Post on 20-Jan-2017
Endpoint Agent Part 2:Monitoring SaaS Apps from AnywhereNick Kephart, Sr. Director of Product Marketing
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• August 18th 2016• An overview of Endpoint Agent with key use cases,
how it works and a view of the data collected
Endpoint Agent Webinar Series
• October 11th 2016• Understand performance of local access networks,
whether wired or wireless
End User Experience
LAN, Wireless, Gateways & Proxies
• September 15th 2016• Get visibility into SaaS performance from your
employees globally
Monitoring SaaS Apps from Anywhere
Troubleshooting Remote Workers
• October 27th 2016• Solve issues for employees at home, on the road and
connecting through VPNs
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About ThousandEyesThousandEyes delivers visibility into every network your organization relies on.
Founded by network experts; strong
investor backing
Relied on for critical operations by leading enterprises
Recognized as an innovative
new approach
31 Fortune 5005 top 5 SaaS Companies
4 top 6 US Banks
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Can You Ensure SaaS Deployment Success?
• Critical application traffic flows across the Internet
• SaaS architectures vary and may be near or far
• Users access services in and out of your offices
SaaS Usage is Booming Can You Keep Up?
20%+ of critical apps are cloud based
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Monitoring SaaS Apps from AnywhereHosting / SaaS
Provider
Internet
AccessNetworks
EnterpriseAgents
Branch
Endpoint Agents
EndpointAgents
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Endpoint Agent: How it works
Lightweight client softwareWindows 7+, Mac OS X 10.9+
Negligible resource consumptionTypically <1% CPU, <40MB mem, <50MB disk
Easy deployment via standard toolsmsi & pkg installers w/ auto-registration
End-user & background componentsBrowser plugin (Chrome & IE) & system service
Always up-to-dateUpdates automatically, runs in the background
User Sessions - WebCompletion, response time, page load waterfall
User Sessions - NetworkLoss, latency, jitter, failures, path visualization
Visibility across multiple layers Agent details
Access Network TopologyWired, wireless, VPN & proxy network topology
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• See details for each page that loads.
• Find issues from login to critical transactions.
See User Experience in Detail
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• Quickly measure page success rates and response time.
• See how this changes over time by group of user.
Measure SaaS Performance at a Glance
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• Quickly filter user session information for individual troubleshooting.
• See Wi-Fi, VPN, proxy and other key connections.
Reconstruct Any User Connection
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• Or zoom out to see performance across a set of users.
• Track loss, latency, jitter and connection failures.
Get a Handle on Office Connectivity
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• Find common choke points or troublesome devices.
• Correlate performance by LAN, WAN and Internet path.
See How SaaS Traffic Transits Your Network
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• See performance by app and compare to SLAs.
• Schedule reports to aggregate data and surface trends.
Benchmark Performance
See what you’re missing.
Watch the webinar:
https://www.thousandeyes.com/resources/endpoint-agents-monitoring-saas-apps-webinar