Post on 19-Oct-2020
14th AnnuAl ConferenCe
Grand Hyatt San Antonio San Antonio, TexasMay 1-4, 2011
Encouraging ExcellenceInspire. Empower. Engage.
1000 Westgate Drive, Suite 252St. Paul, MN 55114
651.290.7490www.recognition.org
Annual Conference 2011on-SIte BooK
Grand Hyatt San AntonioSan Antonio, TexasMay 1-4, 2011
2011 Recognition Professionals International (RPI) 14th Annual ConferenceInspire. Empower. Engage.
Dear RPI Colleagues:
Welcome to the 2011 Recognition Professionals International (RPI) 14th Annual Conference! We are delighted that you have joined us for this vital forum focusing on recognition strategies which will inspire, empower and engage employees. Research continues to prove that employee recognition and satisfaction are critical components of an organization’s success, especially during these challenging times. Your attendance at this conference shows your personal commitment to this belief and your company’s dedication to their employees.
Throughout the conference, you will have the chance to connect with other recognition professionals to: share ideas, best practices, program ideas and even the challenges you’ve experienced. To get you started, we hope you will attend the new Networking 101 and Speed Networking events opening night. Over the next few days, you will hear from leading experts in the field of employee recognition and we urge you to take advantage of everything that the 14th Annual Conference offers!
A complete listing of the week’s events is included in your conference brochure. If you have any questions, don’t hesitate to ask any member of the Board of Directors, the Conference Committee, or our helpful staff. We promise you that the conference will offer you a world of new ideas and insights to make your employee recognition strategy a key driver in your organization’s success.
On behalf of the RPI Board of Directors, we appreciate your attendance and participation. If there is anything that we can do to ensure your conference experience is a pleasant and rewarding one, please let us know.
Sincerely,
Ryan Maddux Steve Richardson Ryan Maddux, CRP Steve Richardson, CRP Conference Chair Conference Co-Chair
Annual Conference 2011on-SIte BooK
Grand Hyatt San AntonioSan Antonio, TexasMay 1-4, 2011
tABle of ContentS
Vision/Mission ............................................................................ 1
Board of Directors...................................................................... 2
General Information ................................................................... 3
Agenda ...................................................................................... 4
Save the Date for 2012.............................................................. 5
Meeting Room Floor Plan .......................................................... 6
RPI Conference 2011 Sponsors ................................................ 7
Annual RPI Sponsors ................................................................ 8
Attendee List.............................................................................. 9
Note Pages .............................................................................. 13
CRP Information ...................................................................... 17
1
rPI’s Mission
MISSIon StAteMent
Recognition Professionals International’s mission is to enhance organizational performance through workforce recognition by:
Providing access to best practice standards, education, research and the exchange of ideas yCreating opportunities for our diverse membership to grow professionally yAdvocating recognition and engagement strategies as a means to promote organizational excellence y
RPI 14th Annual Conference 2011 | San Antonio, Texas2
2010-2011 Board of DirectorseXeCutIVe CoMMIttee
PreSIDent
Kevin CroninRideau Recognition Solutions959 Rupley Drive NEAtlanta, GA 30306Phone: 800-363-6464 ext. 419Fax: 800-667-5666Email: KevinCronin@rideau.co
eXeCutIVe VICe PreSIDent
Sarah Wuertz, CRPArizona Department of Transportation206 S. 17th Ave. Mail Drop 171APhoenix, AZ 85007Phone: 602-712-7385Fax: 602-712-3158Email: swuertz@azdot.gov
treASurer
Mark Barbee, CRPMaritz Inc.1400 S. Highway Dr.Fenton, MO 63099Phone: 314-420-1412Fax: 636-827-5205Email: mark.barbee@maritz.com
IMMeDIAte PASt PreSIDent
Lisa Massiello, CRPWachovia Corporation301 S. Tryon StreetCharlotte, NC 28202Phone: 704-796-3067Fax: 704-383-9676Email: lisa.massiello@wachovia.com
SeCretArY
Jaime Palmby, CRPUniversity of Michigan Health SystemsUMHS Human Resources 2901 Hubbard, Suite 1500Ann Arbor, MI 48109Phone: 734-647-1896Fax: 734-647-0696Email: jmtache@med.umich.edu
DIreCtor/PASt PreSIDent
Steve Richardson, CRPRBC Financial Group320 Front ST West 4th FLToronto, Ontario Canada M5V 3B6Phone: 416-974-7489Fax: 416-974-7704Email: steve.richardson@rbc.com
DIreCtor
George Delta Esq.Gary & Regenhardt PLLC8500 Leesburg Pike, Suite 7000Vienna, VA 22182Phone: 703-848-7588Fax: 703-893-9276Email: gdelta@garyreg.com
DIreCtor
Brian DoddsThe Miller Company5004 Thompson TerraceColleyville, TX 76034Phone: 817-345-3923 Email: brian.dodds@millercom.com
DIreCtor
Pete EricksonThe Motivation Show98 East Chicago AvenueWestmont, IL 60559Phone: 630-929-7900Email: perickson@heiexpo.com
DIreCtor
Carole Erken, CRPKaiser Permanente8250 Woodman Ave.Panorama City, CA 91402Phone: 818-375-3684Fax: 818-375-2497Email: carole.l.erken@kp.org
DIreCtor
Robbie Floyd, CRPInspirus, LLC100 North Rupert StreetFort Worth, TX 76107Phone: 817-332-6765 Ext. 218Fax: 817-332-7930Email: rfloyd@inspirus.com
DIreCtor
Ellen Hertel, CRPDIRECTV161 Inverness DriveEnglewood, CO 80112Phone: 303-712-5090Email: ehertel@directv.com
DIreCtor
Christophe Laval, CRPVPHR25 Boulevard du LyceeVanves, France 92170Phone: 33140959494Fax: 33146483009Email: christophe.laval@vphr.fr
DIreCtor
Melissa MinkowErrand Solutions67-38 108 Street, Suite A12Forest Hills, NY 11375Pone: 917-747-9229Email: mminkow@errandsolutions.com
DIreCtor
John O’BrienBI7630 Bush Lake Rd.Minneapolis, MN 55439Phone: 612-875-5054Fax: 952-844-4030Email: john.obrien@biworldwide.com
DIreCtor
Sherri Schafer, CRPSouthern California Edison2244 Walnut Grove AvenueRosemead, CA 91770Phone: 626-302-2832Email: sherri.schafer@sce.com
DIreCtor
Beth SchelskeITAGroup4800 Westown ParkwayWest Des Moines, IA 50266Phone: 515-326-3470Email: bschelske@itagroup.com
DIreCtor
Michelle M. Smith, CPIM, CRPO.C. Tanner1016 Thornwood St.Glendale, CA 91206Phone: 626-483-6790Email: michelle.smith@octanner.com
3
Annual Conference 2011GenerAl InforMAtIon
rPI’S 14th AnnuAl ConferenCe 2011 StAYS Green!RPI hopes to reduce our environmental footprint. This year RPI has committed to a reduce, reuse, recycle approach to planning and producing our conferences. At the close of the 2011 Conference, we would encourage our attendees to drop your badges into the marked recycle bin. We will then be able to reuse these at future conferences.
DreSSCasual dress is appropriate for all sessions. Sports clothes are perfect! Daytime temperatures average in the mid to upper 80°s, and evening temperatures will be cooler (mid to low 60°s) and you may need a light jacket or coat. Meeting rooms tend to be cool so you may want to bring a sweater to the sessions. Casual sports attire is also appropriate for the vast majority of area restaurants and nightspots.
CoCKtAIl reCePtIon AnD AuCtIon – tueSDAY, MAY 3rDEach year, through the generosity of our members and guests, we offer a varied selection of merchandise for the conference attendees to bid on. All proceeds from the auction are used to fund RPI’s educational programs.
AwArDS DInner—tueSDAY, MAY 3rDJoin us for an evening of dinner, conversation and celebration at RPI’s 14th Annual Awards event to celebrate RPI’s 2011 most prestigious awards.
Please note: Awards Dinner Suggested Attire- Business Casual to Business Dress is acceptable.
MAY I BrInG An unreGIStereD GueSt to the All AwArDS DInner?We will try to accommodate requests. However, we cannot guarantee availability for those wishing to register onsite. The onsite cost for the Tuesday night dinner is $95.00 per person.
SMoKInG PolICYSmoking is prohibited in all meeting and event rooms.
QueStIonSIf you have any questions during the conference, feel free to ask the staff at the RPI registration desk. It will be open during all conference events. Thank you!
RPI 14th Annual Conference 2011 | San Antonio, Texas4
8:30 - 9:00 a.m.
9:00 a.m. - 5:00 p.m.Travis A
8:30 - 9:00 a.m.
9:00 a.m. - 5:00 p.m.Travis A
12:00 - 5:30 p.m.
3:00 - 5:15 p.m.Travis C/D
5:00 - 5:30 p.m.Lone Star C
5:30 - 6:00 p.m.Lone Star A/B
6:00 - 7:00 p.m.Lone Star A/B
7:15 - 9:00 p.m.
7:15 - 9:00 p.m.Lone Star C
7:30 - 8:30 a.m.Lone Star C
8:45 - 9:00 a.m.Lone Star A/B
9:00 - 10:00 a.m.Lone Star A/B
10:15 - 10:30 a.m.Lone Star Pref A
10:30 - 11:30 a.m.Bowie B
Travis A/BTravis C/D
11:45 - 12:45 p.m.Lone Star C
1:00 - 2:00 p.m.
Bowie BTravis A/BTravis C/D
2:00 - 2:15 p.m.Lone Star Pref A
2:15 - 3:15 p.m.Lone Star A/B
3:15 - 3:30 p.m.Lone Star Pref A
3:30 - 4:30 p.m.
Bowie BTravis A/B
Travis C/D
5:00 - 6:00 p.m.Lone Star A/B
Evening
7:30 - 8:30 a.m.Lone Star C
8:45 - 9:00 a.m.Lone Star A/B
9:00 - 10:00 a.m.Lone Star A/B
10:15 - 10:30 a.m.Lone Star Pref A
10:30 - 11:45 a.m.Lone Star A/B
12:00 p.m. - 1:00 p.m.Lone Star C
President’s Lunch and Annual Meeting
Concurrent Workshops
Corporate Social Responsibility• Transforming Culture with Recognition• Recognition Engagement: Give More. •
Get More.
Break/Beverages
Keynote Session: International Recognition Survey Results/OverviewChristophe Laval
Break/Beverages
Concurrent Workshops
How Full is Your Bucket?• Play to Win-Win: How Game • Dynamics can Revolutionize Your Employee Recognition Solution2012 Trends in Recognition•
Keynote Session: Motivating the MillennialsDr. Bob Nelson
Free Night: Done out on your own or join a group!
Breakfast and Morning Coffee Chat
Welcome/Housekeeping
Keynote Session: Experiencing Recognition, Hollywood StyleMary Taylor Dechambres
Break/Beverages
FORUM Session #1:Overview and Industry Research on Employee EnrichmentFinding Hidden Gold in Your Organization: Mining the Talent of Your People
Lunch and San Antonio Literacy Project Presentation
SAturDAY | APrIl 30
SunDAY | MAY 1
MonDAY | MAY 2
tueSDAY | MAY 3
Annual Conference 2011
AGenDA
Breakfast (for CRP only)
Pre-Conference EducationCRP II: Strategic Planning and Measurement
Breakfast (for CRP only)
Pre-Conference EducationCRP III: Recognition Management and Maintenance
Registration
Preconference Session: Networking 101How to Turn 3-Minute Conversations Into Long Term Relationships and Results
Newcomers Reception with Board
Opening Welcome
Keynote Session: The Authentic Buzz of Employee Engagement and Recognition: How to Think Differently Inside the HiveDavid Zinger
Book Signing - David Zinger
Networking Reception/Resource Provider Meet and GreetSponsored by: BI, Carlson Marketing, Maritz, The Miller Company, Rideau, Crystal D and Rymax
Breakfast
Welcome/Housekeeping
Keynote Session: REAL Recognition: What’s Love Got To Do With It?S. Max Brown
Break/Beverages
Concurrent WorkshopsWork/Life Balance• Alert! Alert! Read the Research• Realtime Recognition•
5
Annual Conference 2011
AGenDA
weDneSDAY | MAY 4
1:15 - 2:45 p.m.Lone Star A/B
3:00 - 3:15 p.m.Lone Star Pref A
3:30 - 4:45 p.m.Lone Star A/B
4:45 - 5:30 p.m.
5:30 - 7:00 p.m.Bowie B
7:15 - 10:00 p.m.Lone Star A/B
7:30 - 8:30 a.m.Lone Star C
9:00 - 11:00 a.m.Travis A/B
9:00 a.m. - 5:00 p.m.Travis C/D
FORUM Session #2:Roundtable Discussions and Large Group Report OutsFinding Hidden Gold in Your Organization: Mining the Talent of Your People
Break/Beverages
Keynote Session: Innovation and EngagementJohn Sweeney
Book Signing - John Sweeney
Cocktail Reception & Silent Auction
Dinner/Awards Gala/ReceptionSponsored by Crystal D
Breakfast and Networking
ROI Workshop - An additional benefit for all conference attendeesSuzanne Schell
Postconference EducationCRP IV - Applying Recognition Systems
Save the Date!rPI 2012 ConferenCe
Sunday, April 29 – Wednesday, May 2, 2012
Maritz World Headquarters 1375 No. Highway Drive
Fenton (St. Louis), MO 63099
RPI 14th Annual Conference 2011 | San Antonio, Texas6
Annual Conference 2011ConferenCe MAP
7
Conference 2011SPonSorS
Baudville5380 52nd St SEGrand Rapids, MI 49512
Recognition Management Institute53 Golfview DriveKingsville, Ontario, Canada N9Y 4E6
Crystal DSt. Paul, MN 55103
I Love Rewards190 Liberty Street W, Suite 100Toronto, ON M6K 3L5
Rideau Recognition Solutions473 DeslauriersMontreal, Quebec, Canada H4N 1W2
Royal Bank of CanadaMontreal, CA
Wells Fargo90 S 7th St N9305.083Minneapolis, MN 55402
RPI 14th Annual Conference 2011 | San Antonio, Texas8
BI7630 Bush Lake RoadMississauga, Ontario, Canada L4W 5K2John O’Brien952-844-4975
Carlson Marketing2845 Matheson BlvdMississauga, Ontario, Canada L4W 5K2Ian Citulsky905-214-8435
Maritz1400 S. Highway DriveFenton, MO 63099Mark Barbee636-827-1318
recognition Professionals InternationalAnnuAl SPonSor DIreCtorY
Wells Fargo90 S 7th St N9305.083Minneapolis, MN 55402Ryan Maddux, CRP612-667-3198
The Miller CompanyDallas/Ft. Worth, TXTom Miller817-498-6885
Rideau Recognition Solutions473 DeslauriersMontreal, Quebec, Canada H4N 1W2Peter Hart514-231-4278
Rymax Marketing Services19 Chaplin Road, Building BPine Brook, NJ 07058Dana LaSalvia973-582-3231
Crystal DSt. Paul, MN 55103Chuck Dahlgren651-290-0898
BronZe
SIlVer
PlAtInuM
9
Annual Conference 2011AttenDee lISt (by organization)
ABBOTT LABORATORIESGera Gapinski, CRP Abbott Park, IL 847-935-1853
ACHIEVE CONSULTING Rita Maehling, CRP Plymouth, MN 763-559-0050
AMERICAN EXPRESSRebecca Booth, M.B.A.New York, NY 10285(212) 640-6057
AMERIPRISE FINANCIALMary Sichak, CRPMinneapolis, MN 55474612-671-3777
AMTRAKCarolyn Stagger, CRP, PHRWashington, DC 20002202-906-3899
ANDERSON PERFORMANCE IMPROVEMENTLouise AndersonHastings, MN 55033(651) 480-8601
ARIZONA DEPARTMENT OF TRANSPORTATIONSarah Wuertz, CRPPhoenix, AZ 85007602-712-7385
BANK OF MONTREALLiliana Ranea-IrvineToranto, ON M4W3N5(416) 927-3611
BAUDVILLEKurt Carlson, CRPGrand Rapids, MI 49512800-728-0888
BAUDVILLEKim CarterGrand Rapids, MI 49512616-698-0889
BIMeghan Townsend Van SomerenEdina, MN 55439(952) 844-4610
BLUECROSS BLUESHIELD OF FLORIDAJudith EllisJacksonville, FL 32246904-905-2150
BUSINESS EXCELLENCESuzanne Schell, CRPOttawa, Ont K2P 0J1613-567-9402
CALPERSKatie HarmsSacramento, CA 95814(916) 795-9561
CAPITAL ONESandra MarshGlen Allen, VA 23060(804) 968-6630
CARGILL, INC.Vicki Hargrove, CRPWayzata, MN 55391952-742-5605
CARLSON MARKETING LTDMissy WalzPlymouth, MN 55362(763) 445-3209
CARLSON MARKETING LTDCandice Carneiro, CRPMississauga, On L4W 5K2(905) 214-8521
CARLSON MARKETING LTDIan Citulsky, CRPMississauga, On L4W 5K2905-214-8435
CARLSON MARKETING LTDSonya DavisMississauga, On L4W 5K2(905) 214-8516
CARLSON MARKETING LTDRichard MillerMississauga, On L4W 5K2905-214-8435
CARLSON MARKETING LTDColleen RousseauMississauga, On L4W 5K2(905) 214-8541
CARLSON MARKETING LTDJennifer TrantMississauga, On L4W 5K2905-214-8670
CENTRAL MICHIGAN UNIVERSITYMary Lou Morey, CRPMount Pleasant, MI 48859989-774-1605
CON-WAY FREIGHTPat JannauschAnn Arbor, MI 48108(734) 757-1627
CON-WAY INC.Karen ElkinsAnn Arbor, MI 48105(734) 757-1479
CON-WAY INC.Julie Tyler-BrownAnn Arbor, MI 48108(630) 870-3195
CRYSTAL DBridget Dahlgren, CRPSt. Paul, MN 55103-4401651-925-3424
DEE HANSFORD CONSULTINGDee Hansford, CRPSacramento, CA 95835916-419-9499
DEL PAPA DISTRIBUTING, CO.Janice HalliseyGalveston, TX 77554800-770-6046 x900
DIRECTVMr. Andy Bailey, CRPEnglewood, CO 80112303-356-4676
DIRECTVJennifer CarpenterEnglewood, CO 80112256-922-4079
DIRECTVLarysa FeytiMissoula, MT 59808(406) 327-1380
DIRECTVEric FranchoisHuntsville, AL 35806(256) 922-7194
DIRECTVLauren FrenchEnglewood, CO 80112304-528-0120
DIRECTVEllen Hertel, CRPEnglewood, CO 80112303-712-5090
DIRECTVKari Johnson, CRPEnglewood, CO 80112406-552-6866
DIRECTVSarah PartridgeEnglewood, CO 80112(303) 712-4701
DIRECTVSheri PhimmasoneBoise, ID 83713208-363-6166
As of April 21
RPI 14th Annual Conference 2011 | San Antonio, Texas10
Annual Conference 2011AttenDee lISt (by organization)
DIRECTVMegan SalsburyEnglewood, CO 80112847-384-3909
DIRECTVDenise StringerEnglewood, CO 80112(208) 283-1903
DOLLAR THRIFTY AUTOMOTIVE GROUPParker StephensonTulsa, OK 74135(918) 669-3238
DOLLAR THRIFTY AUTOMOTIVE GROUPBarbara Ware, CRPTulsa, OK 74135918-669-2390
ERRAND SOLUTIONSMarsha McVickerChicago, IL 60661(312) 475-3800
ERRAND SOLUTIONSMelissa MinkowForest Hills, NY 11375
EXPERIAN CONSUMER DIRECTKaren AlbizuresAllen, TX 75013(972) 649-2630
FAIRLANE GROUPMichael KonikoffConcord, Ont L4K 4P9(905) 669-9194
GROUP HEALTH PERMANENTERosemary RyanSeatlle, WA 98109206-448-6042
HALIFAX REGIONAL MUNICIPALITYShauna MacKay, CRPHalifax, NS B3J 3A5(902) 490-6778
HARLAND CLARKELynda Andrews, CRPSan Antonio, TX 78249210-697-1222
HOAG HOSPITALTanya PappasNewport Beach, CA 92704(949) 764-5829
INNOVATION CREDIT UNIONJay CrockettNorth Battleford, SK S9A 2Y7(306) 446-9202
INSPIRUS, LLCMichael Cobb, CRPFort Worth, TX 76107(817) 332-6765
INSPIRUS, LLCRobert Floyd, CRPFort Worth, TX 76107(817) 332-6765
INSPIRUS, LLCKimberly Smithson-AbelFort Worth, TX 76107(817) 332-6765
ITAGROUPFred CastleWest Des Moines, IA 50266(310) 415-5682
ITAGROUPJulie JohnsonWest Des Moines, IA 50266(515) 326-3292
ITAGROUPJacalyn KerbeckWest Des Moines, IA 50266515-326-3400
ITAGROUPHolly ScardinoWest Des Moines, IA 50266(770) 378-4611
ITAGROUPBeth SchelskeWest Des Moines, IA 50266515-326-3470
KAISER PERMANENTECarole Erken, CRPPanorama City, CA 91402818-375-3684
LEVI STRAUSSJulie KricherSan Fransisco, CA 94111(415) 501-1262
MARITZMark Barbee, CRPFenton, MO 63026636-827-1318
MARITZKristina GlynnFenton, MO 63026(636) 827-4839
MARITZNicole HarrisCharlotte, NC 28078704-344-7462
MARITZJerry KleinFenton, MO 63026(636) 827-1402
MARITZMichelle Pokorny, CRPFenton, MO 63026636-827-2121
MCDOWELL INCENTIVES, INC.Kurt McDowellOklahoma City, OK 73156405-848-3193
MD ANDERSON CANCER CENTERJan AllisonHouston, TX 77021(713) 745-6479
MICHAEL C. FINA COMPANYJeffrey Fina, CRPNew York, NY 10017212-557-2500
MICHAEL C. FINA COMPANYEileen NolanNew York, NY 10017(415) 652-5220
MOTIVACTIONBeau BallinMinneapolis, MN 55446(763) 412-3234
MOTIVACTIONBarb Geiser, M.B.A.Minneapolis, MN 55446(763) 412-3094
MOTIVACTIONMatt RobbMinneapolis, MN 55446(763) 412-3270
MTM RECOGNITIONMike KetchersideOklahoma City, OK 73115(405) 609-6840
NELSON MOTIVATION, INC.Bob NelsonSan Diego, CA 92128858-673-0690
NORTHRUP GRUMMANRobbie DanielNewport News, VA 23607(228) 366-1646
NORTHRUP GRUMMANHope StallworthNewport News, VA 23607(228) 935-1547
As of April 21
11
Annual Conference 2011AttenDee lISt (by organization)
O.C. TANNERMichelle M. Smith, CPIM, CRPGlendale, CA 91206-4812626-796-5544
OHIO STATE UNIVERSITY MEDICAL CENTERAmy Hurley, LSW, CRPColumbus, OH 43210614-293-9471
OHIO STATE UNIVERSITY MED. CTR.Sandra WinceColumbus, OH 43210614-293-5899
PIONEER HI-BRED INTERNATIONAL, INC.Michelle Hildreth, CCPJohnston, IA 50131(515) 535-4939
RBCJeffrey Parker, CRPRocky Mount, NC 27803252-454-4053
RECOGNITION MANAGEMENT INSTITUTEChristi Gibson, CRPSomonauk, IL 60552877-336-9601
RECOGNITION MANAGEMENT INSTITUTEMax S. Brown, CRPMontreal, QB H4N 1W2801-425-3118
RECOGNITION MANAGEMENT INSTITUTEIrene SaundersonMontreal, QB H4N 1W2
RECOGNITION MANAGEMENT INSTITUTERoy Saunderson, CRPMontreal, QB H4N 1W2877-336-9601
RIDEAU RECOGNITION SOLUTIONSKevin Cronin, CRPBothell, WA 98012(800) 363-6464
RIDEAU RECOGNITION SOLUTIONSGordon Green, CRPMontreal, QC H4N 1W2905-648-9873
RIDEAU RECOGNITION SOLUTIONSPeter Hart, CRPMontreal, QC H4N 1W2(514) 231-4278
RIDEAU RECOGNITION SOLUTIONSJennifer Lumba, CRPMontreal, QC H4N 1W2514-336-9200
RIDEAU RECOGNITION SOLUTIONSJohn Mills, CRPMontreal, QC H4N 1W2877-789-0449
RIDEAU RECOGNITION SOLUTIONSJay WhiteheadMontreal, QC H4N 1W2514-336-9200
ROYAL BANK OF CANADASteve Richardson, CRPToronto, ON M5V 3B6416-974-7489
RPIScott FranzmeierSt. Paul, MN 55114
RPIPaul HanscomSt. Paul, MN 55114
RYMAX MARKETING SERVICES, INC.Allyson KrichmanPine Brook, NJ 07058(973) 582-4066
RYMAX MARKETING SERVICES, INC.Sarah RohlfingPine Brook, NJ 07058(973) 582-3217
RYMAX MARKETING SERVICES, INC.Randy TothPine Brook, NJ 07058(973) 582-3217
SASKWATERMarie Alexander, CRPMoose Jaw, Sas S6H 1C8306-694-3916
SEA CONSULTINGNelson ScottEdmonton, Alb T6G 1J4(780) 433-1443
SPRINT NEXTELKathi KibbeWalnut Creek, CA 94595510-772-9160
STARS-STAFF TRAINING & RECOGNITIONBarbara Ruddy, CRPTempe, AZ 85284(480) 897-1131
SVM LPPaul KellyDes Plaines, IL 60018(314) 724-2273
TD AMERITRADEKimberly SaittaOmaha, NE 68154(402) 970-7906
TD CANADA TRUSTKarey Stanley, CRPToronto, ON M5H 1T1416-982-5550
TELUS COMMUNICATIONS, INC.David McPhailEdmonton, AB T5J 0N5(780) 493-6660
TELUS COMMUNICATIONS, INC.Sean SchoolingEdmonton, AB T5J 0N5(604) 838-8755
TELUS COMMUNICATIONS, INC.Andrew TurnerEdmonton, AB T5J 0N5(604) 697-8048
TERRYBERRYGreg Butterfield, CRP770-437-8188
THE BERMUDA HOSPITALS BOARDDean Parris, CRPHamilton, Ber HM DX(441) 239-1690
THE BOEING COMPANYNancy Kaiser, CRPKingston, WA 98346425-213-6662
THE BOEING COMPANYKim NolteSeattle, WA 98124(206) 662-6757
THE BOEING COMPANYRuth WeedaSeattle, WA 98124(342) 266-3403
THE BRAVE NEW WORKSHOPJohn SweeneyGrand Meadow, MN 55936
THE GEORGE WASHINGTON UNIVERSITYBrenda JonesWashington, DC 20052(202) 994-6551
THE MILLER COMPANYAndrew BarrigaColleyville, TX 76034817-345-3924
As of April 21
RPI 14th Annual Conference 2011 | San Antonio, Texas12
Annual Conference 2011AttenDee lISt (by organization)
THE MILLER COMPANYBrian Dodds, CRPColleyville, TX 76034817-345-3923
THE MILLER COMPANYKathy HartzlerColleyville, TX 76034817-345-3924
THE MILLER COMPANYTom Miller, CRPColleyville, TX 76034817-498-6885
THE MILLER COMPANYBrian RheaColleyville, TX 76034(817) 498-3934
THE MOTIVATION SHOWPeter EricksonWestmont, IL 60559(630) 929-7900
THE NETWORKING GURUMichael HughesOttawa, ON K4A 1R6
THE PAMPERED CHEFHeather Storey, CRPToronto, Ont M5M 1T2(416) 617-0295
T-MOBILEMargaret BurtchBellevue, WA 98006(425) 383-6142
TRANSCANADA PIPELINES LIMITEDKathleen Frisz, CRPCalgary, Alb T2P 5H1(403) 920-7879
U.S. BANKStephanie HoffmanCharlotte, NC 28202(704) 335-2785
UMHS - CARDIOLOGYDonna McQuillenAnn Arbor, MI 48109-2435(734) 936-5598
UMHS - MCITBeth SpeerAnn Arbor, MI 48109-2435734-647-1896
UNIVERSITY OF FL/ OFFICE OF THE REGRhonda Brazil-JamesGainesville, FL 32611(352) 392-1374
UNIVERSITY OF FL/ OFFICE OF THE REGRob DoyleGainesville, FL 32611(352) 392-1374
UNIVERSITY OF FL/ OFFICE OF THE REGBryan HarperGainesville, FL 32611(352) 392-1361
UNIVERSITY OF FL/ OFFICE OF THE REGMilena JarvisGainesville, FL 32611(352) 392-1361
UNIVERSITY OF FL/ OFFICE OF THE REGTravis KingGainesville, FL 32611(352) 392-1361
UNIVERSITY OF FL/ OFFICE OF THE REGKendall KrogerGainesville, FL 32611(352) 392-1361
UNIVERSITY OF FL/ OFFICE OF THE REGJenisha ParchmentGainesville, FL 32611(352) 392-1361
UNIVERSITY OF FL/ OFFICE OF THE REGKristina PerezGainesville, FL 32611(352) 392-1374
UNIVERSITY OF FL/ OFFICE OF THE REGBetsy L. WorleyGainesville, FL 32611352-392-9163
UNIVERSITY OF FL/ OFFICE OF THE REGKathy ZembaGainesville, FL 32611(352) 392-1374
UNIVERSITY OF FLORIDAJoan JonesGAINESVILLE, FL 32611(352) 294-0958
UNIVERSITY OF MI HEALTH SYSTEMJim BeckerAnn Arbor, MI 48109-2435734-647-1896
UNIVERSITY OF MI HEALTH SYSTEMTammy KeyesAnn Arbor, MI 48109-2435734-647-1896
UNIVERSITY OF MI HEALTH SYSTEMJaime Palmby, CRPAnn Arbor, MI 48109-2435734-647-1896
UNIVERSITY OF MI HEALTH SYSTEMNancy MontangeAnn Arbor, MI 48109(734) 475-1080
VIBE SMG INC.Carl MacDonaldToronto, ONT M9C 5K6(416) 695-8423
VPHRChristophe Laval, CRPVanves, Fra 9217033140959494
WAARDERINGSMANAGEMENT.NLHans PoortvlietAalsmeer, AL 1431 LK31-6-50206297
WELLS FARGORyan Maddux, CRPMinneapolis, MN 55402612-667-3198
WELLS FARGOCheryl MillerPhoenix, AZ 85003(602) 378-4907
Mary DeChambres
Carol Engeland(425) 373-8401
Sandie Hodel-Runtz, CRPPark Ridge, IL 60068(847) 692-9851
Alisoun LambSeattle, WA 98124425-294-2824
Karen MyersSeattle, WA 98124425-717-4227
Sheri McCraw
Jolanda Poortvliet
David Zinger
As of April 21
13
Annual Conference 2011noteS
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Grand Hyatt San Antonio San Antonio, TexasMay 1-4, 2011
RPI 14th Annual Conference 2011 | San Antonio, Texas14
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Annual Conference 2011noteS
Grand Hyatt San Antonio San Antonio, TexasMay 1-4, 2011
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Annual Conference 2011noteS
Grand Hyatt San Antonio San Antonio, TexasMay 1-4, 2011
RPI 14th Annual Conference 2011 | San Antonio, Texas16
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Annual Conference 2011noteS
Grand Hyatt San Antonio San Antonio, TexasMay 1-4, 2011
17
CertIfIeD reCoGnItIon ProfeSSIonAl® BenefItS AnD oVerVIew
Recognition Professionals International® (RPI) developed the Certified Recognition Professional® (CRP) certification in response to employer needs and industry trends. A vital part of any professional’s growth and development is access to an educational environment rich in tested content. It is our goal to provide our members educational opportunities necessary to achieve the next level of excellence and expertise.
To earn a CRP designation, candidates will complete four courses and pass the required post-session exam. The RPI Certified Recognition Professional program sets the standard for assessment of an individual’s abilities and provides a means for Recognition Professionals to acquire needed skills and knowledge in order to excel.
Candidates enrolled in the RPI Certified Recognition Professional courses will experience sound adult learning principles to ensure transfer and retention of learning. Coursework is designed to convey the essence of the seven RPI Best Practice Standards® combined with practical applications – to provide a knowledge base for continual organizational improvement.
oVerAll CertIfICAtIon GoAlS InCluDe:
To raise the professional standards of those engaged in employee recognition yTo encourage continuing education for professional development yTo encourage self-development by offering guidelines for achievement in the employee recognition profession yTo identify and award special recognition to those persons who have demonstrated a comprehensive knowledge yof those principles and practices of employee recognition and also laws governing and affecting employee recognition
CourSe tItleS Are:
Structuring Recognition Systems for Success - CRP I (both online and instructor-led options) yStrategic Planning and Measurement - CRP II* yRecognition Management and Maintenance - CRP III* yApplying Recognition Systems - CRP IV* y
*Prerequisite course: Structuring Recognition Systems for Success