BYOD •  4K employees on MDM •  HTML5/Responsive + Native •  Design constraints such as no local storage •  Android complexity •  Communication challenges

Embrace Open Source

We have got someone who still thinks he can do better than Open Source here

Some examples

•  Ansible automating server orchestration •  Capistrano automating code deployment •  Redis In-memory Key value store •  Memcached Hi-perf object caching •  Solr Cloud + Zookeeper HA Search •  Nginx super lightweight web server

Embrace Cloud (As a Philosophy) This is not just about using the public cloud but running one’s own

datacenter as a cloud operation. We now provision servers for apps in

less than 24 hours (compared to the 6 weeks it would take to provision

real hardware)

Embrace DIY

Combining 1, 2, 3 and 4, we are now in the early stages of opening up APIs of our applications to

employees to build their own apps.

ENGAGE

Any questions?